Candidate Information Name Available: Register for Free Title Customer Service Technical Support Target Location US-OH-Conneaut Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes

Candidate's Name , MBACleveland, Ohio PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE Problem Solving Relationship Building Customer Satisfaction Experienced IT Professional proficient in diagnosing and resolving technical issues for both local and remote personnel. Skilled in business management, administration, support services and delivering prompt solutions to ensure optimal IT functionality and end-user satisfaction. Committed to maintaining superior customer service standards. RELEVANT SKILLSTechnical Support & Troubleshooting  Ticketing System  User Training & Support  Operating Systems Installation Software Installation & Configuration  Customer Service  Windows  Linux  Domain Name System (DNS)  Networking  System Administration  Creative Problem Solving  Leadership Budget Planning  Presentation EDUCATION & CERTIFICATIONSGoogle IT Support Professional Certificate Completion: 12/2023 The Bits and Bytes of Computer Networking IT Security Defense against the digital dark arts Technical Support Fundamentals Systems Administration and IT Infrastructure service Operating Systems and You: Becoming a Power User Microsoft 365, Windows 10 Spiceworks ticketing system & fundamental cloud concepts University of Calabar, Nigeria Masters in Business Administration (MBA} RELEVANT PROFESSIONAL EXPERIENCEPress Operator Premix Conneaut, OH 10/2022 - 05/2023 Achieved a 25% increase in production output through efficient product assembly while strictly adhering to specifications. Maintained a secure working environment with a 100% accident-free record by rigorously following safety procedures. Reduced equipment downtime by 15% through proactive monitoring and prompt reporting of manufacturing equipment faults. Improved overall operational efficiency with a 20% increase in productivity during peak periods by demonstrating a positive work ethic and willingness to work overtime. Consistently produced high-quality products, earning a 95% satisfaction rate from internal stakeholders. Admin Assistant RA Cosmetics Norcross, GA 06/2017 - 10/2021 Established and maintained an organized filing system, resulting in a 30% reduction in document retrieval time. Managed communication channels, handling phone calls and correspondence, leading to a 20% increase in response time. Updated paperwork and performed word processing tasks, resulting in a 15% improvement in document accuracy. Demonstrated versatility by assisting in Sales, Marketing, and Production Services, contributing to a 20% increase in cross-functional efficiency.General Manager/Business Partner Kings Garden Hotel Abuja, Nigeria 09/2006 - 04/2016 Meticulously managed budgets to reduce expenses by 10%. Executed campaigns resulting in a 20% increase in brand visibility and 15% growth in market share. Produced reports and data analysis, contributing to a 10% revenue increase. Led a team to achieve 20% higher productivity and reduced turnover by 15%. Maintained a 95% guest satisfaction rate, leading to a 20% increase in repeat business.