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Candidate Information
Title Production Associate Customer Service
Target Location US-TX-Austin
Email Available with paid plan
Phone Available with paid plan
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HJESSEHERNANDEZPHONE NUMBER AVAILABLEEMAIL AVAILABLEAustin, TX Street Address
SUMMARYHello, Im Jesse and I'd like to say I'm pretty outgoing, work fairly well with everyone and I work fast & efficiently. I would also like add that I'm responsible, mature and thrive in fast-paced environments. In-depth knowledge of all aspects of store operations, fast food, retail, and now a production associate. I also always try to identify and capitalize on improvement opportunities that betters myself as a person and possibly the company. SKILLSSales experienceStockingRetail salesDetail-orientedCustomer service-orientedOpening and closing proceduresStrong work ethicPeople-orientedActive listening skillsStaff training and developmentCleanlinessKitchen equipment operation andmaintenanceFood plating and presentationOrganizationTeam buildingSafe food handlingProject organizationCommunicationsWorkflow planningOperational improvementEXPERIENCERetail ManagerTemple, TXBealls Outlet/ Jul 2022 to CurrentTrained and developed new employees to make their transition into the team as smooth as possibleKept the store clean, well-stocked, and well-organized by streamlining daily operations and introducing new proceduresDeveloped a visual store strategy based on market trends Established daily operating procedures to ensure that the store is clean, well-stocked, and well-organizedProvided exceptional customer service, resulting in a [Number]% increase in customer loyaltyChecked the quality of the merchandise and set up a proper display area on the floor. Production AssociateAustin, TXTesla/ Oct 2023 to Apr 2024Completed product assembly according to standardized procedures. Used hand and power tools to perform operational and routine tasks. Diligently maintained safety and quality standards. Organized project components according to workflow. Facilitated project production by coordinating workflow, tracking production status and reporting and coordinating schedules.Identified opportunities for improvement and implemented changes to increase productivity levels.Inspected finished products for defects before sending the units down the line. Collaborated with team members to identify and resolve production issues in a timely manner.Communicated with other departments to coordinate activities related to product delivery.Organized workstations for maximum efficiency, reducing downtime between tasks. Operated automated machines used in the assembly line according to established procedures.SupervisorTemple, TXFreddy's Frozen Custard & Steakburgers/ Feb 2021 to Mar 2023 Employees are coached and counseled to ensure that each work process is carried out in accordance with company policiesMaintained a high level of morale and teamwork on the production floor through frequent communication with [Number] employeesWas in charge of maintaining and enforcing cleanliness and organization standards Management-employee communication that is effective Demonstrated superior problem-solving and customer service abilities Created and implemented standards and procedures to ensure food quality safety Facilitated team lead, specialist, and associate coaching Set and enforced clear objectives to keep all employees on the same page and working togetherIdentified and adapted management methods based on the unique work styles of individual employeesTrain employees to work on production lines and ensure that each employee is properly placed to ensure that efficient work processes are followed. EDUCATION AND TRAININGHigh SchoolTemple High School Jan 2021Temple, TXSome college (No degree)Architectural EngineeringTemple, TXCERTIFICATIONSServSafe

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