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Title Customer Service Business Development
Target Location US-MN-Minneapolis
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Freelancer, Independent Contractor, Medical Interpreter, Translator, Medical Records,Healthcare, Customer Service, Business Development. Minneapolis, MN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo obtain a position As a Medical Coder/Medical Billing/Medical Office/Medical Transcriptionist/Medical Interpreter/Medical Translator/Medical Scheduler/ Medical Records ROI/Remote Call Center Customer Service Rep/Remote Health Benefits Rep/Remote Travel Rep/Remote Business Development Specialist. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceBusiness Development Specialist (Remote)Randstad USA/Volkart May - Minnetonka, MNJuly 2023 to October 2023 Used my fearless and outgoing personality to deliver excellent and professional customer service. Had the ability to interact with people at all levels of organizations such as Owners, CEO's, Presidents' and Vice Presidents' of Businesses Had experience working in a team environment Had positive, professional telephone personality Had strong communication, listening and problem solving skills Had the drive to excel in a results-driven workplace Had the ability to multi-task in a fast-paced environment Was independent and reliable Was prospecting, qualifying, and capturing leads, primarily by phone Was speaking to top decision makers across a broad spectrum of industries Was explaining a diverse array of products and services to interested targets and meeting and exceeding client requirements for leads generated on a daily basis Was working independently in an energetic, collaborative team environment Was utilizing computers and other technology to accurately input data into data systems Was supporting company goals and values by being a part of a social, energetic team, passionate about helping our client B2B Business to Business Call Center sales/workAssistant Supervisor (Remote)Forever Living Products - United StatesFebruary 2021 to September 2022Buy and sell natural beauty and healthcare products to customers and consumers through a personal company website. Help customers to find products that suit their individual desires and needs as well as to recommend some of our company favorites. Figure out products in stock and out of stock and help consumers navigate our website and find products of their interests. Independent Beauty Consultant (Remote)Mary Kay Inc. - United StatesSeptember 2020 to January 2021Independent Beauty Consultant. Sales job, I use to sell Mary Kay products to customers, as well as help them to navigate their beauty preferences, and make suggestions as well as to give them a sample beauty make over if requested.Temp Seasonal worker/production/safetyExpress Employment Professional Services/American Crystal Sugar Company - East Grand Forks, MN October 2019 to October 2020Worked with American Crystal Sugar company on-site as a seasonal worker to help with production and safety outside making sure sugar beets were loaded and unloaded safely by the trucks that were brining them in and operated the Sugar beet machine to make sure they got transfered properly and into their designated spots, during the sugar beet harvest seasons, and I worked there for two different years in two different harvest seasons.Medical Interpreter (Remote)LanguageLine Solutions - RemoteSeptember 2015 to April 2017I was a Medical interpreter speaking through the phone and I dealt with and assisted various patients and providers and all healthcare workers in clinic settings helping to translate and make the communication between the patients and providers smooth so they may understand each other Freelancer, Independent Contractor, Medical Interpreter, Translator All the interpreting agencies listed below, in the description area. - Washington State, USA March 2011 to April 2015I worked as medical Interpreter. And as a Social Service Interpreter. I was translating form the English language to the Somali language between clients and staff and I was interpreting from the Somali language to the English Language between providers and clients and the patients and non English speaking members of clinics and hospitals and social service offices. Employers Translation agencies: Universal Language Services Agency, Northwest Interpreters Agency, Foreign Language Specialist Agency, East African Community Services Interpreter (Hopelink), Seattle Interpretation Services Agency, Language Connection Agency, International Language Agency and Cts Language link Agency, in the King County area some time between 03/2011-04/31/2015 Job Title: Freelancer, Independent Contractor, Medical Interpreter, Translator, Department of Health and Social Services (DSHS) Certified Interpreter.Job Duties: Have done on the job Medical Interpreting, at various clinics and health care settings throughout King County, Including U.W. Medical Center, U.W. Kent Medical Center, Swedish Hospitals, Harborview Hospital, Seattle Children's Hospital, and Highline Hospital. Provided Medical Translation directly between patients and providers and other hospital staff, to help assist with patient care/service. Health Information Management Processing Specialist II Polyclinic - Seattle, WAFebruary 2009 to March 2011Job Duties: Filing and Preparing Charts; Pulled patient charts from file room; Scanned and Copied medical records using the Epic system; released medical records to patients in compliance with HIPAA rules and regulations, checked release of information (Roi) forms to make sure they were HIPAA compliant; faxed medical records to various medical facilities; mailed and faxed release of information forms to patients for personal reasons; disclosed discharge dates of patients to medical providers; checked the status of requests for the requesters; sorted mail and put the medical record number on the request forms; Assured the confidentiality of each patient record; provided assistance to providers and staff in the network; and also to patients for the maintenance of ambulatory medical records. Did data entry and also maintained a daily log sheet to keep track of record requests and releases; followed guidelines for appropriate release of information and responded to requests in a timely manner; consistently used HIPAA rules and regulations; Utilized Epic EHR System daily to perform job duties. CashierLowe's Hardware Store - Renton, WASeptember 2007 to January 2009Job Duties:Greeting, Customer service, Sales, Handling cash register, Stocking, Shelving, Packaging Sales AssociateSears Holding Inc - Seattle, WAMay 2005 to July 2007Job Duties:Greeting, Sold Jewelry, Cashiering, Customer Service, Stocking, Shelving DispatcherFar west Taxi - Seattle, WAFebruary 2002 to April 2005Job Duties:Greeting, Customer service, Answer multiple call center lanes, Give Directions, Locate destinations, Find and give informationEducation(Bachelor's of Science) Although I wasnt able to fully complete my degree due to still having few class credits left to complete, I was able to still graduate with my class and attend the graduation ceremony proving I had completed majority of my program of studies. in Studies of (BS), Bachelor's of Science in Health Informatics and Health Information Management University of Washington School of Public Health - Seattle, WA July 2009 to June 2010(AA degree) Associate of Arts degree in General Studies South Seattle Community College - Seattle, WASeptember 2005 to June 2007CNA Certificate in Certified Nursing AssistantSouth Seattle Community College - Seattle, WAJune 2005 to August 2005High School DiplomaCleveland High School - Seattle, WASeptember 2001 to June 2005Skills Customer service (6 years) EHR systems Electronic Health Record (4 years) RECEPTIONIST (2 years) RETAIL SALES (6 years) Epic Medical Records EMR Billing Scheduling coding Training Microsoft Excel Clerical Management Interpretation CPT Coding Translation Somali ICD-9 Hospital Experience ICD-10 Medical Terminology Anatomy Knowledge Medical Office Experience Insurance Verification Nursing Physiology Knowledge Medical Coding Medical Scheduling ICD Coding Medical Billing Arabic Microsoft Powerpoint Accounting Computer Operation Documentation review Microsoft Access Conflict management Customer support Auditing Word HIPAA Microsoft Word 10 key typing (10+ years) Business Development Customer service (10+ years) Spanish (2 years)Languages English - Fluent Somali - Fluent Classical Egyptian Arabic - Beginner Spanish - BeginnerCertifications and LicensesAHIMA AccreditedPresentFor my program of studies in Healthcare Management Certified Nursing AssistantJune 2005 to August 2005Finished certified nursing assistant courseState Certified Proffessional Medical and Social Interpreter/Translator October 2010 to November 2010Took Exam from the state of Washington and passed and got a interpreting certification certificate CAHIIM AccreditedFor my program of studies in Healthcare Management GroupsSenator/Student GovermentSeptember 2006 to June 2007I held a position as a (Student Senator) in the Student Government Group organization of South Seattle Community College, in the year of 2007, while I was studying there to complete my studies for my(AA) Associates of Arts degree. We held meetings and activated for issues concerning the students on campus and figured out and came up with solutions for those issues at hand as well. Our student group was dedicated to advocating for the student population at large. Additional InformationKEY STRENGTHS/SKILLSCareer oriented skills: Multi-Lingual Detail oriented Flexible Quick learner and easily adapt to changes Excellent customer service skills HIPAA Regulations/Compliance Quality Assurance/Improvement Working knowledge of EHR system functions Proficient in Epic Applications Workflow analysis Microsoft Windows/ PowerPoint/Word Microsoft Excel/Access Knowledge of Medical Terminology Knowledge of ICD9/ICD10 and CPT Codes/Medical Office/Medical Records/Medical Billing/Medical Transcriptionist Direct Patient Room Contact and professional conduct with Providers and Patients through interpretingPersonal Skills: Great Communication skills Great listening skills Analytic Perceptive Persuasive Articulate Innovative Hard worker HonestSKILLSTraining in AIDs PreventionTraining in Tobacco Prevention ProgramTraining in First Aid/CPR

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