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Title Community Engagement Program Manager
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Media, PAPHONE NUMBER AVAILABLE EMAIL AVAILABLELINKEDIN LINK AVAILABLECommunity Engagement Manager, Mediator, Trainer, Social Responsibility Manager, Planning Official, Foundation Program Manager, Economic Development Manager and Strategic PlannerCORE COMPETENCIESCommunity Engagement Problem Solving Community Planning and Outreach Training Cultivating Strategic Partnerships Conflict Resolution and Mediation Communication and Networking Leadership Public Speaking Program and Event Management Grant WritingSUMMARYNonprofit Director, Government Official and Mediator with more than 25 years of experience in the nonprofit, government, healthcare, human services, and education industries. Proven track record in managing all aspects of personnel, planning, customer relations, problem solving, community engagement and evaluations including recruiting, training, developing applications, grants, evaluation, and strategic planning measurements, and ensuring compliance with all levels of government regulations. Excellent Speaker and Trainer. Managed teams from two to thirty-five employees, volunteers, and students to ensure the smooth operations and successful completion of projects and programs. Created new SALDO and Zoning Ordinance with associated Fee Schedule revisions, and managed the website design for the Planning, Zoning, L&I and Public Works. Initiated, created, managed five new organizations on all aspects from start up, setting up committees, boards, and critical evaluation of nonprofit organizations. Recruited over 1,000 volunteers and staff to help manage events, create, and revise ordinances, grants, projects, and applications with all aspects of local government, community engagement, foundations, zoning and planning commissions, and boards. Continued to have a success rate of 90% mediation and conflict management cases, exceeded grant goals and history of 85%, and recruited over 60% increase of volunteer mediators in one year and initiated and completed successful major events, infrastructure projects and educational programs. Mediator, Keybridge Foundation, Washington, DC for American with Disabilities Act, Department of Justice, (Title II & Title III ADA). Certified in ADA mediation. Created Passport to History Program and secured $375,000 REIT fund that resulted in a PA State House award that benefitted 15 school districts and 20 historical sites. Increased volunteer base by 50% for seven committees and community outreach resulting in increased funding of 65% increase in two years for heart research and programs. Initiated a new organization benefiting a school district, raising $400,000 in resources, and created five new committees resulting in 45 volunteers, seven special events, funded music lab and 10 teacher-student innovative educational programs.Professional ExperienceWest Pikeland Township March 2022  January 2024Township Manager Coordinated Engineers, Solicitors and Inspection professionals and committee officials on planning and zoning applications resulting in no deemed approvals and updated website applications. Revised applications including permits and coordinated the fee schedule revisions to coincide with the local ordinances. Appointed as the Planning Commission Secretary and Right to Know Officer. Managed the new $1.7M Public Works Building. Managed thirteen staff members in Public Works, Zoning, Police, Administration and Finance departments. Collaborated with Board of Supervisors and Township Solicitor in police contract negotiations resulting in a 4-year police contract. Mediated resident complaints and concerns resulting in successful resolutions. Collaborated with seven Committees and eighty-four volunteers on seven recreation activities for all ages, four roadside cleanups, planted over 200 trees, secured seven grants, Master Plan for trails taskforce. Worked with EAC, Land Trust and Open Space Committee on conservation and open space projects, securing ninety-eight acres of open space.Upper Chichester Township July 2017 - November 2021Assistant Township Manager Managed Planning Commission, Zoning Hearing Board, Community Development Committees, and staff, resulting in no deemed approvals and successful land development applications to completion. Managed economic development efforts, resulting in five successful new businesses. Secured funding and function as Project Manager for Heart and Soul Planning Grant funded Program resulting in receiving three awards in community engagement and community planning. Facilitated seven community organizational meetings, resulting in over 600 attendees producing the townships six values benefiting the community at large and receiving two implementation grants. Managed and coordinated public meetings for the Rte. 322, facilitated the Rte. 322 Taskforce and coordinated business, worked with PADOT, DCPD, DVRPC, DCTMA, Septa, Delco Planning resulting in resident/business communication appreciation award and reduced community issues. Managed the special project grant contracts resulting in 100% audit documentation compliance. Coordinated township projects with community stakeholders, Rotary, Business Association, Community groups, resulting in I-95 Beautification project, enhanced Business Association network, 35% increase in volunteer efforts, fully functioning Planning Commission membership. Managed training courses for Zoning Hearing Board and Planning Commission members resulting in effective ZHB and Planning Commission meetings and land development process.Economic Revitalization for Communities, Camden, NJ December 2015 - July 2018Director, Workforce Initiated and managed the Camden Business and Contractors Assn resulting in the first Camden Business Association with over 50 businesses. Initiated and managed the Bergen Square CDC resulting in 15 residents trained in economic development process, established two potential businesses, hosting community engagement monthly facilitation meetings. Coordinated Affirmative Action policies meetings, worked with union, government, and business leaders which produced a new Affirmative Action Business Contract resolution by City government. Developed a funding base and sponsors for programs and events, worked with the press resulting in Open Houses for the five new businesses and a grant workshop for community groups. Functioned as Government Relations Liaison and Community Engagement Liaison for Workforce and Development nonprofit in collaboration with Camden City Redevelopment Authority, City Council and Planning Commission, Developers, Businesses which resulted in cooperation from government leaders in helping residents with workforce development.Gwynedd Mercy University, Philadelphia, PA February 2014 - PresentAssociate Professor Created Master and Undergraduate courses with interactive games and methods to increase student learning and online classes, instructed Toastmasters skills for student presentations. Taught other teachers in classroom conflict, mediation, and revitalization issues.Courses taught: Creative and Innovation Management, Business Integration and Strategic Planning, Conflict Management and qualified for management, public policy, communication, leadership, strategic planning, nonprofit, grant writing, and community planning.Point Breeze Community Development Corporation, Philadelphia, PA October 2013-October 2014Executive Director Created PBCDC as a new organization with local government and business leaders support, resulting in seven committees and a new business network of 20 businesses. Initiated a Corridor Streetscape with Temple Graduates which resulted in an APA Planning Award. Mediated resident concerns with officials which resulted in successful resolutions and increased volunteer participation on committees. Wrote resource manual and grants with business involvement, government participation, and nonprofits partnerships resulting in seven committees and reduced criminal activity and storefront facades improvements along the Commercial Corridor and five funding beautification projects. Collaborated with local, state, and federal government officials resulting in four grants, support letters for additional five grants, resulting in enhanced CDC and other community group projects. Recruited thirty-five committee members: Business Development, Green and Clean, Safety, Board, Zoning and provided various seminars for local businesses, police, union officials and residents resulting in becoming an RCO zoning and planning entity in the City. Worked with City officials, L&I, Streets, Commerce, Health, Police, OSHA, DCED, HUD, OBE, Chamber, 311 Neighborhood Liaison, to help reduce crime (15%), effective mediation of residential landscape violations and increased funding for the local businesses. Worked on a successful Branding Campaign on the Neighborhood, resulting in a community image to revitalize the commercial corridor with area residents, businesses, developers, and volunteers input. Oversaw a successful logo contest involving students of all ages producing a new logo which features the history and landscape of the local neighborhood.Francisville Neighborhood Development Corp, Philadelphia, PA October 2011- March 2013Commercial Corridor Manager Managed grant resources, which resulted in funding for minority businesses and developers, and a mentorship for local minority adults. Created compliance seminars and worked with funding agencies, for workforce and funding programs for the residents which resulted in opportunities for local minority developer apprenticeships. Recruited residents, government, and business partnerships in resolving conflicts and zoning efforts which produced an active RCO for residents participation in local government. Created a successful Developer Committee and Investors Committee which resulted in developers, businesses and local apprenticeship residents meeting monthly on local development projects. Created a certified Farmers Market Committees which resulted in local families receiving fresh produce from farmers, local training certification program for parents and children, local musicians performers, and Celebrity Chefs (Starr, etc.) serving up food as a final completion program event. Worked with City officials, L&I, Streets, Commerce, Health, Mayors Office of Human Services which resulted in mediated neighbors and businesses police, safety, commercial and other issues.University of Phoenix, Philadelphia, PA December 2010-December 2015Adjunct Professor Helped re-create courses with interactive games and methods to increase student learning. Taught other teachers in classroom conflict, mediation, and revitalization issues.Courses taught: Project Management, Creative and Innovation Management, Business Integration and Strategic Planning.Other relevant work experienceSullivan Company, Tinicum, PAAmerican Heart Association, Bridgeport, PAUSO of Philadelphia, Philadelphia, PA Managed the dredging process for the owners of marinas, township, and engineering firm resulting in secured riparian licenses and approved two dredging projects. Worked with the Philadelphia Airport, FAA, Tinicum Township, Piasecki Aerospace, and marinas resulting in reduced spoils and wastewater education programs and a certified training. Created six new chapters of AHA, recruiting over one hundred volunteers throughout Greater Philadelphia area resulting in an increase of 30% in revenue and five new Board of Directors. Created a new location fully functioning USO facility in the Navy Yard by collaborating with civilians and military and provided leisure and recreation activities for the families.EducationMaster of Management, Management and CommunicationsPenn State University, Great Valley, PABachelor of Science, Humanities and Social Sciences, Public AdministrationDrexel University, Philadelphia, PA, Completed a 5-year coop program in 4 years.Community Activities and Volunteer LeadershipPMPEI, Master Planning Certificate Certified in Teaching Community Planning (Trainer)Camden County and City of Camden Community Leadership AwardsState of New Jersey Volunteer Leadership ProclamationGrant writing Course TrainerUniversity of Phoenix, Teacher of the QuarterCity of Philadelphia, 311 Certified LiaisonPresident, VP, Treasurer, High Meadow Civic AssociationPresident, Tinicum Coastline PartnershipPaul Harris Fellow, Rotary InternationalSt. Josephs University, Teacher AwardRotary, Coordinated the Russian Leadership Program (3 years)Rotary President, Board member, President/Founder, Media Sunrise ClubNational Association for Community MediationChapel of Four Chaplains, Service Award, Phila. PAToastmasters International, Past President, Certified ATM, CTMCertificates: Community Planning Training, Grant Writing and Research, Train the Trainer Mediation, Project Management (PMI), Scrum, Agile, Zoning and Planning, Childrens Creative Response to Conflict Train the Trainer, Building Codes Official (BCO), Firefighting Certificate, Delaware County Leadership Certificate, KAPE Examiner for Baldrige Award, DVRPC and Finance Agency certificates, PA Real Estate License, Economic Development Certificate and Multi-party Facilitation.

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