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SUMMARYUS Citizen having around eight years of IT experience as a Software Quality Assurance (QA) and an Automation Engineer in Software Development Life Cycle: Analysis, Design, Development, Testing, and Implementation of projects for various domain like as Healthcare, Airline, Telecom, and Financial.Accomplished, result-oriented application tester with experience in all aspects of Software Testing Life Cycle (STLC) process to achieve projects success.Delivered quality projects within project deadline without compromising any aspects of quality assurance.Ensured success of projects automation for web-based application, mobile application, enterprise software, web services, and database.Drove flexible but robust frameworks into project practices.Created successful test plan for fine tuning of application.Analyzed requirements documents. Created impactful test strategy for quality assurance.Wrote standard test scripts according to best practices.Performed test execution in different platform. Directed defect management lifecycle.Experience in all aspects of testing activities from business requirement document analysis to test cycle closure for regular and behavior driven development testing.Expertise in creating Test Strategy, Test Plan, Test Reports, Test Cases and Test ScriptsArchitect, Design and Develop Automation Framework from Scratch using Selenium WebDriverUsed Cucumber for browser-based testing with scenarios and situations. Implemented BDD/ATDD framework using Cucumber Gherkins.Experience in Data Driven and Keyword Driven Automation framework with UFT and Selenium WebDriver.Developed and Optimized automation scripts for Regression test suits with various sets of dataIntegrated Automation scripts (Selenium WebDriver API) on Continuous Integration tools Jenkins for nightly batch run of the Script.Involved in the Design and implemented different automation frameworks such as Keyword Driven framework, Data Driven framework and Hybrid framework for various projects.Proficient in writing Selenium Web Driver automation scripts in Java using Maven, Cucumber, and TestNG Automation Testing for Web Applications.Organized, attention to detail, self-motivation, personable, multi-focused and ability to meet project milestones and deliverable dates.TECHNICAL ENVIRONMENTTesting Tools: Selenium WebDriver, Appium, TestNG, Maven, Jenkins, Cucumber Framework, Salesforce, JIRA, HP Quality Center/ALM and QTP/UFT, RALLYWeb Browsers and OS: Google Chrome, Edge, Firefox, Safari, MS DOS, Windows, UNIX, Linux and IBM Mainframe 3270Programming Languages: Java, SQL, C, and Unix Shell ScriptingWeb Programming Languages: HTML, CSS, and JavaScriptDatabase: MS SQL Server, Oracle, IBM DB2, MS Access, MySQL.Data Compare Tool: Beyond Compare, AltovaXML SpyWeb Servers: Weblogic, Apache TomcatTools and Utilities: MS Office, MS Excel, MS PowerPoint, MS Visio, Outlook, TOAD, SQL Analyzer, Oracle SQL Developer, MS SQL Server Management Studio, GIT, Jenkins, AWS, Azure, Salesforce, SFDC, SFCE.EDUCATION/TRAINING/CERTIFICATIONMaster of Commerce in Management, Dhaka, BangladeshMajor: Business ManagementWORK EXPERIENCEJan 2022  Jan 2024Verizon WirelessSr QA EngineerVerizon wireless USA is the biggest telecom operator with largest customer base that is global telecom service innovators. Its Web portal, Mobile Apps and POS applications provides all sorts of sales and service-related features. I had the opportunity to work on every aspect of STLC phases with front and backend operations.Responsibilities:Contribute to the initial 5g home project design phase, providing input on test plans, estimates, and test strategies, working closely with Application Development, BA and integration with Verizon UAT teams.Preparing master test plan for important projects that involve Verizon front-end as well as back-end applications and conceiving of the testing strategy and approach.Working closely with engineers, business analysts and product owners and other team members of Verizon to determine appropriate acceptance criteria for all changes (new features as well as updates)Engage in technical requirements and design discussions, and leading test plan reviews for testing Verizon applications.Automated multiple projects of Verizon wireless for POS and dotcom applications such as 5G internet, TMP, upgrade, AAL, Accessories etc on different platforms.Actively participate in all the go-no go calls after accessing and sharing the pending issue of the projects with the supporting stakeholders.Manage the creation of all project level test plans, detailed test plan, or phase level plans and upload the test plans to QtestInterpret and analyze detailed design documents outlining gaps and/or issues, assuring coverage of business requirements.Environment:Jira, QTest, MongoDB, MySQL, Java, Selenium WebDriver, Cucumber, MySQL, React, SOAP API,Postman.Aug 2018  Dec 2020Verizon WirelessQA Automation EngineerVerizon wireless USA is the biggest telecom operator with largest customer base that is global telecom service innovators. Its Web portal, Mobile Apps and POS applications provides all sorts of sales and service-related features. I had the opportunity to work on every aspect of STLC phases with front and backend operations.Responsibilities:Preparing test plan for important projects that involve Verizon applications and Salesforce, conceiving of the testing strategy and approach.Collaborate closely with engineers, business analysts and product owners and other team members of Salesforce and Verizon to determine appropriate acceptance criteria for all changes (new features as well as updates)Contribute to the initial project design phase of a project(s), providing input on test plans, estimates, and test strategies for a project(s), working closely with Application Development, BA and integration with Salesforce and Verizon UAT teams.Participate in technical requirements, design discussions, and leading test plan reviews for Verizon and salesforce applications testingSignoff on test case for aligned projects.Manage the creation of all project level test plans, detailed test plan, or phase level plans and upload the test plans to QtestInterpret and analyze detailed design documents outlining gaps and/or issues, assuring coverage of business requirementsAutomated multiple projects of verizon wireless for POS and dotcom applications such as 5G internet, TMP, upgrade, AAL, Accessories etc on different platforms.Performing bulk test data upload with salesforce and other applications, validating with developerforce for database and restApi operations.Develop test plans for small to medium projects for system and integration testingTest and support Change Controls during production Implementation and troubleshoot any issues that come up during the production ImplementationSupport medium to large complex Test projects under minimal direction of senior staff and managementManage test reporting, defect resolution, results analysis and metrics.Evaluates options for meeting user needs, and ensures that system requirements are identified, prioritized and incorporated in an effective and efficient manner.Participate in the promotion of best practices within the organization in collaboration with other analysts and other IT personnel.Environment:Java, Selenium WebDriver, Cucumber, MySQL, Oracle, MongoDB, React, .NET Micro services API, SOAP API,Sep 2016  Aug 2018Cummins/BlueSurge TechnologiesSDETThe Web Portal provides online asset tracking, event-driven analytics, subscription management, customer/asset/device management, dashboard and rule engine to help various customers to track the assets, do predictive and prevention measure.Responsibilities:Worked closely with BA to analyze the business requirements, business logic and process flow.Created Test cases from business use cases, Test data and Selenium scripts for UI testing.Executed automation scripts on different browsers/environments & reported defects/results to the development team.Developed Selenium & JAVA automation code and maintain using version control in Visual Studio Services.Created and managed Selenium Grid, JUnit test scripts to run automated test cases in parallel on 3 environments.Managed the Selenium Cucumber & JAVA automation code and resources and keep in sync with the improvements and new features.Simulated performance behavior of the service by creating Virt (Virtual Services) without hitting the actual API (when the APIs are not ready for scrum testing).Extensive hands on experience in developing and maintaining automated projects by debugging every test case to make sure the execution flow and values are as expected as part of Web Services/API testing (SOAP and REST) via Ready!API (SoapUI NG)..Unit tested all the new and existing automated Test Cases (Smoke and Regression).Hands on experience testing both SOAP and REST (with JSON) services with GET, PUT, POST and DEL by providing input in Excel and Endpoints in properties file for each environment in Request and validating appropriate Response. Performed Database validation within DataSource and DataSourceLoop in automation TestCase.Converted Manual Integration tests into automated tests.Performing Version management for the automated scripts.Created Automation framework using function library.Spearheading the Testing effort with other testers by performing requirement analysis for both manual and automated testing.Maintained a Configuration Management (CM) environment as per CM plan.Worked closely with BA and development team to analyze and debug code for defects resolutionWorked on Agile Scrum MethodologyDeveloped Test cases from business use cases, Test data and test scripts for testing the ETL process and the Bigdata.Performed Spark testing with extensive use of HADOOP Queries, Mongo DB and UNIX commands.Utilized Swagger Documentation to create test data and perform backend validation of .NET Web APIs.Writing test cases for Cucumber automation (Groovy, Java).Execution Test suits in JENKINS using JAVA and Groovy and MAEVEN.Environment:IoT, .NET Micro services API, SOAP API, Java, Selenium WebDriver, Cucumber, Apache Spark, Cassandra, MySQL, Visual Studio Services., Hadoop, MongoDBJul 2015  Aug 2016Planet PaymentSR. QA Automation EngineerPlanet Payment deliver secure payment processing services to leading banks and other payment services providers, across worldwide. PlanetPayment offers banks and processors an industry-leading, secure and scalable processing platform that helps them increase margins on their portfolio and offer enhanced services to their merchants. MAS(Merchant Accounting System) is an integrated web application where all the participants like Merchant, Acquirer, Agent, Gateway, VAR and other participants can log in and complete their task and generates reports as well within a secure terminal.Responsibilities:Worked closely with BA to analyze the business requirements, business logic and process flow.Created Test Plans and Test Cases corresponding to business rules and requirements.Manually performed System Testing, UAT, Functional and Regression Testing.Maintained and executed Test Cases and Test Scripts using Quality Center.Saved 50% time and cost of testing by automation using Selenium WebDriverr, Cucumber.Maintained the Selenium & JAVA automation code and resources in source controls like CVS, SVN over the time for improvements and new features.Demonstrated the advantages of using Selenium with Cucumber for automated testing.Configured Maven for JAVA automation projects and developed Maven project object model (POM)Extensively automated regression and functional test suites by developing over 200 test cases, 2 test suites using Selenium WebDriver, JAVA, Junit.Extensively used Selenium WebDriver API (XPath and CSS locators) to test the web application.Configured Selenium WebDriver, TestNG, Maven tool, Cucumber, and BDD Framework and created Selenium automation scripts in java using TestNG.Performed Data-Driven testing by developing Java based library to read test data from Excel & Properties files.Involved in performance testing using Load Runner.Conducted back end testing for data validation using SQL Queries.Worked closely with the Testers during the Software Testing Life Cycle (STLC) to ensure fullest coverage of the assigned test cases.Environment:Selenium WebDriver (Java), Cucumber, JUNIT, MySql Server, Visual Studio Services, Agile Scrum, Amazon Web Service (AWS), Php, JavaApril 2014  May 2015Emblem Health, New York, NYSR. QA AnalystThe Web Portal provides an online catalog of categories, products along with the price details. The Portal shows cases the top and hot brands against multiple stores, sell products of multiple stores in a single location, manage orders and track the orders.Responsibilities:Implemented automation test using Selenium Web Driver, JAVA, Selenium Grid, TestNg and Maven.Experienced writing test case using User Story and rally.Extensively automated regression and functional test suites by developing using Selenium Web Driver, JAVA, TestNG.Implemented Page Objects framework, Hybrid framework and 35 Page classes from scratch to represent web pages.Developed Keyword Driven and Data Driven frameworks to retrieve test actions, test data from Excel files and SQL Databases.Exported Test case Scripts (Java-Selenium RC) in Eclipse IDE and modified the selenium scripts and executed.Used Maven, Selenium Grid to execute Selenium automation suites on different platforms, browser combinations in parallel.Participated in walkthrough and Periodic Meetings with Clients, Business and Development team leads to coordinate, resolve and schedule testing efforts.Used QC/ALM in documenting requirements, test cases, RTM and defects.Exclusively involved in developing regression test scripts, creating output values and performing the data driven Test for all the stores using Quick Test Professional/UFT.Enhanced the scripts by Reusable Actions, Checkpoints, Synchronization points, parameterization, and modular test in QTP.Involved in performance testing using Load Runner.Conducted back-end testing for data validation using SQL Queries.Worked closely with the Testers during the Software Testing Life Cycle (STLC) to ensure fullest coverage of the assigned test cases.Environment:Selenium WebDriver (Java), QTP/UFT, Jenkins Continuous Integration, Agile Scrum, Windows 7 Professional

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