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Click here or scroll down to respond to this candidate30-18 42st, Astoria, USA, 11103EMAIL AVAILABLEPHONE NUMBER AVAILABLECandidate's Name
PROFESSIONAL SUMMARYSales Representative at Warp and Weft, adept in market analysis and client relationship management, with a proven track record of exceeding sales targets through strategic product research and innovative sales tactics. Previously, as a Brand Ambassador and Project Manager at Costikyan, I enhanced brand visibility and client satisfaction by spearheading marketing campaigns and managing high-stakes projects. Bringing over 7 years of experience, leveraging skills in using Microsoft Office Suite, financial report writing, and budgeting to optimize operational efficiency and boost sales outcomes.EMPLOYMENT HISTORYDEC 2023 - PRESENTSales Representative, Warp and Weft, Manhattan NY Conducted in-depth product research for projects. Sourced new products from global mills. Prepared comprehensive reports and proposals for executive presentations. Performed cold calling to generate leads. Exceeded sales targets by nurturing client relationships and optimizing product matches. Enhanced client presentations with precise, tailored proposals and product demonstrations. Partnered with designers to value-engineer solutions, aligning with client budget constraints. Energized sales strategy by proactively attending industry events, expanding client base. Analyze market trends to align sales strategies, enhancing market penetration. Streamline client acquisition process, boosting efficiency and sales volume. Develop unique sales tactics tailored to emerging market demands. JUN 2021 - OCT 2023Brand Ambassador, Costikyan, Long Island City NY Elevated brand image through strategic showroom visits and client interactions. Generated innovative marketing strategies for cleaning products and installation services. Maintained a proactive approach to client feedback for service improvement. Boosted brand visibility by spearheading innovative social media campaigns. Fostered team participation in key industry events, expanding business reach. Managed brand reputation by meticulously overseeing website and social media updates. Championed a community outreach initiative that boosted brand awareness. Streamlined client communication, enhancing satisfaction and retention. Coordinated with sales to integrate feedback into marketing campaigns. OCT 2021 - OCT 2023Project Manager, Costikyan, Long Island City, NY Spearheaded project completions, staying under budget while enhancing client satisfaction. Developing a start to finish plan of action to exceed clients' vision. Serving as the primary point of contact for all clientele. Defining scope of work needed to complete the project and understanding different mechanical skill sets so I can properly assign installations to the correct crew. Pioneered innovative client engagement strategies, boosting project intake. Ensured all parties involved sent the necessary paperwork for a flawless final product. Crafted comprehensive action plans to surpass client expectations. Oversaw the development of the project by communicating with client's and mechanic's directly to resolve any on-site issues. Coordinating with colleagues from different locations to ensure all project requirements are met by transferring materials needed before the deadline. Guided team through complex problem-solving, elevating project efficiency and cohesion. Mentored 2 junior PMs, improving team skills and project outcomes. Generating sales by building new client relationships and maintaining existing ones. Collecting mechanics & helper payroll data by verifying employees work hours. Calculating pay, issuing deductions, solving discrepancies, updating records, and maintaining payroll operations confidentiality. Quoting all projects that came in. Managed budgets up to $800,000, cutting costs by 15% without compromising quality. Fostered strong vendor relationships to streamline material acquisition and meet tight deadlines. OCT 2020 - OCT 2021Executive Assistant, Costikyan, Long Island City, NY Implemented digital tools for calendar management, boosting efficiency Answering phone calls and taking messages. Facilitated seamless communication, ensuring team alignment. Organizing and scheduling meetings. Managing the calendar. Compiling expense reports. Making sure invoices/memos were sent and filled in by the due date. Ordering supplies for warehouses and clients. Screening visitors. Booking meeting rooms and ordering lunches/dinner for meetings. Sending out mail and answering email requests promptly. Optimized supply ordering, cutting costs and preventing excess. Streamlined office operations, enhancing workflow efficiency and productivity. Maintained meticulous records, ensuring accuracy and compliance in document management. Provided robust support to senior executives, enabling focus on strategic initiatives. APR 2018 - OCT 2020Property Manager, Franconia Village, New York, NY Designing and implementing business plans and strategies to promote the attainment of goals. Organized and coordinated operations in ways that ensure maximum productivity. Preparing reports by collecting, analyzing internal and external data, and summarizing collective data on a weekly basis. Contracts with tenants by negotiating leases and collecting security deposits. Investigating and resolving tenant complaints, completing repairs, planning renovations, contracting with superintendent and snow removal services. Supervising the work of employees and providing counsel to improve efficiency and effectiveness. Ensure tenants and staff to comply with the legal rules and guidelines. Daily inspection of Boiler Room/Roof/Hallways/Garage/Garden. Attracting new tenants through property viewings, advertising and encouraging referrals. Boosted tenant retention by 30% through strategic lease negotiations and prompt issue resolution. Enhanced operational productivity by streamlining property inspection processes. Mentored 5 staff members, enhancing team capabilities and service excellence. Reimagined space utilization, increasing property revenue potential by optimizing layout. Maintained 100% compliance with safety regulations during routine property inspections. Performed meticulous daily property inspections to uphold safety and quality standards. MAY 2017 - NOV 2018Assistant General Manager/Executive Assistant, Oscar Wilde, New York, NY Directed and delegated tasks to team members to ensure that guests have a high-quality dining experience. Routinely supported other areas of the restaurant such as taking food and beverage orders as well as answering telephones. Offering appropriate reservation options based on expected attendees on coordinating events. Hourly check in with the kitchen and floor staff to ensure operations were running smoothly. Setting up events with personalized menus and decorations for a high satisfactory rate. Filed all new employee hire kits in the office, as well as in Paycor. Handled any questions and resolved complaints guests had about the restaurant. Maintained first-rate customer satisfaction. Organized and completed store opening and closing procedures. Boosted event satisfaction by customizing setups, menus, and decor. Managed accurate, timely payroll processing with Paycor, enhancing efficiency. Enhanced team performance through dedicated recruitment and training. Revamped customer service protocols, consistently achieving top satisfaction ratings. Ensured accurate record-keeping of employee data, improving HR processes. Redesigned customer service strategies, leading to top industry ratings. EDUCATIONSEP 2019 - JUNE 2021Bachelor's degree in Applied Social Science, Queens College, Queens, NY SEP 2016 - AUG 2019Associate degree in Applied Science, Borough Of Manhattan Community College, New York, NY SKILLS LANGUAGESAccount Management Budgeting BosnianPowerpoint Restaurant POS SerbianOutlook Paycor AlbanianFinancial Report Writing AccountingPayroll Administrative Experience Sales Adobe Acrobat |
