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EMAIL AVAILABLEPHONE NUMBER AVAILABLEEXECUTIVE SUMMARYDetail-oriented Auto Finance Manager who is adept at meeting customer expectations and resolving issues in a timely, professional manner. Skilled at cultivating relationships with banking institutions, approving loan applications, and verifying customer information. Specialize in establishing productive relationships with customers seeking financing options and completing lease conversions.EXPERIENCE2021-2024 Mercedes-Benz of Jacksonville, Inc. Jacksonville, FLFinance Manager / Desking ManagerArranged financing and reviewed required documents to determine approval/rejection.Kept charge-backs at an acceptable level while having minimal to zero Contracts In TransitMaintained PVR of over $3500 and consistently ranked in the top 3 company wide for entire tenure.Responsible for desking, presenting and closing car deals as well as managing sales personnel.Excelled at converting customers to vehicle leasing options.2014-2021 Mercedes-Benz of Jacksonville, Inc. Jacksonville, FLSales ConsultantSales of New Mercedes-Benz Vehicles, including passenger vehicles and commercial Sprinter Vans.Able to hold high gross profit as well as excellent CSI.Consistent top performer at the Atlantic Boulevard location. Maintained Unit Sales of over 18 units per month.Earned AMG EXPERT PRO STATUS. Designated dealership AMG Product & Sales Expert.2011-2014 Adamec Harley Davidson, Inc. Jacksonville, FLSales ConsultantSales of New and Used Harley Davidson Motorcycles. Worked with customers to deliver an expert vehicle fit.Consistently ranked in top 3 sales.. Maintained Unit Sales of over 20 units per monthEarned HIGHEST GROSS PROFIT PER UNIT FOR ENTIRE COMPANY award for years 2012 & 2013.Tracking the same before leaving in August of 2014.Earned MOST UNITS SOLD FOR ENTIRE COMPANY award for years 2012 & 2013. Tracking the same before leaving in August of 2014.20092011 Copper Top Kitchen, Inc. Jacksonville, FLPresident / OwnerOwner / Operator of a full service restaurant. Responsible for all day to day operations including marketing, accounting, staffing, and customer relations.Marketed business via Internet, Print and Radio to achieve gross sales of $1.2MM in the first year of business.EDUCATION19881992 University of Massachusetts Amherst, MABachelor of Science, Resource Economics, Concentration on Food Marketing Economics. |