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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Carrington PlaceCumming, GA Street Address
Cell PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLE Linkedin Profile: https://LINKEDIN LINK AVAILABLE PROFESSIONAL SUMMARYSeeking a Software Quality Assurance Analyst Position. Over 20 years experience in software testing in client/server and web based environments in all phases of the testing life cycle. 9 years experience in a Lead QA / Lead UAT Analyst position. Experienced in review of Business Use Cases, performing business requirements analysis, preparation/execution of Test Strategies, Test Plans, Test Scripts, Test scenarios. Expertise in performing different kinds of testing like Blackbox, Unit, Functional, GUI, XML, Database and Regression Testing, Web Services Testing using SOAP UI, REST / POSTMAN Client. Experience in Testing Mobile applications using Sauce Labs and actual smart phones. Experience in HP ALM, HP UFT, HP QTP Pro, WebTrax, TestRail, Rational Clear Quest, JAZZ and JIRA. Functional and Regression Testing of the APIs Using SOAP UI, JSON RESTful Services & Postman. Experience in Automating test cases using Selenium Web Driver with Eclipse and Maven and HP QTP Pro. Ability to execute test cases and automated test scripts in different test environments like QA, UAT, ETE and Systems Integration. Record results and test matrix and ensure quality of products. Proficient in UNIX based testing and in UNIX commands and scripts. M2M testing and Multi Browser Testing Chrome, IE 8, 9, 10 and 11, Firefox, Safari. Interaction with Business Users, Development team, application support team as and when required in updating QA test environment, analyzing defects and follow up testing. Strong domain knowledge in Telecom, Wireless Telecom, Mobile Apps, Financial and Retail domains. Expertise in OOPS, RDBMS, SQL Queries - PL/SQL, T-SQL, iSQL, SOAP UI, POSTMAN Client. Experience in testing JAVA, J2EE, VB.net, C & C++, PHP. Angular & Mobile applications. Excellent Planning, Analytical, Problem Solving, Communication and Interpersonal skills. Experienced in Continuous Integration, AGILE and SCRUM methodology, On Shore / Off Shore Models. TECHNICAL EXPERIENCESkills: Test Planning, Systems Integration Testing, Test Automation, API Testing, Back End Data Validation, SQL, User Acceptance Testing, SOAP UI, REST Services with Postman Client, HP UFT / QTP Pro, UNIX Commands, RESTAssured with PostMan, AWS, SOA, Selenium WebDriver with JAVA, Phython, Eclipse, Maven, Cucumber and TestNG.Software/Databases/Tools: Oracle 9i/10g/11g, MS-Access, MySQL, DB2 Database, SQL Server 2014, TOAD, Squirrel SQL Client, MS Office, MS SQL Server, Visio, JIRA, SOAP UI, REST Services w/Postman Client, VersionOne, PuTTY, Git Bash, Jenkins, Rally, JAZZ, Chrome Dev Tools, AWS Services, HP UFT / QTP Pro, REST Assured API Testing, Selenium WebDriver with JAVA, Eclipse, Maven, Cucumber and TestNG. Operating Systems: Windows XP, 2000, NT, Windows 7, UNIX, Linux Testing Tools: Team Foundation Server (TFS), HP ALM 11.52, HP UFT / QTP, Selenium IDE, Selenium Web Driver with Eclipse and Maven, TestNG, SOAP UI, RESTful Services(Postman Client), Zephyr, Firebug, TestRail, JIRA, Rally, Version One and JAZZ, REST Assured API Testing with JAVA, Cucumber (BDD) and TestNG. Reporting Tools: HP QC 10.0, HP ALM 11.52, Visual Management Studio 2015, Team Foundation Server (TFS), Microsoft Test Manager, Rational ClearQuest, JIRA, QA Complete 11, TestRail, JAZZ and TestNG.Methodologies: Agile / Scrum, Waterfall, CI/CD, On Shore / Off Shore Model. PROFESSIONAL EXPERIENCEFISERV INC., ALPHARETTA, GA APRIL 2023 PRESENTSQA Team LeadTeleCheck ApplicationsFiserv provides the Clover and Carat commerce platforms to its retail clients that orchestrate payments and experiences for the world's largest businesses. Fiserv processes the check payments, guarantees checks upto a certain dollar amount, collects on bad checks, credits and debits clients accounts to process payments and provides other services and experiences to its clients business needs. Fiserv has many software applications to facilitate these financial transactions. Fiserv is an international company with offices around the world. I am a SQA team lead of QA analysts based in India, Texas, New Jersey and Alpharetta. Responsible for testing and implementing new and updated functionality of the TeleCheck applications. Responsible for Functional, Multi Browser and Regression Testing of the applications on various platforms. Integral part of a team responsible for moving applications from Solaris to new Linux servers. Involved in the planning, development and deployment of new and updated versions of applications.. Responsible for maintaining test repositories in JIRA, Zephyr and PVCS Responsible for resource planning, time estimates, project planning and application life cycle management. Managed On shore and Off shore team of testers and developers. Technologies: Windows 11, Solaris, Windows and Linux servers, UNIX, Oracle 11gR2 & 19c DB, TOAD, SQL Server DB, JAVA, C, C++, Microsoft Edge, Google Chrome, JIRA with Zephyr, AWS, Agile / Scrum, Sharepoint, Confluence, PVCS, CyberArk.MITSUBHISHI ELECTRIC TRANE US Atlanta, GA Jan 2021 Jan 2023 Senior QA Engineer / SDETKENZA Cloud UIThe Kenza Cloud UI application is a Web Based application that helps the customer to manage their HVAC systems(Heating and Airconditioning). The customer can control their units (set Temperature, Fan speeds, Modes, Air direction etc) and get usage statistics of their units. Developed test plans and test cases for testing the Kenza Cloud UI application Performed Functional and Regression Testing of the Kenza UI application. Prepared an automation smoke test suite using Selenium Web Driver with Eclipse, Maven and TestNG Used TestRail for writing and executing test cases Multi browser / OS testing of the Kenza Cloud application IE, Chrome, and Microsoft Edge. Created Test Plan / Strategy templates and Process flow documents for the team. Used JIRA for stories and to enter Defects and Enhancements. Technologies: Windows 10, IE9, Google Chrome 64 bit, Angular 14 w/Ionic 5, Selenium WebDriver with JAVA Eclipse and Maven, TestRail, JIRA, AWS, Postgres SQL DB, Agile / Scrum, Sharepoint, Confluence, AWS, SOA.PRIMERICA LIFE INSURANCE COMPANY, DULUTH, GA SEP 2018 OCT 2020 SQA Team LeadMyPrimerica and Financial Needs Analysis ProjectsPrimerica is a Life Insurance and Financial Products company. The MyPrimerica application is a web based application that is used by the sales reps to manage the portfolios of their life insurance and financial products clients. Both the Primerica sales reps and their clients can access this site to monitor and manage their portfolios. The FNA project is a financial tool used by the sales reps to educate and inform their clients of their financial needs, analysis and goals towards their financial future. Developed test plans and test cases for testing the applications using Cucumber BDD framework. Perform Functional, Multi Browser and Regression Testing of the applications. Multi Browser, Android and iOS device platforms testing using SauceLabs and Chrome Dev Tools Testing the application on Android and iOS hand held devices. Enter and execute test cases in Version One, TestRail and JAZZ Enter and track defects in Version One, TestRail and JAZZ Write SQL queries to validate Data in DB2 and SQL Server Data Bases. API Testing of the MyPrimerica App using REST Services and POSTMAN Client. Good knowledge of Present & Future value of Annuities. Good knowledge of Life Insurance policies and other financial assets. Technologies: Windows 7 Enterprise, JAVA, Version One, TestRail and JAZZ, IE11, Chrome, DB2 and SQL Server DB, Sauce Labs, RESTful Service with POSTMAN, Chrome Dev Tools, Agile / Scrum. INSTITUTE OF NUCLEAR POWER OPERATIONS, Atlanta, GA APR 2017 JUL 2018 Senior QA SpecialistIRIS (Industry Recording & Information System) & LCM Scheduler INPO (Institute of Nuclear Power Operations) is the regulatory agency that oversees all nuclear power plant operations in the US and some international member nuclear power plants. IRIS is a new application that replaces 3 of their current applications ICES, CDE and PIC. The IRIS application logs all mishaps or operations issues that occur at any of its member nuclear power plants. The application is used to record, investigate and analyze any failure or breakdown of any of the thousands of parts that operate the nuclear power plant. The application also produces various reports and metrics. Developed test plans and test cases for testing the IRIS application. Perform Functional, Multi Browser and Regression Testing of the applications. Enter and execute test cases in Microsoft Test Manager Enter and track defects in Team Foundation Server Write SQL queries to validate Data in the SQL Server 2014 Data Base. API Testing of the Scheduler App using REST Services with POSTMAN Client Technologies: Windows 7 Enterprise, Angular 4, Visual Studio, Microsoft Test Manager, TFS, IE11, Chrome, MySQL, SQL Server 2014, RESTful Service with POSTMAN, Agile/Scrum methodology. DELTA AIRLINES INC, Atlanta, GA Sep 2015 Dec 2016 UAT LeadMyDelta.Com POS applicationThe MyDelta.com is a flight reservation application. It helps travelers to book flights, hotels and car rentals. A traveler can open a SkyMiles account and earn reward miles for each flight, hotel or car booking. The application allows the traveler to pay for their travel with money, reward miles and a combination of the two. The SkyMiles member can book their seats, check in and print out their tickets and itinerary. The application has a lot of information about government rules and regulations on travel, baggage, airports, flight status, the TSA and the FAA Developed test plans and test cases for testing the MyDelta.com reservation application. Performed Functional and Regression Testing of the Helped the team with backend data validation Tested the look and feel of the application from a user perspective. Managed and Helped the Off Shore team in their Testing and Reporting their testing efforts. Helped an Off Shore team of testers with test data and validation of their results in DeltaTerm. Testing the application on Android and iOS hand held devices. Created Test Plan / Strategy templates and Process flow documents for the team. Technologies: Windows 7, IE9, Chrome, HP ALM QC 11.52, Agile / Scrum, Managed an Off Shore team. BRIDGE2SOLUTIONS INC, Alpharetta, GA Mar 2014 June 2015 Senior SQA AnalystBridge2Rewards POS Rewards ApplicationBridge2Solutions Inc. administers and manages the rewards programs for a number of major corporations. It has a rewards redemption application tailored for each of its major clients. The customization is managed by an application called Sys Admin. The customized rewards application is connected to a Product Services Data Base and a Pricing Service application. Developed test cases for manual testing of the B2R (bridge2rewards) application, using QA Complete. Performed Functional, Systems Integration, Regression Testing of the application. Wrote SQL queries for data base validation and used SOAP UI and REST Client to validate data. Used Unix commands to monitor logs to determine the cause of failed transactions. Performed API Testing using RESTful Services with POSTMAN Client. Technologies: Windows 7 Enterprise, JAVA/J2EE, MySQL, SQL Server 2012 Data Base, QA Complete, JIRA, Jenkins, SOAP UI, JSON, RESTful Service with POSTMAN Client and Agile / Scrum Methodology. LANDIS+GYR INC, Alpharetta, GA May 2012 Feb 2014 SQA EngineerTokyo Electric and Power Company (TEPCO)Command Center is a complex application that an Electric Utility uses to monitor all the electric meters in use by the customers. The CC application can turn on / off the meters, get instant readings from the meters and generate various reports about electric usage by a customer. It can also get information from Gas and Water meters, via the Electric meter. The Command Center communicates with the meters via the internet and Radio Frequency. The TEPCO project is the biggest Grid Stream RF project in the world with about 27 million customers. Wrote test cases in Microsoft Test Manager, for testing the Command Center application. Used Visual Studio and Test Manager for documenting and executing test cases. Installed new builds and software in the Smart Electric meters. Performed M2M testing of Radio boards in electric meters, using PuTTY and USB to Serial port cables. Technologies: OS- Windows XP, IE 9.0, UNIX, JAVA/ASP.net, Oracle 11g, MTM, Team Foundation Server, Visual Management Studio, MySQL, SQL Server 2012, M2M testing with PuTTY, Agile / Scrum Method. On Shore/Off Shore Team.VERIZON WIRELESS INC, Alpharetta, GA Apr 2011 - Feb 2012 UAT LeadInternet Sales & Operations POS ApplicationsThe ISO team is responsible for the final testing and approval of enhancements to applications before going into production. The UAT lead is responsible for the testing of the functionality and system integration of various applications and makes the decision to either permit the deployment to production or to further enhance or test the application. I was responsible for the My Verizon, My Business and the Mobile Store applications.. Was responsible for testing various smart phones on different platforms Android, iOS and other devices. Execute test cases and document defects for Provisioning, Activation and Billing applications. Testing the application on Android and iOS hand held devices. Managed and Helped the Off Shore team in their Testing and Reporting their testing efforts. Helped an Off Shore team of testers with test data and validation of their results. Prepare reports of the testing effort for upper management. Technologies: Windows XP, Oracle 10g, Dot.Net, JAVA/J2EE, C++, SQL, VDRT, HP Quality Center, AS400, UNIX Servers, HTML ACSS, WFM, Vision, Windows XP, IE 8.0, Managed an Off Shore team..GLOBAL PAYMENTS INC, Sandy Springs, GA March 2007 Feb 2011 Lead SQA Analyst / SDETCustomer Master File (CMF Project)CMF is a new master data base that Global Payments is developing to merge its three market segments into one repository. Global Payments processes credit card and debit card transactions for its customers. CMFcontains information of the companys customers and the Point of Sale terminals the merchants use. Developed test plans and test cases for manual and automation testing of CMF using QTP 10.0.= Managed and Helped the Off Shore team in their Testing and Reporting their testing efforts. Web Services Testing using SOAP UI. Used QTP 10.0 using Visual Basic (HP UFT) for creating automation test scripts. Used HP Quality Center 10.0 (Test Director) for documentation, defect tracking and defect reports. Technologies: Windows XP, Oracle 10G, SQL Server, JAVA/J2EE, TOAD, MySQL, HP Quality Center 10.0, QTP 10.0 (HP UFT) n CaliberRM 6.0, Managed an Off Shore team..AT&T WIRELESS, Alpharetta, GA Jul 2003 - Jan 2007Senior QA Analyst / Production Support Analyst (Employee Position) Project: Provisioning and Billing ApplicationsQuickPay system handles all credit card payments made by customers to pay their monthly bills and / or deposit payments when opening new accounts. AutoPay is the system that handles all automatic bank draft payments using their checking or savings account. Bobsled is a retail application that processes orders taken by BellSouth reps. Write test plans and test cases for Provisioning, Activation and Billing applications. Communicate with developers, BAs, and project managers to clarify design issues and requirements. Used PL/SQL for backend data validation. Log defects found during test execution into Rational ClearQuest and Remedy Technologies: Windows XP, Oracle 9i, SQL Plus, UNIX (AIX 5.2), WebLogic, JAVA/J2EE, Korn, Shell Script, Wedat, iSQL, Remedy, Rational ClearQuest & Webtrax, Waterfall Methodology. EDUCATIONDatabase Administration, GPA 4.0/4.0 Dec 2004 Gwinnett Technical College, GA. M.B.A. Major in Finance, GPA 3.7/4.0 Dec 1983 Florida State University, Tallahassee, FL M.S.I.E. Major in Operations Research, GPA 5.75/6.0 Dec 1980 Purdue University, W. Lafayette, IN Linkedin Profile: https://LINKEDIN LINK AVAILABLE Skype ID : Candidate's Name 678-343-1445 |
