Candidate Information Title Customer Service, Server, Bartender, Criminal Justice field Target Location US-FL-Orlando Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Courtney Ammann529 Alafaya Woods Blvd Apt G Oviedo, FL 32765 PHONE NUMBER AVAILABLE EMAIL AVAILABLE PROFESSIONAL SUMMARYWith 8+ years of proven excellence in high-volume customer service, I consistently bring a sense of urgency, enhanced problem-solving skills and attention to detail to the workplace. From my experience in hospitality, I have developed strong abilities to work well with others, provide exceptional customer service, and prioritize the needs of others. As a restaurant server, my ability to work well under pressure along with my dedication and passion for serving others has enabled me to create strong working relationships and develop resilience in this industry. QUALIFICATIONSHerzing University Winter Park, FLBachelor of Science Degree, Criminal Justice 05/2017 - 08/2021 GPA 3.84; Summa Cum Laude; National Honors Society; Presidents List (4.0) Summer 2019-Present; Deans List(3.5+) Spring 2018SKILLS Define and compare different types of crime and understand the appropriate methods of punishment for each Describe the history of criminology, identify and distinguish the various criminology theories Recognize the various law types (criminal, civil, public and private) Examines Constitutional law and policing styles, understands function of the U.S. criminal justice system Strong written, organizational, and communication skills pertaining to the legal profession Utilizes comprehensive coaching methods to train new hires and resolve conflicts Organized and disciplined, efficient in completing multiple tasks in a timely manner Proficient in Microsoft Office programs and internet research EMPLOYMENTServer Coach Millers Ale House Oviedo, FL 02/2021 - 10/2023 Maintained SERV Safe Certifications for Food Handling and Alcohol (Safe Staff) Responsible for taking customer orders and ensuring customer satisfaction Recommending daily specials and discounts to successfully up-sell limited-time food products Successfully solved customer conflict and problems when mistakes were made with orders and payments Processing payments and handling cash and credit transactions Server Millers Ale House Chattanooga, TN 10/2020 - 01/2021 Maintained TN ABC Server Permit #123345 (Alcohol Beverage Commission) Greeted and welcomed customers and seated restaurant patrons Successfully obtained a state liquor license to legally serve alcoholic beverages Implemented customer surveys to provide feedback on service quality Built and maintained customer relationships Responsible for taking orders and communicating with kitchen and other restaurant staff Cashier Harbor Freight Tools Casselberry, FL 04/2014 - 04/2016 Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies Restocked, arranged and organized merchandise in front lanes to drive product sales Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbersVOLUNTEERCity Church Food Pantry Food Assistance Sanford, FL 06/2011 - Present Prepared food bags and maintained orderliness of the food bank area; Served prepared food in the kitchen; Provided participants with meals and social interaction; Assisted with bringing packaged food and groceries to cars as required