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Candidate's Name
Demonstrated over Street Address  years of Customer service. Seeking a Medical Assistant position with a hospital or clinic.Sunshine Neurology, PA, Sun City  Medical Assistant.EMR-Eclinicalworks.Aug Street Address   Feb 2024.Vitals, Blood pressure.Check in and outpatient.Schedule appointments.Charting and filing.EXPERIENCEDr. Dhaduvai, Sun City, FL  Medical Assisting (180 Hours Externship)APRIL 2022 - JUNE 2022Vitals, blood pressure, scheduling, EMR/EHR, charting and filing.Brow Bar, Tampa, FL  CustOMer ServiceAPRIL 2014 - APRIL 2019Answering incoming calls and scheduling appointments.Provide information on packages and pricing.Document and resolve member inquiries by using established best practices.Process payments.Turk-cell, Turkey  Customer ServiceAPRIL 2009 - DECEMBER 2011Maintained performance standards in regard to productivity, quality assurance, attendance, sales, etc.Provided customer service through one-call resolution on the 50  100 calls received daily.Responsible for providing solutions to retain customers using strong sales techniques.Attempted to save customers that want to disconnect their service or upgrade current customers service by using effective rebuttal techniques.Verified the accuracy of information entered.Troubleshoot devices and the network.11463 Captiva Kay Dr.,Riverview, FL 33569PHONE NUMBER AVAILABLEEMAIL AVAILABLEEDUCATIONSouthern Technical College, Brandon, FL  Medical Assistant DiplomaFEBRUARY 2022Medical Theory and terminology, which focuses on practices and procedures associated with the healthcare facility.LANGUAGESEnglish, ArabicSKILLSVital Signs, Phlebotomy, EKGs, Injections, Charting/Records Management, Throat Cultures, Injections, Charting and Records Management, Basic Wound Care, Specimen Collection, Pre-Op/Post-Op Care, Instrument Sterilization, Front Desk Duties, HIPAA and OSHA Compliance, Staple/Suture Removal, Telephone Triage, Prescription Refills, Medical Terminology, Anatomy and Physiology, Pharmacology, Blood Borne Pathogens, Patient Positioning and Draping, Electronic Medical and Health Records, Patient Processing and Registration, Microsoft SuiteAWARDSPerfect AttendanceDirectors ListCERTIFICATES07/2020 Medical InterpreterAmerican Heart Association CPR/BLSHIPAAEMR/EHR