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Click here or scroll down to respond to this candidateCandidate's Name
warehouse/fullfillment associateStreet Address PHONE NUMBER AVAILABLEEMAIL AVAILABLEWarehouse/fulfillment associate with 11 years of extensive expertise in order processing, inventory management, and team leadership. Demonstrates strong organizational skills and innovative approaches to enhance workflow efficiency and customer satisfaction. Proficient in Microsoft Office, cash handling, and packaging, with a passion for continuous improvement and professional growth. Employment historyHead Cashier/TeamLeader, Taco Cabana,Mar 2022 - Jun 2023Dallas, TXPicker/Packer, AmwareFulfillment, Jul 2021 -Nov 2021Dallas, TXOrder Picker, RESISTOL,2018 - 2021Garland, TXLed team with open communication, enhancing morale and efficiency, resulting in measurable performance gains.Set clear goals and delegated tasks, improving operational efficiency and team productivity. Supervised daily operations, monitored metrics, and reported performance, ensuring a smooth workflow.Motivated and coached team members, addressing training needs and fostering professional growth.Boosted team productivity by setting and monitoring clear performance metrics. Enhanced team skill levels through targeted coaching and continuous feedback. Managed cash operations with precision, ensuring accuracy in daily financial transactions. Developed innovative strategies to enhance customer service and streamline workflow. Evaluated operational processes and implemented effective solutions to improve efficiency. Streamlined transaction processes, reducing checkout time by 20%. Established a peer-mentoring program to uplift team competency. Reorganized team structure to optimize operational workflows. Picked and packed orders accurately, ensuring timely delivery and customer satisfaction. Safely handled heavy merchandise using proper lifting techniques, reducing injury risks. Efficiently selected products from shelves and pallets, meeting daily order fulfillment targets. Efficiently processed customer orders, enhancing fulfillment speed and accuracy. Ensured precise selection of merchandise, reducing error rates in order fulfillment. Aided team members in safe handling techniques, promoting a secure work environment. Implemented streamlined picking strategies to optimize workflow and resource use. Monitored stock levels to prevent shortages, ensuring continuous order processing. Provided peer training on updated picking protocols to enhance team efficiency. Accurately picked and processed orders for 500+ customers daily, ensuring timely and precise deliveries.Utilized handheld scanners for precise order recording, enhancing inventory accuracy. Operated forklifts to efficiently transport orders, maintaining warehouse organization. Maintained an organized warehouse, contributing to timely order fulfillment and customer satisfaction.Coached new hires in using scanning technology, boosting team productivity. Enhanced record-keeping accuracy by implementing advanced scanning protocols. Streamlined order accuracy, reducing errors by implementing efficient checking systems. Employment historyCashier/Team Member,Golden Chick, Aug 2016 -Jul 2018Dallas, TXCashier/Restaurant,Whataburger, Feb 2012 -Sep 2015Dallas, TXEducationPost University, Waterbury, CT, Aug 2023 - Present Bachelor of Science in Criminal JusticeColorado Technical University-Online, Colorado Springs, CO, Oct 2021 - Jan 2023 Bachelor of Science in Criminal JusticeMesquite Academy, Mesquite, TX, Jan 2005 - May 2005 GEDCoursesTABC CertifiedTABCSkillsTime management Cashiering Microsoft Excel POSLeadership Cash Handling Microsoft Word Computer Skills Typing RF scanner Order picker Communication Skills English Order Picking Warehouse Experience Customer support Communication skills Phone etiquette Customer service Windows Organizational skills Computer skills Cash register Cash handling Assembly Management Manufacturing Warehouse management systemGreeted guests and answered inquiries, enhancing customer satisfaction. She promoted menu items, boosting sales and customer interest. Processed payments efficiently, ensuring accurate transactions. They issued receipts and refunds, maintaining financial accuracy. It resolved customer complaints, improving service quality. Boosted customer satisfaction by swiftly resolving complaints and inquiries. Ensured accurate transaction handling, reducing discrepancies and enhancing accountability. Supported team members to maintain operational efficiency and a positive work environment. Contributed ideas to optimize the menu and promotional strategies, improving guest experience.Eagerly engaged with customers to elevate service standards and foster brand loyalty. Streamlined checkout process, reducing wait times and enhancing customer throughput. Championed team morale initiatives, leading to increased staff retention and satisfaction. Provided mentorship to new employees, fostering a collaborative team environment. Greeted customers and assisted with purchases, enhancing customer satisfaction and loyalty. Operated cash register, and processed transactions accurately, ensuring financial accuracy. Processed meal orders promptly, fostering positive customer relationships. Resolved customer issues professionally, improving overall customer experience. Enhanced customer satisfaction by efficiently handling transactions and queries. Maintained accurate financial records through precise cash handling. Supported team members to ensure seamless service delivery. Implemented new greeting techniques to uplift customer experience. Eagerly engaged with customers to foster a welcoming environment. Streamlined transaction processes, reducing customer wait time. SkillsMicrosoft Office Writing skills Packaging Materials Handling Bilingual Retail salesLanguagesEnglish BilingualAdditional informationCertifications andLicensesDriver's License Class CMar 2023 to Oct 2029Certifications andLicensesCPR Certification2022 to 2024Certifications and LicensesFood Handler CertificationCertifications and LicensesForklift CertificationHobbiesI enjoy all types of music and dancing, and I particularly enjoy engaging in service work. |
