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Title Customer Service Patient Care
Target Location US-IL-Chicago
Email Available with paid plan
Phone Available with paid plan
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Summary:Well rounded, emerging healthcare professional with recent nursing assistance training and a combination of customer service, supervisory, and small business operation skills.Seeking a professional environment to help attain the highest standards of quality care.EXPERIENCEShirley Ryan Ability Lab, Chicago, IL  Patient Care Technician (FLEX)NOVEMBER 2022 - PRESENTProvide care to patients in need of therapy and obtain various disabilitiesProvide straight catheterization and tube feedingMonitor all patients for safetyWarren Barr, Gold Coast, Chicago, IL  Certified Nursing Assistant: CNA/PRNAUGUST 2021 - PRESENTProvide quality care and daily assistance, wellness monitoring, and companionship to patients at an acute, long-term care facilityOften work independently due to work excellenceProficient in Point Click Care Computer SystemAdvocate Aurora Health Christ Hospital, Oak Lawn, IL  Patient Care Information Associate (PCIA)JANUARY 2019 - PRESENTProvide cost effective, quality care to patients in a manner which is patient focused, technically appropriateDeliver timely, high-quality resolution of issues presented, recommend revisions to policies to promote efficiencyServe as a healthcare representative when in direct contact with patients, families, and other external contactProficient in Care Connection Computer SystemCOVID - 19 UnitPHONE NUMBER AVAILABLEEMAIL AVAILABLESunrise Assisted Living, Flossmoor, IL  Caregiver Manager/PRNJULY 2017 - AUGUST 2021Provide overall daily living assistance, wellness monitoring, and companionship at mid-sized long-term care facilityOften work independently due to work excellenceProficient in Point Click Care Computer SystemSKILLSFirst Aid & CPRHIPPA(CIMS) Clinical Information Management SpecialistInstitutional CaregivingStaff Training/Shift ManagementHealthcare Standards & PracticesVitals Administering & AnalysisHygiene & Catheter CareSmall Business OperationAccounting & BookkeepingHousekeeping/Food ServiceAdministrative/ClericalCustomer Service/CommunicationComputer Skills - Point Click Care System, Care ConnectionBasic Medical Terminology, EPIC SoftwareEDUCATIONPhalanx Family Services, Chicago, IL  Certificate of Completion2018Basic Nursing Assistant TrainingAdvocate Aurora Health Christ Hospital, Oaklawn, IL  The Navigate ProgramNOVEMBER 2019 - MARCH 2020Workforce Development Navigate ProgramCertificate received

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