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Candidate's Name
Cedar Grove, NJ Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE

Skilled in retail operations and customer service. Experienced in warehouse environments and working
individually & in teams. I have an active forklift certification and experience using standing forklifts,
pallet jacks and in using software such as Microsoft Office and Macola, an Inventory management
software.


Work Experience

Warehouse Lead
Gary's Wine & Marketplace-Wayne, NJ
September 2023 to Present
    Receiving shipments & unloading trucks
    Forklift operation
    Inventory cycle counts
    Merchandising
    Pick/Pack online orders
    Light building maintenance

Wellness Associate
Ascend Wellness-Rochelle Park, NJ
November 2022 to January 2023
  Knowledge of cannabis products, terpenes and accessories and recommended products to customers
  Cashier experience
  Scanning ID/Medical ID

Customer Service Representative
fsr inc-Woodland Park, NJ
June 2019 to September 2021
  First point of contact for 50+ inbound vendor calls and emails
  Processing purchase orders
  Customer service

Customer Service Specialist
DICK'S Sporting Goods-Wayne, NJ
November 2016 to December 2017
    Managed daily team of cashiers
    Led team in accomplishing store metric goals
    Customer service
    Merchandising
Education

Bachelor of Arts in Psychology
Montclair State University - Upper Montclair, NJ
September 2015 to May 2019


Skills
  Distribution center
  Customer service
  Materials handling
  Forklift
  Driving
  Merchandising
  Van driver
  Communication skills
  Heavy lifting
  Order picker


Certifications and Licenses

Forklift Certification

Pallet Jack Certification

Driver's License

Class D