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PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional ExperienceSun Pharmaceutical Executive Assistant to EVP/CEO 5/16/2022 - CurrentManage complex calendars including internal and external meetings with various time zones.Work closely with CEOs EA in India as back up while in the US with extensive travel itinerary to ensure all needs are met and changes made a needed.Work closely with Facilities and outside vendors on coordination and design of new office space including layout, selection of office future and management of timeline.Maintain organization charts and contact list for organization.Manage and track invoices submitted to accounts payable.Efficiently planned domestic and international travel maximizing executive time. Arranging air and ground transportation and car service as needed.Prepared extensive travel itineraries including supporting documentation for meetings and conferences.Coordinated distribution of awards to team/Managed approvals for time sheets and expense report for executiveCoordination off site team activitiesJohnson & Johnson Executive Assistant to VP 8/2021 9/2021Provide wide range of secretarial and administrative support to 2 VPs and their teams.Support team with communications, word processing, meetings, and scheduling appointments.Takes initiative to follow up on relevant issues and informs manager of status.Prepare and submit expense reports, confidential correspondence, file management, travel arrangements.Opens, sorts, prioritizes, and distributes incoming communications and other provisionsProvides relevant staff with reminders of upcoming events and projected related deadlines.Coordinates, prepares and edits reports and presentations. Prepares memorandums.Organizes files, assembles relevant data, and compiles statistics or information as directed for use by others.Handles confidential matters requiring discretion and judgment.Verizon/Verizon Wireless Executive Assistant to Ex. Directors/VP 2006 2019Customer Experience, Consumer Wireless & Growth, Customer Service Operation, Corporate Strategy & Development, Corporate Finance, National DistributionManage the calendar of 3 directors which involve extensive planning and attention to detail in a fast-paced work environment.Accept meeting invites and adjust calendar without clearance on occasion.Coordinate the set-up of conference calls, virtual meetings and video conferences and other telecommunication requests ensuring seamless execution when requested.administrative needs setting up and accepting meeting invites and making changes without clearance on occasion.Prepare process and reconcile expense reports with monthly statements adhering to corporate policies and guidelines.Act as point of contact for all administrative needs for the organization.Verizon Customer Experience 2019 9/2019Executive Assistant to Vice PresidentCoordinated and ensured office efficiency through providing high-level administrative support.Managed and maintained executives complex calendar, scheduling meetings and appointments.Facilitated new employee/contractor onboarding activities with hiring manager, Human Resources, and IT.Reconciled and processed all expense reports in accordance with company guidelines.Coordinated travel arrangements including air, hotel, car service and itineraries for Vice President, Ex. Director, and team members.Manage team events/meetings with internal and external partners with appropriate contacts.Collaborated with HR recruiters to coordinate scheduling of interviews with candidates.Handled sensitive information requiring a high degree of discretion and absolute confidentiality.Worked with facilities and IT on internal moves to ensure all requirements were met.Partnered with other Administrative Assistants across organizations to build strong work relationships.Verizon - Consumer Wireless & Growth CPS 2018 - 2019Executive Assistant to Vice PresidentOversee all aspects of the hiring process working with HR to schedule interviews, track feedback and complete all onboarding activities.Manage and maintain VPs and Ex. Directors complex calendar, scheduling meetings and appointments.Planned and coordinated all team events/meetings and staff appreciation events and video calls.Created and maintained department organization charts, distribution list.Prepared and processed monthly expenses for VP and team members.Coordinated preparation of team meeting presentations and other team announcements.Responsible for the creation of POs and processing of invoices for payment.Teamed with other executive assistants to improve department effectiveness.Verizon Customer Service Operations 2014 2018Executive Assistant to Director Executive RelationsManaged administrative activities and provided executive support to Director and Executive Relations team.Scheduled meetings, conference calls, videoconferences and coordinated all necessary logistics.Managed and scheduled travel arrangements including ground transportation and hotel accommodations.Processed all payroll, expense reports and vendor payments in full compliance with corporate policy.Maintained bi-weekly action item register to ensure items were submitted on or completed.Coordinated incoming customer escalations and hand off to appropriate ERT team member for handling.Assisted SVP of organization when his assistant is on vacation.Planned and coordinated offsite meetings and events including dinners and team building events.Monitored Chairmans line executive customer escalations and ensured proper handling and resolution.Verizon Corporate Strategy & Development 2009 2014Executive Assistant to Vice PresidentArrange complex domestic and international travel & Visa/Passport processing (commercial and private aircraft).Scheduled and managed busy calendar in a fast -paced environment.Screened executives email, phone calls and visitors and prioritize appropriately.Organized office moves to ensure all technology needs are met, communicating timelines with team.Gathered and edit material for Board level presentations and meetings for Senior Leaders.Prepared submitted and reconciled monthly electronic expense reports and statements.Coordinated conference calls, video calls and telepresence meetings as required.Acted as backfill for Senior VP when requested.Built strong relationships with both internal and external clients and partners.Ensure VP was prepared for upcoming meetings by gathering materials necessary for each meeting.Ability to learn quickly and continuously looking for new opportunities to learn new skills.Verizon Corporate Finance Department 2007 2009Executive Assistant to Executive DirectorsCreated POs and tracked and processed monthly expenses and invoices for payment.Coordinated travel arrangements for Directors including air/car/limo including international itineraries.Facilitated and managed the organization in the Business Continuity Planning process.Successfully transitioned Wireless phone bills from AMEX Card to Verizon Corporate account for processing.Prepared organization charts using PowerPoint and Visio. Planned and executed organization recognition events.Provided back up support for Vice President as needed.Reviewed and evaluated company administrative policies and procedures to ensure organization compliance.Managed and tracked tax training classes for entire organization.Verizon Wireless - National Distribution 2006 - 2007Executive Assistant to the Vice PresidentCoordinated all travel arrangements for VP and Directors, including, air, hotel, car, and itineraries.Prepared, submitted, reviewed, and reconciled expense reports with monthly Amex Statements.Managed and maintained calendar appointments and meeting logistics.Maintained contract signatures and route documents for all required signatures.Performed all general administrative needs to VP, Directors and Marketing team.Coordinated ESN activation and changes with concession team.Maintained office supplies and business cards for entire team.Provided ongoing phone coverage during prime hours to include upper management and overflow lines.AT&T Local Network Services - Planning and Program Management 2003 2006Assistant ManagerSupported 2 Division Managers and team of 12 direct reports in addition to 2,000+ employees/contractors.Processed bills and expense vouchers, reconciled Amex accounts, maintained headcount reports, organization charts and confidential files including employee personnel binders.Researched and implemented Corporate specific policies and procedures to ensure compliance.Successfully migrated Nextel Cellular Service billing accounts to ITS which enabled payment of monthly bills to be transparent to the employee and sent directly to Accounts Payable for payment.Collaborated with Media Negotiations Director, HR staff and Legal department to dissolve Site Acquisition Manager Compensation plan which generated a savings to the organization of over $100,000.Supported executive staff by assisting in the coordination and packaging of executive presentations.Collaborated with 2 Division managers and direct reports to gather and ensure ratings and salary treatments where accurate and submitted on time.AT&T Local Network Services - Field Operations and Management Division 2000 - 2003Assistant ManagerSupported Vice President and staff of 8 direct reports, 4,000 employees/contractors across the country.Prepared organizational charts, PowerPoint presentations, excel spreadsheets and ad hoc reports.Executed Compensation and Bonus Pay Plan activity for 5,000 current and former employees.Established Team Forum to provide direction and guidance to improve productivity and efficiencies.Instrumental in reducing real estate expenses by partnering with organizations to improve financials.Assisted with clean-up effort to return vacant space with a cost savings of 34% to the organization.Work closely with division managers to gather and compile data necessary for force reduction activity.Reduced ITS cost by identifying Pagers and Cell phones and home lines not in use were cancelled in a cost saving to the organization.Coordinated and managed distribution of Stock Options for 2 directorates. This entailed working with HR to ensure timely submissions and notification to employees.AT&T Network Recording Management 1999 - 2000Process and Quality ManagerResponsible for the collection and validation of monthly quality data from operations for measurement of timeliness, accuracy, and completeness of data.Developed and managed recording performance measurements and metrics.Compiled performance data and year to date trending of call volume/errors, and graphical data performance charts and analysis.Provided support in updating and distributing Capital Business Case documentation and monthly financial reports which provided project level expenses to the Network Recording Management organization.Updated and distributed monthly financial reports to all levels of management which provided project level detail to manager.SENIOR EXECUTIVE ASSISTANTResults-driven and detail-oriented Executive Assistant with over 25 years of administrative experience providing exceptional administrative support to senior executives. Expertise in coordinating projects, managing calendars, and creating presentations. Excellent interpersonal, organizational and communication skills.Areas of ExpertiseProject ManagementExecutive RelationsPeopleSoft SoftwareCalendar ManagementCommunication skillsMicrosoft Office /Google SuiteAdministrative SupportSAP/AribaCustomer ServiceConcurProcess ImprovementPO ProcessingEducation & CertificationsMiddlesex High SchoolTaylor Business Institute, Bridgewater, NJ - Secretarial ScienceRaritan Valley Community College - Certified Professional Secretary (CPS) 2007Raritan Valley Community College - Certified Administrative Professional (CAP) 2008 |
