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Click here or scroll down to respond to this candidateCandidate's Name
SUMMARY OF QUALIFICATIONSOffering diverse experience in various fields of employmentDedicated to providing quality customer serviceAbility to listen, communicate effectively, and quickly establish rapportCompliance with HIPAA rules, medical laws/ethics, and human subjects research protectionCommitted to maintaining confidentialityEffective team contributor and dedicated to contributing to a positive work environmentComputer skills: Microsoft Word, Excel, Access, Power Point, In-House Software, Internet, E-Mail, REDCapEXPERIENCE:Witness Cares, LLC (December 2023 Present)Specialized Study RecruiterWorking with study facilitators at Roswell Park to contact diverse research participants in a breast cancer studyContact participants to introduce study and answer high level questions regarding study participation, patient privacy, study consent, and study visit scheduling and follow-up as necessaryPerform data entry into tracking system, ensuring data accuracyAttend study meetings, contributing to study design and providing feedbackAppleOne Employment Agency (May 2022 - Temporary Position as needed)ReceptionistAnswered phones, helped teachers with inquiries and assisted with small projects as needed.Received Mail and packages and distributed to employeesQuadrant Pharmacuticals (Jan 2022 - April 2022)Patient AdvocateCovid TestingData EntryCrowley Webb, Buffalo New York (2018-2020)Administrative AssistantFiling, Inventory, Setting up appointments, Data Entry, Accounts ReceivableGreenwich Associates, Cheektowaga, New York (2016)Customer Service Representative-Call CenterEffectively performed customer serviceMercantile Solutions, Williamsville, New York (2014-10/2015)Customer Service Representative-Call CenterEffectively performed collections and customer serviceRoswell Park Cancer Institute, Buffalo, New York (2006-2013)Outreach Coordinator-Witness Project/Recruiter/Case Management/Motivational Speaker-FacilitatorScheduled intake appointmentsRecruited individuals for preventative health screeningsAttended community events and health fairs, motivational speaker for various eventsProvided encouragement and information to cancer survivors and patientsEducated men and women on breast and cervical cancer issuesSarahs Smile, Buffalo, New York (2003-Present)Founder/Operator/Human Services/Mentor/Teacher/Motivational Speaker-FacilitatorAccountable for all day to day operationsProvide mentoring, teach adult literacy, assist individuals with any necessary needs including housing, employment, educationDevelop and facilitate motivational workshopsOTHER RELEVANT EXPERIENCECCI, Supervisor/Recruiter/Trainer/Scheduler/Collection Representative/General Office/ReceptionM & T Bank, Customer Service Representative/General OfficeClient Logic, Customer Service RepresentativeBack To Basics, MentorSheraton East, HousekeepingTaco Bell, Dining Room HostessEDUCATIONSawyer School of Business, AS in Business AdministrationCanisius College, Certificate-Money Management/Certificate-Business Strategy |
