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Cancel1 Photo SelectedCopy of Lashaundra smithResume.pdfUploaded more than a week agoLashaundra Smith1051 neville ave.Lakeland, f1.33805EMAIL AVAILABLEPHONE NUMBER AVAILABLEOb :To increase my knowledge while using my skills for advancement in my position and orcareer and secure a successful career with a company that appreciates hard work anddedication followed by professional growth.Skills:Adept in the Microsoft Works, Windows XP, Microsoft Office Suite, including Word,Access, Excel and PowerPoint; Strong Oral and Written Communication SkillsProficient on 10 - key calculator; Strong Mathematical Computation SkillsAbility to flexibly deal with clients, volunteers, other community agencies serving ourpopulation, and peers on a professional and courteous basisAbility to multi-task and manage projects, excellent Organizational Office Service SkillsEducation:10/2009  11/2010 Medical Billing and Coding  Sanford Brown Institute2008 Law & Process - Hillsborough Community College, Plant City, Fl2001-2002 Respiratory Therapists - Polk Community College, Lakeland, Fl.1999-2000 Psychology - Polk Community College, Lakeland, Fl.1994-1998 Business Academies - Kathleen Sr. High School, Lakeland, Fl.Professional Experience:01/10/2011-4/17/2013 Sykes Lakeland, Fl.Customer Service RepAssisted customers in scheduling appointments to have their A/C units serviced andrepaired.General Administrative duties to assist management staff in daily activitiesCoordinated complex data collections, monthly reports, and correspondence2009-2010 McClusky Enterprise Brandon, Fl.Behavioral TrainerResponsible for attending to Autistic Gentlemen.A companion that tends to personal and non personal needs.Interact with the consumers when on outings, social events, and family gatherings.Prepare Breakfast, Lunch, and Dinner.2006-2008 FedEx National LTL Lakeland, FI.Accounts ReceivableResponsible for the accuracy and collections of current and delinquent invoicesHandled customer relations in regards to account errors and image billing addressesInteract with public via multi-line telephone systemsCoordinated with outside companies to resolve any discrepancies via fax/emailDone