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Click here or scroll down to respond to this candidatePHONE NUMBER AVAILABLE EMAIL AVAILABLE Warren, MI LinkedInOVERVIEWSuccessful Senior IT (Information Technology) Systems Engineering professional with 20+ years of multifaceted experience within the financial, healthcare, and automotive industries. Expert in driving organizational change and innovation through many upgrades, automations, and deployments. Skilled at utilizing technical leadership to manage IT infrastructure, disaster recovery, and business continuity planning. Focuses on continually improving processes through troubleshooting, business development, and quality assurance. Consistently recognized by senior management as a resource to enhance overall efficiency and alignment with goals. In search of an IT Systems Engineer role to manage strategic planning and support reaching objectives.EXPERTISEIT Infrastructure & Security End User Support Systems Administration Disaster Recovery Enterprise Directories Storage Subsystems Networking Concepts Business Continuity Planning Operations Data Analysis Process Improvement Policy Implementation Documentation Risk Assessment Training & Mentoring Requirements Gathering Identity/Access ManagementTECHNICAL SKILLSWindows Server: 2000-2022, Active Directory: 2000-2022 Windows: 95/98, XP, 7, 10 Additional: DHCP (Dynamic Host Configuration Protocol), DNS, WINS, 2000-2019, 2022, MS (Microsoft) Exchange 2003/2007, SAN (Storage Area Networks) Storage, Server Hardware, Virtual Center, VMware 3/4/5/6/7, Microsoft 365 AzurePROFESSIONAL EXPERIENCESr. Microsoft Engineer Active Directory Procentrix Remote 2023 PRESENTOversee engineering tasks at a senior level related to Active Directory, Windows, and other related systems. Spearheading Planning an Active Directory Domain upgrade from 2016 to 2022 and upgrading from 2012 functional level to 2016 functional level. Also had to plan and execute a SYSVOL replication to DFS (Distributed File System) Replication upgrade.Worked with programing team to automate new user and disable process.Worked with SCRM Master in an Agel story boarding environment.Train and mentor, all junior staff on policies, procedures, and problem resolution.Implemented Fine-grained Password Policy to overcome the limits within the standard Password Policy.Supported user base of 50K users in a BYOD environment.Develop and implement engineering-level documentation to be reviewed by system administration, operations, and support staff while ensuring optimal understanding.Generate build documentation for pilot/deployment of systems using Visio, Word, Excel, PowerShell, and more.Continually propose new or replacement standards and process improvements where needed. Collaborate with teams to peer review proposed changes and innovations.Sr. Microsoft Engineer AD/Azure, Experis Manpower Group (Contract) Remote 2021 2023Oversee engineering tasks at a senior level related to Active Directory, Windows, Azure Active Directory, Office 365, and other related systems. Serve as the systems administrator for SharePoint sites, troubleshooting, adding users, configuring MS Teams rooms, and more. Train and mentor, all junior staff on policies, procedures, and problem resolution.Spearheading new infrastructure for a company that was recently separated from a larger organization. Support divestiture of 2.1K users, migrating all information from one Microsoft tenant to another.Manage set up of a prem-style of Active Directory in the cloud.Developing and implementing Identity/Access Management solutionsDevelop and implement engineering-level documentation to be reviewed by system administration, operations, and support staff while ensuring optimal understanding.Generate build documentation for pilot/deployment of systems using Visio, Word, Excel, PowerShell, and more.Continually propose new or replacement standards and process improvements where needed. Collaborate with teams to peer review proposed changes and innovations.Perform troubleshooting of any SharePoint issues as the main subject matter expert.Maintain communication with management on documentation and policies.Utilize ServiceNow for optimum data collection processes.Client Server Engineer, XFER Communications, Livonia, MI 2019 2021Functioned within a multi-service provider for computer and phone services across numerous companies. Acted as a level III support technician, managing multiple day-to-day operational tasks.Executed Windows PC deployment/troubleshooting, Windows 7/8/10/Server deployment, 2008, 2012, 2016, 2019, Hyper V maintenance and troubleshooting, Server 2008, and VMWare deployments and maintenance.Performed 20 plus email migrations to Office 365.Performed multiple Server upgrade to Server 2019.Performed AD (Active Directory) migrations to 2016 functional level.Provided application and Office 365 support throughout the company.Managed server upgrades to ensure optimal functionality and utilization.Delivered email and PC migrations to improve processes and drive innovation.Conducted audits of Active Directory for long-term business success.Client Server Engineer, General Motors Warren, MI 2014 2019Continually worked to move all General Motors systems into one encryption platform for ease of use, functionality, and management. Supported the thought process on Active Directory to improve organizational workflow.Operated with Client Security team to replace Real-Time Command (RTC) with a more stable product, Tanium. Lead Engineer on one of four controls requiring 90% compliance. Implemented products such as Tanium, MNE, DLP, and Anti-Virus.Collaborated with Identify/Access Management team to enhance AD security during upgrade to Windows Server 2016.Engaged with various teams to oversee the installation of McAfee solution to configure security tools including Manage Native Encryption for Mac and Windows systems.Upgraded and configured patch management for Domain Controllers.Aligned synergies with team of engineers for Group Policy creation/deployment over various domains while working to deploy Group Policies worldwide.PROFESSIONAL EXPERIENCE continuedSystems Engineer, AAA Life Insurance Livonia, MI 2012 2014Coordinated Windows Systems and acted as a Project Lead on three major projects with a team of four engineers including Active Directory upgrade and installation of new Exchange and SCCM (System Center Configuration Manager), overseeing the migration from Lotus Notes.Managed configuration of WSUS, enhancing security in a network that supported ~400 users in two locations.Spearheaded the upgrade of Active Directory Domain from 2003 to 2008 while aligning with schedules for all three projects, all of which were completed within one year.Decreased the number of Domain Admins in the domain from 30 down to three.Developed a lab to emulate the environment for testing before moving domain to new platform.Oversaw conversion of DHCP server and DNS Server from Windows 2003 to 2008.Designed a patch plan to get servers patched that had never been patched before.Sr. Systems Engineer, Ford Motor Credit Dearborn, MI 2012Operated on contract through MSX International to design and engineer projects requiring Windows Servers. Recognized business needs and requirements, corporate specifications, and standards. Evaluated vendor services and product proposals. Analyzed risks and made strategic recommendations on enhancements or alternatives.Installed VMware ESX 4.01 server, planning for fault tolerance using V-motion with high availability.Selected products/services that supported architectural direction and leveraged infrastructure investments to achieve targets.Maintained communication with management and clients to drive project goals.Active Directory Engineer Team Leader, Comerica Bank Auburn Hills, MI 2010 2012Worked on contract through Youngsoft to oversee, design, and engineer projects requiring Active Directory Services. Directed a team with a process to use SCCM and SCOM for management of Domain Controllers.Facilitated successful project to upgrade from Windows 2003 Domain Controllers to 2008.Engaged with a team to plan for disaster recovery of Active Directory, DHCP, and DNS using various locations and a combination of virtual and physical servers.Engaged with a team of four to support the transition from Novell to Microsoft AD and cross-trained Novell support team members to contribute to Windows Active Directory, DNS, DHCP, and File Print activates.Network Manager/IT Security Specialist, Credit Union ONE Ferndale, MI 2001 2010Led a team of engineers on PC deployments and SAN implementation/upgrade. Executed application-engineering reviews for quality assurance and to guarantee requirements were met while developing Disaster Recovery and Business Continuity plans. Examined the patch-management process and tools to support automations.Orchestrated the development of a plan to use virtual technology with new server builds to achieve faster building of servers and lower total cost of ownership, leading to over $100K in annual savings.Chose SMS2003 as computer management tool to save time/money with management of server and desktop computers.Led team of 3 engineers to Converted server drive space to EMS Symetrics Drive space for 50 servers.ADDITIONAL EXPERIENCEU.S. Air Force, Travis Air Force Base, CA U.S. Army Reserves, Inkster, MIEDUCATIONMaster of Science, Information Assurance Walsh CollegeCurriculum combined theory with applied learning to meet the high demand for information security professionals in government, corporations, and industry.Bachelor of Business Administration, Computer Information Systems Davenport UniversityPerry Brookins, MSIAIT Systems Engineering Technical Leadership Troubleshooting Quality Assurance Strategic Planning |
