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Street Address 9 Caves RdNovelty, OH Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLEEDUCATIONCleveland State University, ClevelandMajor: Human Resource ManagementMinor: PsychologyAnticipated Graduation: May 2024Beaumont School for Girls, Cleveland Heights  High School2015-2019EXPERIENCECleveland State University - University Recreation and Wellbeing Operations SupervisorJanuary 2023 - PresentManage a staff of 4-8 individualsOversee the information desk and assist prospective families, students, and faculty/staff with inquiriesCreate daily schedules and requirements of staffAssist in the set up and deconstruction of university eventsMembership RepresentativeJanuary 2022 - PresentProcess memberships and program registration through CSI:NG SoftwareResponsible for maintaining two cash registersProvide exemplary customer service while assisting members and guests with programs and servicesInformed patrons of facility policies and proceduresOperations AssistantMay 2021 - PresentWarmly greet new and returning customers resulting in customer loyalty.Maintain and enforce strict up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreakHanna Commercial Real Estate - Marketing InternOctober 2021- December 2021Organized and delivered over 140 emails of retail, industrial, and land parcel properties to perspective buyers each month.Edited brochures and aerials with Adobe InDesignUtilized the library databases to find the surrounding businesses of a location to make new contacts for the company.Prepared documents and booklets for presentations.SKILLSCustomer ServicePeople ManagementCommunicationProficient in: Adobe InDesign, Constant Contact, Word, Excel, and PowerpointINTERESTSCommercial and Residential Real EstateInterior Architecture and DesignCity ImprovementSalesINVOLVEMENTHigh School: Latin Club Officer and Entrepreneur Club LeaderCollege: Member of the Entrepreneur ClubVolunteered at Youth Challenge Organization for 2+ years