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Insurance AdjusterEMAIL AVAILABLE  PHONE NUMBER AVAILABLEStreet Address  USResourceful, dynamic, and analytical professional with extensive experience managing complex claims, addressing customer queries, and maintaining documents.Demonstrated ability to investigate, evaluate, and negotiate claims aimed at ensuring authenticity, reviewing liability, and determining amount of claims. Adept at collaborating and coordinating with adjusters, customers, brokers, managers, and other key stakeholders. Equipped with exceptional communication, organizational, interpersonal, relationship-building, problem-solving, and leadership skills. Tech-savvy individual; proficient in using CCC, Pathways, Mitchells, Xactimate, Symbility, Integra, and MS Office Suite.Areas of ExpertiseClaim Adjustment & ProcessingRisk Assessment & MitigationRegulatory ComplianceCost ReductionContracts NegotiationsLoss Prevention & ControlCustomer Support ServicesDocumentation & Record KeepingResearch & InvestigationProfessional ExperienceSedgwick (Formerly York Claims Service), Baltimore, Maryland 2014  PresentField Claims AdjusterServe as field property adjuster for residential and commercial insurance claims service. Manage files for carriers such as MetLife, Church Mutual, Aspen Insurance, Hartford, and Stillwater Insurance. Manage needed experts in forensic accounting, engineers, and building consultants.Processed multiple files per month ranging from $7,500 up to $500,000.North Carolina Joint Underwriting Association Raleigh, North Carolina 2018  2019Desk Catastrophe AdjusterPerformed various tasks, including supporting escalation team, managing complex claims/claims with PA/Attorney representation, and mitigating losses. Reviewed CAT and daily IA reports as well as conducted settlement negotiations.Monitored and resolved ongoing complex/disputed claims during hurricane Florence.Atlantic Claims, Inc Baltimore, Maryland 2009  2014Field Claims AdjusterContributed as multi-line field representative by managing property and casualty losses at varying levels of severity. Investigated cause and extent of damages to provide recommendations for repairs and coverage issues. Utilized Xactimate to construct repair estimates and deliver reports to carrier partners. Functioned as file reviewer to evaluate and approve files at times of elevated volume.The Langley Law Group, Glenn Dale, Maryland 2008  2009ParalegalAssisted attorneys with various legal and administrative functions. Evaluated, arranged, and summarized case materials. Managed draft pleadings, subpoenas, discovery requests and responses, office/research memoranda, claim evaluation, / status letters, and statements of fact. Corresponded with and interviewed clients, experts, and witnesses to assist at trial.Additional ExperienceClaims Representative, Ohio Casualty Group, Baltimore, MarylandCatastrophe Claims Adjuster, Farmers Insurance Company, Kansas City, KansasClaims Representative, Progressive Insurance Company, Leesburg / Winchester VirginiaParalegal, U.S. Army Judge Advocate General Corps, Ft. Bragg, N.C.EducationBachelor's Degree in Political ScienceShepherd University, Shepherdstown, West Virginia