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Street Address NW 84 AveApt Street Address
Doral, FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:To obtain a responsible and challenging position with a company where my education and work experience would have valuable application in the growth and achievement of company goals.Experience:Paramount Residential Mortgage GroupLoan officer assistant12/2020 August 2022High communication with clientsData entryKeeping current with mortgage trends and lawsMarketing to attract potential clientsMailingsSpreadsheetsMiami Dade Online AcademyAdmissions Specialist Head of Admissions01/2016 09/2018Enrollment supportFilingExcel SpreadsheetsAnswering phoneData EntryK12Remote Support Specialist08/2014 01/2016Enrollment SupportTechnical supportData EntrySpreadsheet ExcelSt. Michaels The Archangel Catholic SchoolSubstitute Teacher / Assistant09/2013 06/2014Substituted when neededWriting Teacher from 1st 3rd gradeOrganized the libraryEducate Online - Remote EmployeeRemote Support Representative08/2010 06/2011ReceptionistData entryGiving clients orientation on the programSouth Florida Workforce - Miami, FLProgram Assistant05/2006 04/2007(lay-off)ReceptionistFilingData EntryGiving clients orientation on the programHelping clients build their own resumes / look for workIntake of clientsOperate and maintain office machinesFaxing and MailingsMiami-Dade County Elections Department - Miami, FLElections Support Specialist (Temporary position) 08/2004-11/2004Answering phonesGeneral office and clerical dutiesData entryGreeting customers4-6 line phoneDirecting calls to destinationEagle National Bank - Miami, FLReceptionist10/2002-02/2003Answering phonesGeneral office and clerical dutiesTaking down messagesDirecting calls to destinationData entryGreeting customersOperate and maintain various office machinesMailings (using excel)Filing6 line phonefollowed a log in / out systemCutaway Films - Miami, FlAdministrative Assistant09/1999-03/2002Dealing with the public / customer service dutiesProblem solving as neededAnswering phones / directing calls to destinationsTaking down messagesKeeping general office duties / clerical dutiesUpdating files and data entryMailings (using excel spreadsheets)Scheduling and re-scheduling appointmentsFollow-ups as required for the companyTyped invoices, letters, and memosSorted/distributed mailOrdered suppliesHandle customer complaintsMaintained employee filesSome accounting duties / accounts payable and receivableAssisting staff and administration as necessaryTroubleshooting as neededTonys Auto Tech - Miami, FlCustomer Service05/1998-09/1998Dealing with the public / customer service dutiesProblem solving as neededAssisting customer in their purchasing needsPromoting the store merchandisePricing merchandise / organizing departmentsKeeping garage clean and in orderTroubleshooting responsibilitiesMaintaining inventory control duties / quality controlEducation:2005-Present Miami Dade College - Miami, FL1/2 year leftAiming to get my AA in Psychology and teaching1995-1999 St. Brendan High School - Miami, FLHigh School DiplomaOther Information:Speak, write, and read both English and SpanishCustomer service, sales and administrative/clerical experience.Proficient in Microsoft word, Excel, Windows 95/98/2000/Xp, Mac, Internet Usage, PowerPoint, Outlook, WordPerfect and Data Entry.Able to type 50+ wpmPersonable, friendly, and loyal team player who is able to relate well to clients and staff.Detail oriented and self-motivated.References: Available upon request |