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Nashville, TN, USA Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE
https://LINKEDIN LINK AVAILABLE https://www.salesforce.com/trailblazer/profile/?hasLoggedIn=trueProfessional Summary Over 10+ years of IT experience in various stages of Software Development which includes 4.5+ years of experience as Salesforce CRM Developer which involves Administrator, Development, Integration. Strong IT experience in Software Development that includes all phases of Requirement Analysis, Design, Development. Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better. Good in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Flows, Reports, Dashboards, Tasks and Events. Worked closely with Business Users to enable business processes using SFDC. Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, CPQ, Marketing Cloud, Health Cloud. Involved in integration of Salesforce with REST and SOAP Web Services. Build CPQ SteelBricks Product configuration, Validation rules, Pricing,
Guided Selling, Advanced Approvals, Documents templates, Quote Templates,
Price rules and Sales Cycle. Built customized Salesforce Mobile Apps using Lighting Component Framework. Extensive experience in analyzing business requirements, entity relationships and converting to Salesforce custom objects, lookup relationships, junction objects and master-detail relationships. Good experience in designing Front-end using Dynamic Visual force pages, Components, HTML, CSS, JavaScript. In-depth experience in CRM business processes like Forecasting, Campaign Management, Lead Management, Pipeline Management, Account Management and Case Management. Involved in end-to-end QA and UAT testing and validation. Extensive experience in designing Custom Formula Fields, Field Dependencies, Validation Rules, Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements. Experience in Migrating data from legacy systems to Salesforce using Apex Data Loader and Workbench. Hands on experience with Apex Language, Apex Trigger, Apex Class, Apex Test Methods, Apex Web Service, Visualforce Pages, Visualforce Components & Controllers. Used the sandbox for Testing and Migrated the code to the Deployment instance after Testing. Configured and maintained user security permissions in compliance with organizational needs. Excellent communication and inter-personal skills, accustomed to working in both large and small team environments. Strong knowledge & experience working in teams implementing Agile Methodologies. Worked on Large Data Integration and Migration Project.
Skills Salesforce Technologies-Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages, Visualforce Components, Apex Web Services, Lightning (Aura Components, Web Components) Lightning apps, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects, Apex Data Loader Salesforce CPQ (steel-brick) Languages-Apex, Visualforce, HTML, CSS, JavaScript Tools-Apex Data loader, Workbench, GitHub, Web services APIs like SOAP, Force.com Explorer, JIRA SDLC- Use cases and Use case diagrams, Agile methodology / Scrum Operating Systems-Windows 10 CRM, JavaScript, HTML, CSS, JSON CSS, Software Development
Work History
SFDC DEVELOPER, 06/2022 to CurrentCompany- Cognizant Technology Solution, USAClient - Avantor, RemoteResponsibilities: Involved in Salesforce enhancement Project.
As a Salesforce Developer, I Design and develop custom solution on the Salesforce Platform using Apex, Flow and Triggers to meet business requirements and enhance productivity and efficiency. I was responsible for configuring a variety of CPQ functionality like bundle configuration, product rules, option constraint, price rules, discount schedules and Quote management. Manage Order Templates and Quote Terms. Manage Product and Price Book. Monitor and maintain the creation of Quote-to-Cash Records. Identify opportunities to optimize the use of Salesforce CPQ, including Advance Approval, Troubleshoot and fix issues related to salesforce automation and validation rules. Performed app exchange integration of CPQ to configure and ensure the pricing & quoting accuracy. Involved in Data Migration and updates using Workbench, enhancing Quote and Case Objects by editing existing code or through declarative methods like flow, and providing general support with user issues and bugs. Executed various levels of Unit, Integration, User Acceptance and Operational Acceptance testing to prove that system conforms to specifications of business and Quality Requirements. Perform unit testing, debugging, and troubleshooting to identify and resolve issues in Salesforce application, ensuring high-quality code and system performance. Used the sandbox for Testing and Migrated the code to the Deployment instance after the Testing. Worked remotely and collaborated using MS Team and Jira. Created Email services to convert Email to Case. Worked on REST Integration to show data from third party API to SalesforceEnvironment: Saleforce.com platform, Force.com API, Flows, Workbench, Rest API Integration, Workflow & Approvals, CPQ, Customize Quote Objects, Batch Apex Interface, Custom Tabs, Email Services, Security Controls, Apex Language, Visual Force (Pages, Component & Controllers), Windows 10.LWC Developer 07/2021 to 05/2022Company- Cognizant Technology Solution, USAClient - MetLife, RemoteResponsibilities: Involved in Lightning Migration Project. The existing functionality was in Velocity and migrated to LWC. Worked with clients to understand functionalities and created Jira stories. Worked on Integration with Rest API to show data on LWC components. Created many LWC components.
worked on developing Apex classes and wrote test classes. Worked on writing SOQL queries in Apex Classes. Understating existing code in Vlocity, VF Pages. Creating LWC components with HTML, CSS, JavaScript. Writing web service integration code in Apex class to get data from SOAP, REST and Web Services API. Used Salesforce Developer Console to execute Apex Codes and SOQL Queries to verify Salesforce data. Executed various levels of Unit, Integration, User Acceptance and Operational Acceptance testing to prove that system conforms to specifications of business and Quality Requirements. Used refined global search in Lightning by developing Apex classes and Controllers. Agile Development Methodology was followed for the implementation. Used sandbox for Testing and Migrated the code to the Deployment instance after the Testing. Worked remotely and collaborated using WebEx, MS Team and Jira.Environment: Saleforce.com platform, Force.com API, Rest API Integration, Workflow & Approvals, Custom Objects, Batch Apex Interface, Custom Tabs, Security Controls, Apex Language, LWC, vlocity, HTML, JavaScript, CSS, XML, JSON, Windows 10.Salesforce ADMIN 11/2018 to 06/2021Client - Rockwell Automation, Milwaukee, WI, USAResponsibilities: Experience working on Case Management, captured cases from the company's website and customer emails. Escalated cases according to the case priority. Created the many flows to send approval/pending notification to the user. Worked on Auto response rules if customers contacted beyond the business hours. Worked on Record Types, Validation Rules and Page Layouts. Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client's Salesforce technology enhancement and initiatives. Created workflow rules and defined related Tasks, Time Triggered Tasks, E-Mail alerts, filed updates to implement business logic. Created Email Templates and was involved in doing the mail merge for different standard and custom objects. Worked on various AppExchange products according to the needs of the organization. Worked on various Salesforce.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces. Worked towards preparation of requirements management plan, business, and functional requirement documents. Strong Experience in developing Salesforce applications using Apex Classes, Batch Apex, Visual Force pages, Apex Triggers and Custom Buttons and Links. Created data flow diagrams and process flow diagrams to facilitate better system understanding. Outlined the organization hierarchy and created profiles, roles accordingly in Salesforce; worked on visibility and security settings around them as required by the business. Used Data Loader to read, extract, and load data from comma separated values (CSV) files or from a database connection. Involved in mapping the fields between the current reporting system and Salesforce using Data loader. Performed import and export operations to load customer data and other master data using Data loader. Conducted internal training sessions for business users on Salesforce technology functionalities, especially with respect to reports and dashboards. Analyzed different business reports and guided the team on deployment and customization of those reports in Salesforce. Worked on designing different custom dashboards for various user groups based on their business functionalities and needs.Environment: Saleforce.com platform, Lightning Flow, Record types, Reports, Dashboards, Email, Sharing Rules, MS Word, PowerPoint, Excel, Validation Rules, Messaging, Dashboards, Standard and Custom Objects.Software Programmer 07/2011 to 02/2014MP State Government, Bhopal, IndiaResponsibilities: Developed application to track daily production from farmers and how much it was sold in Market. I was part of UI developer team. Sending daily reports to regional and head office
Created user-friendly GUI interface and Web pages using HTML. Developed the Front-End using CSS, Javascript and HTML. Extensively used JavaScript for client-side validations.Environment: JavaScript, JQuery, HTML, CSS.UI Developer 11/2008 to 06/2011TechHelper Technologies, Bhopal, IndiaResponsibilities: Worked closely with business to document and communicate the business goals and objectives. Analyzed business requirements.
Elicited requirements using document analysis, requirements workshops, business process descriptions. Collaborated with developers and subject matter experts to establish the technical vision and analyze the tradeoffs between usability and performance needs. Posed universal questions to define the project. Assisted in documentation of Business Rules and Business Processes. Created user-friendly GUI interface and Web pages using HTML. Developed the Front-End using CSS, Javascript and HTML. Extensively used JavaScript for client-side validations.Environment: JavaScript, JQuery, HTML, CSS
EducationBachelors: Information Technology, 2008University RGPV Bhopal, India
Certifications Certified Salesforce Platform Developer-1 Certification Certified Salesforce Administrator Certified Platform App Builder Salesforce Certified Sales Cloud Consultant
LanguagesEnglish:
Proficient. |