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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE Montgomery,Al, AL Street Address EMAIL AVAILABLEMotivated customer service specialist with over 16 years of experience in a fast-paced, team-based environment. Friendly Sales Associate adept at working in diverse retail and customer service environments.Detail oriented with clerical skills. A Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.Motivated professional with extensive experience in customer service, sales and administrative tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. ProfessionalSummarySkills Training and Development Accuracy Improvements Mail HandlingRecords ManagementSystems Data Entry Schedule Management Verifying Data Accuracy Business Administration Customer Relations Office Management Sorting and Labeling Document Retrieval Administrative Support Technical Support Microsoft Office File Organization Transporting Files Telephone Reception Office Cleanliness Spreadsheet Tracking Performance Improvement Data OrganizationADMINISTRATION, 01/2021 - 05/2022Primerica, Duluth, GAWork History Cashier,title cancellation,customer service,data entry Recorded expenses and maintained accounting records. Updated spreadsheets and databases to track, analyze, and report on performance and sales data. Offered technical support and troubleshot issues to enhance office productivity. Executed record filing system to improve document organization and management. Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data. Created and maintained databases to track and record customer data. Assisted development and implementation of new administrative procedures. RETAIL MEMBER/CAR BUYER, 08/2018 - CurrentPull-AOPERATIONS CLERK, 08/2017 - 04/2018Us FoodsVAULT CLERK, 10/2016 - 01/2017Brinks IncCUSTOMER SERVICE, 07/2015 - 10/2016HEAD CASHIER, 12/2013 - 12/2014Food OutletSHIFT LEADER, 05/2010 - 11/2013Walmart Supercenter Prepare, Post and Reconcile delivery tickets, load sheets and invoices Audit and Reconciliation: Investigates over/shorts on load sheets and delivery tickets Ticket Control: Verifies tickets and load sheets against control sheet Handheld System: Checks information uploaded from Norand and corrects problems Monitors completeness of Route Settlement packages Other duties as needed or assigned. Cash logistics, assist messengers on route, customer service, teller, key holder Train new employees, assist store manager and owner, key holder, cashier Communicated with vendors regarding back order availability, future inventory and special orders. Greeted customers entering the store to ascertain what each customer wanted or needed Described product to customers and accurately explained details and care of merchandise Earned management trust by serving as key holder, responsibly opening and closing store Communicated with vendors regarding back order availability, future inventory and special orders Provided an elevated customer experience to generate a loyal clientle Sales associate/customer service/$8.45 hourly8.55 hourly, Communicated all store initiatives and promotions to customers to generate return businessAnswered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product information Greeted customers entering the store to ascertain what each customer wanted or needed Described product to customers and accurately explained details and care of merchandise Politely assisted customers in person and via telephone Provided an elevated customer experience to generate a loyal clientle Recommended, selected and helped locate and obtain out-of-stock product based on customer requests Answered product questions with up-to-date knowledge of sales and store promotions Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentationDEPOSIT SERVICES REPRESENTATIVE, 08/2022 - Current Foundever, Montgomery,Al Developed reputation as an efficient service provider with high levels of accuracy Scored in top 10% of employees in successful resolution of issues Educated customers on online banking and mobile banking applications. Monitored and verified suspicious activity on customer accounts. Executed wire transfers, stop payments and account transfers. Performed account maintenance by closing out accounts and changing customer addresses. Handled various accounting transactions. Maintained friendly and professional customer interactions. Assisted customers with banking needs and inquiries. Calculated fees due, interest and change for customer transactions. Referred customers to other banking departments for specialized services. Established rapport with new clients to increase satisfaction and loyalty. Processed wide variety of retail banking transactions for personal and commercial customers. Trained new hires on customer service policies and procedures. General StudiesWoodlawn High School - Birmingham, ALEducation |
