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Title Customer Service Office Manager
Target Location US-KY-Louisville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  North 44th StreetLouisville, Kentucky Street Address
Cellular PHONE NUMBER AVAILABLEHome PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLE or EMAIL AVAILABLEObjective: To obtain the best position by combining the numerous skills of administrative, optical and health education, customer service, and insurance knowledge that will help to provide a phenomenal experience for patients from the beginning to the end.QualificationsThe medical, health, administrative, and optical education and experience combined with possessing strong people skills, patience and care, exceptional customer service, work well in providing patients with a service that is not only comforting but efficient.Education2009-2024 License for Health and Life Insurance1993-2026 Certified Kentucky State Notary Public1985-1987 Associates degree from Louisville College of Medical & Dental1978-1980Western Kentucky University1975-1978Diploma, Suda E. Butler High SchoolExperience2023-2024 Falls City Eye Care Office ManagerJob responsibilities included managing a staff of 10, organizing office procedures, working in all departments and the lab, reorganizing frame lines, working closely with the doctors with forecasting for the business.2018-2023 Keplr Vision, formally EyeCare Partners, formally Gaddie Eye Corporation/OpticianJob responsibilities include assisting patients with obtaining the perfect and proper eyewear, repairing and adjusting glasses, patient registration, front desk duties, scheduling appointments, pre-authorizing insurance benefits, checking patients in and out, collecting co-pays and final payments for products purchased and services rendered, ordering frames, inventory, checking in glasses, and front desk duties.2008-2018 Interstate Hotels, formally White Lodging Corporation The Courtyard by Marriott North East Night Auditor/Guest Service RepresentativeJob responsibilities include processing the close out the daily financials and maintaining the care of the hotel and guest.2006-2009 Home heath CarePrivate in home to family member2001-2006 Urban Mobility Medical DME & Supplies/Co-Owner/Office ManagerJob responsibilities include processing physician orders for medical equipment and supplies, office management, fitting diabetic shoes, ordering orthopedic supplies pre-authorizing insurance, medical billing, collecting co-pays, stocking and ordering supplies, and public relations.1993-2001 Optician/Team Leader, Dr. Bizers Vision World currently VisionworksJob responsibilities included patient registration, collecting co-pays, pre-testing, fitting patient in proper eyewear, adjusting eyewear, ordering frames, inventory, scheduling, and training new employees.1990-1993 Waitress, the Seelbach Hotel & K-Ts RestaurantEffectively serve customers in a friendly and timely manner.1989-1990Dialysis Technician I, U of L Kidney Disease ProgramJob responsibilities included performing dialysis for renal disease patients, proper charting, and discharging patients upon completion.1987-1989Certified Medical Administrative Assistant, Park Duvall Community Health Ctr.Job responsibilities included, pre-screening patients, charting, assisting the physician during exams, drawing blood, and performing various labs testing.1983-1988Ramp Worker, United Parcel ServiceTug driver, loading and unloading parcels from airplanes, operating K-loader, and belt loader.Previous jobs include Phlebotomist for Plasma Alliance, and restaurant manager for ChurchsChicken Restaurant.References: Available upon request.

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