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Title Customer Service Team Members
Target Location US-IL-Chicago
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Candidate's Name
Chicago, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHighly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am a strong individual that's always willing to learn and help where I can. Work ExperienceSupervisorFletcher Jones Management Group - Chicago, ILSeptember 2021 to November 2023 Directed and supervised team of 15 employees in daily operations Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows. Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions. Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines. Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary. Performed monthly inventory checks to ensure sufficient stock levels for all products. Ensured compliance with workplace safety regulations by providing training sessions for all staff members. Created new strategies for improving customer service standards within the organization. Responded to customer questions regarding products, prices and availability. StockerWic - Chicago, ILJune 2021 to September 2021 Received and processed incoming shipments of merchandise. Recorded quantity, type and value of materials or items received. Stocked shelves with newly arrived products. Inspected stock for damage or defects and reported issues to management. Organized storage areas for efficient use of space. Provided customer service by answering questions about product location, price and availability. Assisted with store displays and window dressing as needed. CookWendys - Chicago, ILMarch 2021 to June 2021 Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly. Adhered to food safety standards when storing and preparing foods. Cleaned kitchen equipment, surfaces, utensils and dishes. Checked quality of ingredients before use in order to ensure freshness. Ensured that all food was cooked at the correct temperature and stored correctly. Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans. Adjusted seasonings of dishes during cooking process in order to enhance flavors. Operated grills, fryers and broilers to cook items to quality guidelines. EducationHigh school diplomaOrr Academy High School - Chicago, ILSeptember 2017 to June 2019Skills Delivery Driver Experience Leadership Inventory Control Supervising Experience Driving Load & Unload Merchandising Store Management ExperienceCertifications and LicensesDriver's LicenseFord CertificationSeptember 2021 to September 2031

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