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Click here or scroll down to respond to this candidate05/2004GEDCandidate's Name
Marianna, FLDedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.STEPHANIE
JONESCONTACTEMAIL AVAILABLEPHONE NUMBER AVAILABLEGrand Ridge, FL 32442EDUCATION ANDTRAININGSUMMARYSKILLS07/2020 - CurrentCustomer Service RepresentativeCatalyst Fabric Solutions Marianna, Florida Shipping and Logistics Assertiveness CRM software proficiencyCustomer satisfactionmeasurement Order Processing Conflict Resolution Problem Resolution Microsoft PowerPoint High-energy attitude Microsoft Office expertise Team Development Active Listening Adaptive team player Follow-up skillsShipping and receivingunderstanding Microsoft Office Suite Attention to Detail Teamwork and Cooperation Relationship Building Shipping and receiving Safety Procedures Warehouse Safety Pallet jack use Warehouse Software Systems Package preparation Professionalism Microsoft Office Goal SettingEXPERIENCEProvided exceptional customer service to ensurecustomer satisfaction.Tracked orders from start to finish to ensure timely delivery of goods or services.Performed administrative tasks such as filingpaperwork, updating databases and generatingreports.Resolved complex problems by working with otherdepartments to provide solutions that meetcustomer needs.Utilized job-related software to prepare change of address records and issue service discontinuanceorders.Organized warehouse space for efficient storage of products.Operated scanners, computers, and otherequipment to track orders.Followed established guidelines for picking orders accurately.Maintained a clean work area by sweeping,mopping, dusting shelves.10/2018 - 06/2020Construction WorkerNeal's Handy services Bascom, FloridaPrepared and completed warehouse orders fordelivery or pickup according to schedule.Preserved safe work environment by maintainingclean workstations and pallet area.Loaded and unloaded shipments from trucks andpicked up and moved heavy packages and itemsusing forklifts. Verified shipping documents for accuracy.Set up and operate printing press to print designs or logos on fabric, paper, cardboard, plastic, metal, glass, or leather items.Make adjustments to temperature controls basedon type of material being printed.Maintain detailed logs of work performed including timesheets and materials used.Monitored progress of construction activitiesmaking sure deadlines were met.Built temporary supports during constructionprocesses such as shoring up beams or columnsuntil they are set in place permanently.Utilized power tools such as saws, drills andsanders when necessary on projects.Operated a variety of tools to excavate, move andgrade earth for foundations, trenches and roads.Assisted in the preparation of construction sites by clearing debris, leveling ground and erectingscaffolding.Conducted regular maintenance checks on all toolsused during construction process ensuring thatthey were properly functioning at all times.Inspected work areas for safety issues beforebeginning any task.Cleaned job sites daily removing debris, dirt andhazardous materials safely.Performed various carpentry tasks such asconstructing walls, installing doors, windows andsiding.Completed carpentry work and installed crownmolding and wood flooring to meet customer11/2016 - 10/201806/2013 - 06/2016CleanerAllure Cleaning Jacksonville, FloridaUsed Car Sales ManagerWe help foundation car lot Jacksonville, FLpreferences.Transported trash bags to designated disposalareas. Emptied wastebaskets and replaced liners.Replaced air filters on heating and ventilationsystems. Scrubbed walls to remove scuff marks or stains.Cleaned bathrooms, including toilets, sinks,countertops, mirrors, and floors.Maintained cleaning equipment and materials in asafe and sanitary working condition.Stocked supplies such as soap, toilet paper, andpaper towels in restrooms.Swept and mopped floors, vacuumed carpets, anddusted surfaces.Washed windows both inside and outside of thefacility. Polished furniture to remove dust and dirt buildup. Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces. Swept sidewalks and driveways of debris.Reviewed documents such as titles, registrationforms, insurance policies, contracts, warranties and extended service agreements prior to closing asale.Maintained accurate records of all vehicles sold,including customer information, pricing data,payment terms.Scheduled appointments with potential customersinterested in purchasing used cars from thedealership.Developed and implemented successful salesstrategies to increase customer base.Provided excellent customer service by respondingquickly to customer inquiries or complaintsregarding vehicle purchases. |
