Candidate Information Name Available: Register for Free Title Customer Service Support Target Location US-MO-Springfield Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Service Support Springfield, MO Customer Service Support Springfield, MO Digital Marketing Customer Service Springfield, MO Data Entry Customer Service Springfield, MO Service Manager Customer Springfield, MO Customer Service Administrative Assistant Morrisville, MO Customer Service Loan Processing Branson, MO

Candidate's Name
Bentonville, AR Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLECommitted job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Spanish FluencyUpselling Products and ServicesPayment ProcessingCustomer SupportRemote Office Availability10/2019 to 06/2023ASURIONFayetteville, ARLead Technical ConsultantAnswered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.Dismantled devices to gain access to and remove defective parts with various hand and power tools. Drove substantial sales through suggestive selling and by promoting add-on purchases. Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks especially in sales.Consulted via telephone and in person to understand user problems, run through testing scripts and ask probing questions to locate root causes.10/2017 to 09/2019BLACK HILLS ENERGYFayetteville, ARCustomer Service RepresentativeDemonstrated excellent communication skills in resolving product and consumer complaints. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Consulted with customers to resolve service and billing issues. Set up and activated customer accounts.Educated customers on special pricing opportunities and company offerings. 01/2016 to 12/2016SERCOS NORTH AMERICARogers, ARCustomer Service RepresentativeAnswered inbound calls, chats and emails to facilitate customer service. Demonstrated excellent communication skills in resolving product and consumer complaints. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Informed customers about billing procedures, processed payments and provided payment option setup assistance. Made outbound calls to obtain account information. HIGH SCHOOL DIPLOMA 05/2011Rogers High School, Rogers, ARSOME COLLEGE (NO DEGREE)NorthWest Arkansas Community College, Bentonville, AR SpanishSUMMARYSKILLSEXPERIENCEEDUCATION AND TRAININGLANGUAGES