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Associate Customer Service Representativ...
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Title Associate Customer Service Representative
Target Location US-PA-Johnstown
Email Available with paid plan
Phone Available with paid plan
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 Candidate's Name
Windber, PA Street Address  / PHONE NUMBER AVAILABLE / EMAIL AVAILABLE
Summary 	I am a senior at Indiana University of Pennsylvania (IUP). I have diverse experience in various skills, including roles in hospitality and activity coordination, showcases a strong foundation in customer relations, event planning, and teamwork. Enhanced organizational skills and work ethic through part-time employment while pursuing a Bachelor of Science in Supply Chain Management and a minor in Economics at Indiana University of Pennsylvania. Possesses a proven ability to manage time efficiently, solve problems effectively, and maintain meticulous records, aiming to leverage these skills in a human resource capacity to drive organizational Success.
Employment HistoryOct 2023- Present 	Host, Applebee s      Efficiently manage guest seating and waiting list, ensure optimal customer flow.      Maintain a clean and inviting atmosphere, enhancing guest satisfaction.      Consistently welcome and greet guests with enthusiasm.      Effectively communicate wait times, reducing guest dissatisfaction.      Manage high pressure situations, ensuring smooth operation during peak hours.Aug 2022- Present 	Activity Aide, Windber Woods      Orchestrating a diverse range of educational, social, and Physical activities for residents.
      Actively listen to and address residents  concerns, fostering a supportive environment.
      Tracking and documenting resident participation, ensuring comprehensive records.      Introduce innovative activity programs tailored to resident disabilities and interests, fostering a vibrant improvement.
Aug 2021-Present 	Student Worker, Music Library, Indiana University of Pennsylvania
      Maintain an organized environment so it is easy to find specific books and music.
      Collaborated with other employees on ways we could improve the library and make it more sanctionable for students.
      Managed the requests and questions from students.      Reviewed inventory for damaged or missing materials in the catalog and shelves.
Education
Aug 2020- Dec 2024 	Bachelor of Science in Supply Chain Management, Minor in Economics, Indiana University of Pennsylvania
Skills
            Teamwork      Communication      Organizational Skills
      Work Ethic      Microsoft Office
      Customer Service
      Listening Skills      Hospitality

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