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Title Accounts Manager United States
Target Location US-FL-Fort Lauderdale
Email Available with paid plan
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Ft. Lauderdale, FloridaPHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCESales Accounts ManagerEricsson Worldwide, Plano, TXMarch 2018  PresentDemonstrate a proven track record of sales success by servicing and establishing a robust customer base while proactively seeking and securing new business opportunities.Provide exceptional after-service care to major customers in the United States market, enhancing customer satisfaction and loyalty.Successfully sold a range of network equipment, including Ericsson Node B equipment (RAN), Remote Radio Units (RRU), Distributed Antenna Systems (DAS), Sonnet ring network equipment, and Ericsson antenna systems.Manage and grow key accounts by identifying customer needs, proposing tailored solutions, and ensuring continuous engagement.Develop and execute strategic sales plans to penetrate new markets and expand existing customer relationships.Work closely with engineering and product development teams to ensure the alignment of sales strategies with technological advancements.Maintain an active sales pipeline, regularly reporting on sales activities and progress to senior management.Senior Accounts ManagerAT&T, Atlanta, GANovember 2012  March 2018Managed client meetings both onsite and offsite, fostering strong connections and addressing concerns to ensure satisfaction.Developed and executed strategies to grow existing accounts and identify new business prospects.Collaborated with In-Field Marketing Specialists to organize offsite meetings and implement targeted marketing strategies.Conducted regular client site visits, tailoring presentations to meet specific client needs and preferences.Actively listened to client feedback to exceed expectations and led account teams to execute sales strategies, fostering collaboration and team development.Represented AT&T at industry events and conferences, building relationships and promoting the company's products and services.Global Accounts ManagerVerizon, Ft. Lauderdale, FLApril 2006 - November 2012Sold diverse technologies including fiber, private IP DS-3, OC-3, OC-12, VPN, and VOIP, tailoring solutions to meet client needs.Coordinated with support team to manage RFPs and RFQs, ensuring seamless communication with clients.Specialized in a wide array of Domestic and International technologies such as MPLS, VPN, and Dark Fiber.Managed sales and equipment from leading brands like Cisco, Nortel, Polycom, Juniper, Adtran, Tasman, and CAC.Obtained Verizon MPLS certification, developed disaster recovery plans, achieved CISCO Gold Partner status, and led project management for global/multi-site solutions.Major Accounts ManagerVerizon, London, EnglandJuly 2004 - April 2006Prepared and delivered complex product demonstrations and presentations, ensuring compliance with tight deadlines and regulatory requirements.Built and supported customer relationships with C-level executives, advocating for Verizon's Confidential Enterprise offerings across business units.Led technical engagements supporting large-scale enterprise sales efforts, including business process analysis and strategic Sales Order Automation initiatives.Leveraged extensive industry knowledge to focus on high-revenue accounts, deploying solutions across Verizon's global network.Specialized in VOIP systems, disaster recovery, data centers, and CISCO systems, achieving Verizon Gold Partner status.CERTIFICATIONSPrince II PMP, United Kingdom  September 2012Avaya Cloud Services Training, United Kingdom  July 2012UMTS RNC Training Courses, Ericsson, Texas  October 2010Photonic Platforms MHL3000 DWDM/SDH Network Rollout, Italy  September 2006CENA, Regeneration and Amplification, United Kingdom May 2005RNC, Node B Training Courses, United Kingdom  September 2002CCNP2 (Networks), Cisco, United Kingdom  March 2001NSN Node B and RNC Training Courses, Italy  April 2000SALES HIGHLIGHTSReceived Circle of Excellence Achievement Award 2015 - 2023Presidents Club Award 2015 - 2022MVP Awards 2015  2018Received LIT (Leadership in Teamwork) Award in 2017SKILLS SUMMARYSalesforce, HubSpot, Microsoft Dynamics 365, Zoho, Pipedrive, Freshsales, Freshworks, SugarCRM, Insightly, Nimble, Copper (formerly ProsperWorks), ServiceNow, Enterprise Resource Planning (ERP): SAP, LexisNexis, Microsoft Office Suite: Word, Excel, PowerPoint, Google Workspace: Docs, Sheets, Slides, Forms

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