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C U S T O M E R S E R V I C E E X P E R TAdministrative AssistantCareer ObjectiveWork ExperienceCustomer Service ManagerCashier/Sales Associate/StockerWalmart, Slidell, LA January 2014 PresentROSS Dress for Less, Slidell, LAAugust 2006 December 2014Ensured adherence to store policies regardingpayments, returns, and exchanges.Prevented store losses through vigilance, attention to detail, and integrity.Cross-trained and provided backup for customerservice associates as needed.Managed emergency call outs and adhered to strictdeadlines.Efficiently processed customer transactions andmanaged cash handling.Regularly stocked and rotated inventory, ensuringaccurate product placement.Fostered positive customer relationships by expressing appreciation and encouraging repeat business.Dedicated and versatile professional seeking an office position in a dynamic organization where I can leverage my extensive customer service experience, strong interpersonal skills, and proficiency in office administration to contribute to the achievement of corporate goals. Restocked merchandise from the stockroomand organized store displays.Assisted customers with product inquiries andconducted various types of transactions.Managed telephone inquiries and routedmessages to appropriate departments.Maintained a positive and welcoming demeanorwhile assisting customers promptly.EducationDelta CollegePearl River High SchoolCertification in Medical Office AssistantHigh School DiplomaJune 2012- CurrentlyMay 2010SkillsCustomer Service: 8+ yearsCustomer Service Management: 3+ yearsRetail Sales: 8+ yearsCash Handling: 8+ yearsOffice Administration: 3+ yearsMicrosoft Office Suite: Proficient in MS Office,Word, and ExcelCommunication: Excellent interpersonal andcommunication skillsOrganizational: Strong organizational and timemanagement skillsAdaptability: Ability to work under pressure andhandle stressful situationsMultitasking: Proven ability to manage multipletasks efficientlyPHONE NUMBER AVAILABLE EMAIL AVAILABLEAbout Me:I pride myself on my strong problem-solving abilities and keen attention to detail, which allow me to tackle challenges effectively and ensure high-quality outcomes. Being customer-focused is at the heart of my work ethic; I am always attentive to customer needs, approaching each interaction with a positive attitude and patience. As a dependable and goal-oriented self-starter, I am committed to achieving excellence in every task I undertake. My familiarity with medical office operations and terminology enhances my ability to navigate complex environments with ease. I excel in time management and prioritization, ensuring that tasks are completed efficiently and on schedule. Additionally, I thrive in team settings, consistently working effectively with colleagues to provide support and achieve shared goals. |