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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address CUNAT BLVD UNIT 2CRICHMOND, IL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL EXPERIENCEID LOGISTICS KENOSHA, WIScheduling & Procurement Supervisor October 2023-PresentScheduling production jobsProcessing purchase orders through SAP for materials, supplies and servicesWorking with vendors to track material and expediting when neededConducting meetingsRunning various reportsManaging inventoryTracking daily revenue and productionBacking up quality manager with inspections, audits and various documentsHandling recycling and container swapsWorking in customer portalsHandling customer priorities with purchase orders and productionAssisting with training employeesObtaining quotesEnsuring timely and cost-effective delivery of goods and servicesForecast & planning of materials and laborObtaining PODs and PO confirmationsL&M CORRUGATED CONTAINER PLEASANT PRAIRIE, WIEstimator April 2023 August 2023PricingProcessing quotes for salesObtaining quotes from vendors and performing follow upBuilding specsReading CAD filesRouting jobs to pressesProject ReviewSales reportsMaintaining designated stock and ink swatchesAssisting sales in meeting targets and levels for customer pricingDetermining when cutting and print dies are needed on jobsEntering estimates in an accurately and timely mannerAssisting the design department with building CAD filesApproving revisionsRequesting and sending out samplesMATRIX/M4 FACTORY WOODSTOCK, ILBuyer/Planner November 2022 January 2023Purchasing various materials company wideMonitoring inventory levelsSetting up min max levels for partsMaintaining vendor and customer relationshipsEntering ForecastsPerforming auditsHandling vendor contracts and agreementsEntering customer sales orders and vendor purchase ordersAssisting with scheduling productionResearching productsOnboarding new suppliersEvaluate quality of goodsMaintaining cost effectivenessCost analysisH.S. CROCKER COMPANY/TC PACKAGING HUNTLEY, ILEstimator August 2020 October 2022Generating estimates in PSI with accuracyProcessing paperwork for manufacturingPutting job dockets togetherCalculating percentages and footage for manufacturingProviding quotes to salesman for customersPurchasing materialMaintaining safety suppliesWorking with vendors on pricing, inventory and contract agreementsAssisting the Art Department in customer artwork and approvals for productionRunning various reportsManaging and tracking inventoryEntering quotes and uploading docs in Sales ForcePreparing billing for accountingReporting monthly inventory to the CFOMORGAN BRONZE PRODUCTS LAKE ZURICH, ILAccount Manager May 2018 June 2020Developing relationships with customersAccount Managers liaise between customers and cross-functional internal teamsto ensure the timely and successful delivery of finished goodsMaking sure all needs of the customer are metEnsuring on time deliveryAssisting with returns, credits and quality issuesTracking and following up with vendors for outside operationsEntering engineering changes into database and reading blue printsCreating part master and assisting in new part set up processCreating and scheduling jobsRunning various reportsWorking on different customer portals to confirm purchase orders, delivery dates, pricing, schedulingClosing manufacturing jobs at month endUpdating costs of partsAssist customers with questions and queriesExpedite customer parts with vendors and internallyEntering customer and internal purchase ordersSending order acknowledgementsInitiating contract review of new parts or quotingGenerating lead times for manufacturing jobs and customer delivery datesForecastingAssisting the sales department with various projectsCreating customer specific spreadsheetsManaging inventory for contract customers and KanbanTrack key account metricsIssue escalations as neededMonitor performance reportsCommunicating with customers from start to finishCalculating quantity per parent, inches of material and hourly rate per run onManufacturing jobsSending material certs, packing slips, invoices and various documents to customersBDG INTERNATIONAL ELGIN, ILOcean Import Operations July 2014 October 2017Cut an ITCustoms entry writingNegotiate and arrange transport of goods with shipping or freight companies.Notify consignees, passengers, or customers of the arrival of freight, and arrange for delivery.Advise clients on transportation and payment methods.Estimate freight or postal rates and record shipment costs and weights.Enter shipping information into a computer by hand on goods.Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.Keep records of all goods shipped, received, and stored.Manage and pay demurrage/storage plus freight to steamship linesPrepare entry packets for custom's clearanceKeep track of consolidated containersUpdate shipments from start to finishObtain POD's and necessary paperwork for all shipmentsProcess bookingsBRAKE PARTS INC. MCHENRY, ILCustomer Service Analyst July 2010 - February 2014Confer with customers by telephone or email to provide information about products or services, enter orders, or obtain details of complaints.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Check to ensure that appropriate changes were made to resolve customers' problems.Refer unresolved customer grievances to designated departments for further investigation.Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.Order tests that could determine the causes of product malfunctions.Place Large container orders overseasTrack containers from the factory to the customerSchedule container pick upsGenerate sales and production reports for sales and managementCreate large spreadsheets of dataProcess employee purchasesKeep track of production with overseas plantsComplete customs paperworkResearch and provide backup paperwork for claimsProcess debits and creditsProvide back up on the phone's in the customer service call center when neededTrain co-workers on the computer in Microsoft Outlook, Word and ExcelSales and production presentations/meetingsSuper user for Global Order Logistics websitePlace domestic and overseas purchase ordersCreate packing lists for customers and warehousesOrder samples for customers and salesTransfer product between warehousesSecurity administrator for CovisintMaintain logs for customers, claims, orders, debits/creditsTrack logistics of containers through websites and freight reportsEDUCATIONFENTON HIGH SCHOOL, ILHigh School Diploma, Jun 1999ADDITIONAL SKILLSMicrosoft Word, Excel, Outlook and PowerPointSAPVarious ERP & MRP SystemsLanguages: Urdu, Spanish |