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Click here or scroll down to respond to this candidateCandidate's Name
Ambitious professional with a strong aptitude in customer service, communication, safety, and organizational skills to provide world-class care to guests. Carries a sense of urgency when needed and prioritizes all tasks accordingly on an hourly and daily basis.Denton, TX 76205Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEEDUCATIONBachelor of Communications Studies with Minor in MarketingDecember 2023-University of North TexasAssociates of Communication StudiesDecember 2019-Fullerton CollegeSKILLSProfessional Skills: Customer Service, Employee Training, Guest Safety, Team-Oriented, Attention to Detail, Multitasking, Organization, Point of Sale, Problem Solving, Critical Thinking, Sales Operations, Phone Etiquette, Time Management, Oral, Written & Interpersonal CommunicationEXPERIENCEJoey Dallas, Dallas, TX Guest Service Team MemberDecember 2023- Current-Greeting all guests upon arrival and departure, and checking guests in for upcoming dining experience.-Accommodating and understanding all guest needs and/or processing any special requests as well as achieving amicable resolution to guest concerns-Undertaking all front desk responsibilities while monitoring the flow of the restaurant.-Assists in planning/coordinating large party reservations and prioritizes guests' special requests/needs upon requests.-Engages in a fast paced environment dealing with lots of people, whether on my own or in a team environment.Michael Kors, Fort Worth, Tx Luxury Sales AssociateAugust 2022 - December 2023-Focused on giving customers the best possible service while checking them out and assisting them in any way necessary.-Assisted managers with window/table displays, dressing mannequins and making necessary price adjustments throughout the store.-Focused on improving my personal/store's daily goals and assisting managers with bulk buyers, as well as gaining knowledge in the BOH.Crumbl Cookies, Flower Mound, TX Mixer/TrainerDecember 2021- June 2022-Performed opening and closing duties depending on operational needs.-Assisted in cleaning products/machines as needed in order to maintain proper safety and health regulations.-Worked alongside a team daily to ensure proper technique, teamwork, and attention to detail was met.-Responsible for training of new employees, making sure they follow proper safety procedures and protocols, and also reporting back to the manager with any updates/changes made throughout the store.Disneyland Resort, Anaheim, Ca Costume SpecialistDecember 2014 - May 2017-Collaborated with all production designers, costume designers, and production staff to coordinate costume design details and execution.-Assisted all cast members with costume dressings, costume changes and all uniform needs, while working in a fast paced and dynamic environment.-Practiced safety with machinery, fire, CPR, earthquake and personal. |
