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Front Office Assistant Resume Orlando, F...
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Title Front Office Assistant
Target Location US-FL-Orlando
Email Available with paid plan
Phone Available with paid plan
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13500 Glasser Avenue, Orlando, FL 32826  PHONE NUMBER AVAILABLE  EMAIL AVAILABLECandidate's Name
ObjectiveI would describe my ideal profession as a career that will meet my qualifications and abilities. A career where growth is an opportunity as well as a stepping stone. A successful company and a positive work environment where everyone strives for the best and encourages good work ethics.Experience08/2019-06/2020Orlando Health Corporate Patient Access (Auth Team) Obtain authorizations for Diagnostic Testing Dealt with all types of insurances including commercial & medicaid Had to meet monthly goals & expectations Dealt with Doctors offices, referral coordinator as well as patients03/2018-08/2019Orlando Health Surgical Group Orlando, FLFront office assistant, Sr Checkout / Check in (when needed) collect copays, print charts, request referrals/ authorizations for patients from the PCP when needed Coordinate appointments / testing (MRIs, X-ray, Mammograms, Ultrasounds, blood work, office excisions) for General surgery & Breast care patients Send and document cardiac & medical clearances for patients being recommended for surgery Request authorizations (if request is denied at that point i will try to set up a peer to peer with the provider) In charge of calling patients every 6 to 12 months to make sure they follow through with their plan of treatment (ex: patients who have cancer or used to have cancer and need to be monitored)01/2017- 03/2018 FHMG Lake Mary Pediatrics Lake Mary, FLMedical Receptionist Scheduling patients / dealing with multi system phone lines Billing such as patient payments and copays Well versed with Athena (New Athena) Front desk / checkout Well versed in paper charts as well as EMR / HER Insurance verifications and authorizations03/2015- 3/2016 Kissimmee Medical and Wellness Kissimmee, FLCenterMA/RCA I was considered a floater and moved around the entire office. I gained experience in handling front desk / front office area, Hooked patients on the EMS machine and taught basic rehab (stretching techniques and therapy). I dealt with patients medical records such as making charts, organized paperwork, faxes, and new patients information. I completed all necessary procedures and protocols required to schedule patients for additional tests that the provider ordered such as MRIs. Verified insurance benefits Type 40+ a minute Used Word and Excel oftenI believe this position helped me sharpen my skills not only as an independent worker but also a great team player.4/2016 - 10/2016 Path Medical Holding INC. Orlando, FLRCA/RUNNER Controlled the flow of the office and assisted patients with one on one therapy. Dealt with different modalities such as EMS, Mechanical Traction, Therapeutic Exercise, Neuromuscular re-education, PNF and a variety of assisted stretches. Assisted with front office flow when needed which included answering phones and scheduling appointments Vitals signs and patient prepFlorida Cardiology Orlando, FLMA/Extern Triage patients for exams and evaluations Gathering necessary patient information and updates such as demographics Patient vitals Obtaining patient test results for providers Front office duties such as verifying insurances Utilized EHR and EMR02/2012-07/2013 Everest University Orlando, FLWork Study / Records department I dealt with student charts, records and sending out transcripts I answered phones and recorded voicemails Worked within EMR / HEREducation and Certifications03/2014-03/2015 Everest University Orlando, FL Customer Service awarded granted by Workforce of Central Florida HIV/OSHA education course completion certificate Perfect attendance award / presidents list 4.0 GPAReferences will be furnished upon Request

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