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Click here or scroll down to respond to this candidateCandidate's Name
Clients Service Specialist:Jacksonville, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE#readytoworkAuthorized to work in the US for any employerWork ExperienceCustomer Relations / AdministrationCIRCLE OF LOVE HOMECARE - Jacksonville, FLAugust 2015 to November 2019Coordinated client services and handled on call after hours call for any issues or scheduling requests called in. Gathered client information and provided weekly reports of data scheduled orientation and traing skills coursesCSRFAITH TEMPLE - Jacksonville, FLJanuary 2006 to September 2015Administrative clerical support data entry customer relations follow up creating member profiles and managing department developments supervised and gave oversight to departmental organization and structureCustomer Service SupervisorWASHINGTON MUTUAL - Jacksonville, FLDecember 2006 to November 2008Supervised 60 customer relation clerical support personnel. managed inbound call center staff. Monitored and coached personnel on difficult calls. completed data entry profiles as call was being conductedClient Service ManagerTLC, TENDER LOVING CARE - Jacksonville, FLJune 1999 to September 2006Homehealthcare Administration, Client Scheduling and coordinating appointments and nursing services. Supervised Field staff and licensed personnel Facilitated: Orientation, training and in-services Validated employee files for completed required documents EducationSome College, Apprenticeship in Business Administration Broward community College - Fort Lauderdale, FLFebruary 1991 to August 1993High school diplomaSkills Account Management Customer Relationship Management Clerical Experience Employee Orientation Management Human Resources Supervising Experience Relationship Management Strategic Planning Office Management Business Development CRM Software Recruiting Project Management |
