| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE (773) 934-4829 Chicago, IL https://LINKEDIN LINK AVAILABLE SUMMARYSeasoned professional with years of experience in startup environments, including direct experience as a Project Manager/Scrum Master. Proven track record in Agile methodologies, fostering team performance, and continuous improvement. Seeking a role as an Agile Scrum Master to drive project success and enhance organizational agility. WORK EXPERIENCEConfidential Client Chicago, IL (Remote)Freelancer Sep 2023 - Dec 2023 Performed thorough research on museum installations, identifying key trends and technologies to support the development of innovative exhibition experiences. Created comprehensive competitive analyses, pinpointing areas for strategic differentiation to strengthen the client's market position. Crafted user interface designs for a mobile application, prioritizing intuitive navigation to enhance the overall visitor experience.InfoTrack US New York, NY (Remote)Technical Project Manager Aug 2021 - Jun 2023 Established and managed a Project Management Office (PMO) to oversee the execution of key programs and projects. Directed project teams in adopting Agile methodologies, ensuring the adherence to standards and processes that enhanced project performance. Addressed and resolved project challenges, navigated risk mitigation, and maintained project scopes to support organizational goals.World Headquarters Chicago, IL (Remote)Project Manager Mar 2020 - Mar 2021 Enhanced team performance by establishing daily Scrum meetings and utilizing Agile methodologies, resulting in improved team output. Ensured project deliverables were completed on schedule by effectively overseeing project milestones and timelines. Strengthened client relationships by maintaining and expanding partnerships with both new and existing stakeholders.Bright Bright Great Chicago, IL (On-site)Project Manager Aug 2019 - Feb 2020 Managed robust client engagements, maintaining satisfaction by effectively communicating throughout project development stages. Enhanced project efficiency through process improvements, while diligently addressing potential risks to meet and surpass client deliverables.Spins LLC Chicago, IL (Hybrid)Sr. Business Analyst Jan 2018 - Jan 2019 Collaborated across multiple teams to ensure the delivery of high-quality software solutions from initial concept through to successful implementation. Contributed to the enhancement of software development lifecycle processes, resulting in streamlined operations and improved team synergy.Hard Hat Hub Chicago, IL (On-site)Business Analyst/Scrum Master Jul 2016 - Feb 2017 Facilitated the implementation of Scrum methodologies, ensuring project components were effectively segmented and documented through comprehensive user stories to enhance team coherence and project execution. Optimized cross-functional team performance by fostering communication and adherence to agile best practices, leading to streamlined project delivery.Over the Shoulder Chicago, IL (Hybrid)Helpdesk Director Mar 2013 - Mar 2016 Developed custom workflows to enhance user experience and efficiency in operations. Conducted recruitment and analysis of mobile study participants to inform business strategies. Created comprehensive training materials tailored for a variety of user groups, facilitating better engagement and learning outcomes.Groupon Chicago, IL (On-site)Customer Support/Temp Manager Dec 2009 - Mar 2013 Excelled in escalated customer service resolution within a fast-paced e-commerce setting, ensuring satisfactory outcomes in challenging scenarios. Demonstrated adaptability and problem-solving skills, effectively managing complex inquiries and maintaining high customer satisfaction levels.EDUCATIONDePaul UniversityBachelor of Arts, CommunicationsChicago, ILN/ACERTIFICATIONSCertified SAFe 6 Agilist 2024Certified Scrum Master (CSM) 2024Google Project Management: Professional Certificate 2022 SKILLSFacilitation Project Management Process Improvement Team Leadership Agile Frameworks VOLUNTEERDog Foster Volunteer, One Tail at a Time, Chicago, IL Feb 2022 - Present |
