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Customer Service Home Care Resume Hampto...
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Title Customer Service Home Care
Target Location US-GA-Hampton
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Open Job OpportunityHampton, GACurrently assisting Emerald Healthcare & Caring Companions as a PCA, PRN in Atlanta GA since January Street Address .Authorized to work in the US for any employerWork ExperienceCNA/CaregiverAzalea Estates of Fayetteville - Fayetteville, GANovember 2023 to PresentProviding the best the care to the residents with 12 hours care. Assisting them with their daily needs and activities, repositioning, assisting with breakfast, lunch and dinner & (feeders) assisting with showers, dressing and grooming. Making sure all their needs are met throughout the day. Assist residents to bed before shift ends.PCAThe Phoenix Center for Rehabilitation and Nursing - Marietta, GA November 2019 to April 20221. Assist residents with daily activities. Assist with showers, dressing, grooming and anything they may need help with. Meal preparation setup during breakfast, lunch and dinner times. Indoor and Outside event. Medication reminder. Get all residents up or to bed at night and ready for the next morning shift. Provide detail updates on any injuries or mishaps that may have occurred during my shifts. Provide a safe environment for all the residents with proper supervision, especially overnights. My main focus on night shifts is to reassure that all my residents are safely in bed and to check on them every two hours. Note down any changes or behavioral issues and accommodate their comfort abilities. (All memory care residents)Personal Care AssistantELITE HOME HEALTH - Marietta, GANovember 2018 to November 2019Assists patients by providing personal in home services, such as bathing, dressing, grooming and all personal hygiene. Helps patients care for themselves by teaching them the use of a cane or walker, special utensils to eat, special techniques and all equipment use such as hoyer lift, oxygen masks, Cpap machine. Helps family members care for the patient by teaching appropriate ways to lift, turn and re- position the patient. Records patient information by making entries in the patient journal and notifying the family of any changes or unusual conditions. Maintains a safe, secure, and healthy patient environment by following asepsis standards and procedures, maintaining security precautions, and following prescribed dietary requirements and nutrition standards.Protects the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements.Certified Medication Aide, CMAMarietta Living Center - Marietta, GAAugust 2018 to November 2018The primary purpose of this job is to provide geriatric residents with routine daily medication support services in accordance with our established resident care procedures, checking blood pressure and blood sugar testing, while providing supervision of other Caregivers/CNA's to ensure all duties are completed and all other assignments as may be directed by the Executive Director. Deli ClerkPUBLIX - Winter Park, FLDecember 2017 to March 2018Providing premier customer service, including greeting them and responding to questions. Maintaining. Publix's high standards for product freshness and sanitation. Dynamically selling product by providing customers with information needed to make product-related decisions. Selecting and packaging products ordered by customers. Filling, maintaining and rotating products and displays. Preparing special orders and party trays. Operating cash registers, meat and cheese slicers, oven, fryer, microwave, cutting tools, scale and other Deli equipment. Assisting in other duties, as assigned. Customer Service Associate/CashierROSS Dress For Less - Winter Park, FLJune 2017 to March 2018Welcoming customers with a friendly greeting and eye contact, ensures proper merchandise presentation, operating the cash register in accordance with policies and procedures, maintain a clean work area at all time and treat fellow associates with courtesy and respect. Responsibilities of the Cash Office, Front End, Cashiers, Fitting Room, Stock Room, Fine Jewelry and Customer Service. Private CaregiverComfort Keepers - Altamonte Springs, FLMarch 2017 to May 2017Helping family members care for their loved ones by teaching them the appropriate ways to lift, turn, and re-position the client; advising on nutrition, medication reminders, cleanliness and housekeeping. Records patient information by making entries in the patient journal; notifying the family of changing or unusual conditions.Customer Service LeadWINN-DIXIE - Jacksonville, FLDecember 2015 to June 2016Demonstrated consistent high levels of professionalism and courtesy with both customers and employees. Experienced in all aspects of sales accountabilities including price quotations, order entry, order status, scheduling, and shipping/logistical concerns. Handling responsibility with mail service, large amounts of calls, fax service and messenger service. Managing all cashiers, overrides, concerns with prices at the register and any other issues the cashiers/customer may have or need to be assisted with. Caregiver/ProviderCOMFORT KEEPER - Green Cove Springs, FLMarch 2014 to June 2016Help and talk with clients; give companionship while participating in their daily activities. Provide transfers assistance by moving clients in and out of bed, bath, wheelchairs or cars. Perform personal care; hygiene, ambulation, preparing meals and snacks. Assists with feeding if needed, dressing and toileting. Change bed linens, keeping all common areas clean. Implement and support clients care plan and safety. EducationDiploma in Health & FitnessHarding High School - Bridgeport, CTAA in Early Childhood EducationUniversity of Bridgeport - Bridgeport, CTSkills Customer Service Home Health Med Tech Caregiver Childcare Safety Cleaning Basic First Aid/CPR AED Home Care Meal Preparation Medication Administration Order Entry Patient Care Senior Care Teaching Vital Signs Laundry Alzheimer's Care Memory Care Dementia Care Hoyer Lift Infection Control Training Microsoft Word Personal Assistant Experience English Proxy COVID-19 testing (2 years) Cash register Driving Sales Customer service Cash handling Order entry Vital signs Personal assistant experience Childcare Teaching Caregiving Front desk Windows Acute care Hospital experience Communication skillsCertifications and LicensesCPR, First Aid & AEDAugust 2022 to August 2024Basic Life Support (BLS)January 2023 to PresentDriver's LicenseMarch 1984 to March 2027AED CertificationJanuary 2021 to PresentBLS CertificationJanuary 2021 to PresentCPR CertificationAugust 2022 to August 2024First Aid CertificationAugust 2022 to August 2034Certified Home Health AideRBT Certification

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