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Greensboro, NC Street Address EMAIL AVAILABLE / PHONE NUMBER AVAILABLESUMMARYMy name is Alida Felipe. I am a profesional criminal and labor lawyer with a especialty in tax law with many years of experience in social work. I'm a emigration paralegal certified in the state of florida, A profesional youth direct care certified from university of oklahoma state, and a case manager aid on the job trained .I have more that 2 years of experience working in HHS and ORR emergency shelters as case aid staff, unit leader, and direct care worker. Working in assisting to case management department, clinical department, medical department and life services department .I worked as support staff for Intake and discharge of clients process and other supervision and management duties as Needed.Computer skills : MS micro soft, spreadsheets, email, social mediaMust of my jobs has been related to: social work, leadership, Supervision, costumer service, providing a trustful and quality support to clients.Overall I have more that 10 years of experience in social work / professional costumer service and Supervicion. I am CPI certified, and CPR certified.I completed the Fema courses 100, 200, 700, and 800.My e-QIP background investigation has been completed and favorably clear.My Child Abuse/Negligec Investigatio Texas & North Caroline is completed and clear. My Vetting Investigation, has been completed and favorably clear.My Covid-19 Vaccination and Flue Vaccination are update.SKILLSSKILLS AND QUALITIES:CPI certifiedCPR certifiedComputer skills : MS, spreadsheets, email, social media. Bilingual Native Spanish speaker/ESL English. DependableProblem solvingActive listeningInterpersonal communication Assessment skillsEXPERIENCEDirect Care Worker / Deployed Services - Greensboro, NCCritical thinkingconflicting management Excellent costumer service DecisivenessAdaptabilityResponsibilityTeamworkAttention to detail OrganizationNegotiationFollowing company procedures and protocols maintaining line of sight and an active supervision at all times and paying attention to clients behavior during my watch to asses their needs strengths and weaknesses of clients in order to develop and implement appropriate strategies for addressing any issues to arise.Applayin the company best practices procedures and protocols to provide a safe environment to clients, striving for their safe and well being while theirs are under company care.Implemented de-escalation techniques when needed to reduce stress levels among clients displaying challenging behaviors.06/2022 - 01/2024Mantaining an active communication with my supervisor and following chain of command, reporting any incidente to active maintaining informed management about shelter operations was under my watch at the time.Active Security of perimeterCase Aid/ Unit Leader/Direct Care Worker / Krucial Rapid Response - Carrizo Springs, TX02/2022 - 05/2022Same role and duties as in my work gor deployed services.Collaborated with other departments to resolve customer issues in a timely mannerEnsured compliance with safety regulations and standards at all times.Drafted letters, reports, and other documents for the case manager's review.Provided emotional support and encouragement to clients in need.Assisted with data entry into agency systems as needed.Tracked client progress through regular check-ins and follow-up calls.Assisted with filing paperwork associated with client cases.Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations. Maintained accurate records and documented client data in company databases.Performing an active perimeter security at all times to ensure the safety and well-being of clients.Shelter Youth Care Worker / Serpro Logistics - El Paso, TX 10/2021 - 01/2022100 % line of sight and active supervision at all times.Striving for the well-being and safety of UCsFacilitated group activities that promote socialization skills among youth in care.Encouraged positive behaviors through role modeling, mentorship, and reward systems.Established and maintained environment, encouraging teamwork, collaboration and ethical behavior. Reported incidents that negatively affected child safety.Documented child progress, reporting extreme changes in behavior.Responded to crisis situations when severe mental health and behavioral issues arise.Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.Performing an active perimeter security at all times to ensure the well-being and safety of Ucs at all times.EDUCATIONCERTIFICADO EN LA FORMACION PROFESIONAL: Computer Date Entry . 12/2023 Grupo Impulso - Profesionalendigitacionlatam.comThe activities of a typesetter may vary according to the sector and the needs of the organization in which he/she works. In general, they are responsible for recording handwritten documents or transcribing audio recordings into readable documents. A person in this position is characterized by fast typing and accuracy in typing. The form of presentation of their work may be in digital or printed format.Here are some key functions in this.Produce computer-written documents or reports.Transferring information written on paper to digital format.Proofread spelling and writing when transferring information.Check that the information contained in the documents is free of errors. File documents in physical and digital format.Transcribe audio recordings.Transcribe verbatim what is said in a meeting. Take notes during meetings.Prepare memos.Certificate of Achievement : Residential Child And Youth Care The Universidad De Oklahoma - 1700 Asp Ave. Norman OklahomaCertification of Recognition of Completion : Immigration Paralegal Studies. Florida Paralegal Institute - Florida City, FLMasters in Tax Law: Tax LawUniversity Santa Maria - Caracas VenezuelaBalchers of Law: Criminal LawUniversidad Santa Maria - Caracas VenezuelaCertificate : CPRAmerican Red Crosd - Greensboro, NCHigh School DiplomaColegio Nuestra Seora De Guadalupe - Caracas VenezuelaDIPLOMA ESOL : English For Speakers of Other Lenguages Guilford College - Greensboro, NCCERTIFICATIONS AND IN JOB TRAININGCPR CERTIFICATION American Red Cross 09/2023 CPI CERTIFICATIONNCI crisisprevebtion.com MANDATED REPORTERDepartment of Children and Family Services.OSHA COURSES 100,200,700,800. www.osha.gov 2023AFTER SHOOTING RESPONSE In job training, 2023.DE-ESCALATION TECHNIQUES in Job Training 2022.UC PORTAL NAVIGATION . INTAKE & DISCHARGE DATA ENTRY CASE AID. In Job Training 2022.INTERCULTURAL COMPETENCE/CULTURAL DIVERSITY TRAINING. In job training 2022.RELIAS 2023.07/2022 04/2016 08/1997 08/1995 09/2023 08/1989 |