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Title Administrative Assistant Community Health
Target Location US-WI-Waukesha
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Cell Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEAddress: Street Address  Woodburn Rd Unit DWaukesha, WI Street Address
Experience:CAN Community HealthPayment PosterJanuary 2024  PresentPull Explanation of Benefits off Insurance websites and Clearinghouses Post incoming insurance/patient paymentsLog daily work on multiple spreadsheetsWork on projects as assigned by my supervisorAssist other teammates when they have questionsWork Lockbox postings and correspondencesResearch discrepancies between daily EFTs and ERAs Assist with input on new department processesProHealth CareCash Posting Dept LeadMay 2022  January 2024Assist with new department processesCreate documented department proceduresMaintaining the Daily Cash TrackerDaily Cash BalancingProcess refunds to patientsAll duties listed belowCash Reconciliation/PosterOctober 2018  May 2022Pull Explanation of Benefits off Insurance websites and Clearinghouses Prep manual and electronic batches for daily posting Log daily work on multiple spreadsheetsGet daily deposit readyPost incoming insurance/patient paymentsPost Pharmacy insurance paymentsHealthwise Professional BillingCash Posting Dept LeadJune 2017  October 2018Managing the in-house and off-shore posting teamsSpeaking with clients when necessaryNew client on-boarding meetings to go over posting process/policies Set up all new accounts with ShareFileProblem solve daily issues with clientsCreate documented posting proceduresDeal with computer connectivity issues and reach out to IT support as needed All duties listed belowCash PosterFebruary 2015  May 2017Pull Explanation of Benefits off of Insurance websites and Clearing houses Prep EOB batches daily for over 70 clientsPost incoming insurance payment for multiple clients Back up to the Administrative AssistantDr. Barbara A. Hummel, MDAdministrative AssistantAugust 1999 to February 2015Check patients in and out.Schedule appointments and certain procedures.Professionally and courteously verified appointment times with patients. Verified patients' eligibility and claims status with insurance agencies. Prepared patient charts accurately and neatly for the clinic. Helped in obtaining proper prior authorizations for medication/outpatient procedures. Maintained strict patient and physician confidentiality. Responded to correspondence from insurance companies. Posted and adjusted payments from insurance companies. Identified and resolved patient billing and payment issues. Printed and reviewed monthly patient aging reports. Responsibly opening and closing office and maintaining cash drawer. Education:Instituiton: WCTCCourse: Nursing Assistant ProgramDates: October 15, 2021-November 19, 2021Institution: Greenfield High SchoolMajor: GeneralYear Graduated: 1987Certifications: Certified Nursing AssistantCredential ID WIPHONE NUMBER AVAILABLESkills: Strong common sense Great customer service Organization Excellent communication Strong problem-solving ability Proficient with Microsoft Office Accurate and detail orientated Quick Learner Resourceful General office support (phones, faxing, filing, scanning) Strengths: Professional and friendly phone etiquette Extremely reliable worker Strong Multi-tasker Works well under pressure Pays close attention to details Excellent client relationsReferences:Given upon request

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