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PROFESSIONAL SUMMARYReliable Individual enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. SKILLSDependable and ResponsibleVerbal and Written CommunicationSkills DevelopmentAccurate in Following OrdersWord ProcessingSpreadsheet TrackingAttentive to PeopleTime ManagementSocial PerceptivenessProblem IdentificationMultitasking and OrganizationLaptop and Tablet OperationRange of Motion ExercisesRemote Video ConferencingWORK HISTORY10/2019 - CurrentPrivate CaregiverConsumer Direct Care - Kent, WAAssisted clients with daily living needs to maintain self-esteem and general wellness. Documented vitals, behaviors and medications in client medical records. Monitored progress and documented patient health status changes to keep care team updated.Supervised daily activities and provided assistance to staff. 01/2010 - 07/2019Office ManagerTJ Health And Fitness Gym - Pago Pago, ASMaintained computer and physical filing systems.Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel. Evaluated employee records and productivity to complete employee evaluations. Managed office operations while scheduling appointments for department managers. Coached new hires on company processes while managing employees to achieve maximum production.01/2007 - 01/2011Customer Service Representative/ Data EntryVista Eyecare - Fullerton, CAMaintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Answered customer telephone calls promptly to avoid on-hold wait times. Answered constant flow of customer calls with minimal wait times. Offered advice and assistance to customers, paying attention to special needs or wants.Recommended products to customers, thoroughly explaining details. Developed community reputation through commitment to customer satisfaction and strong client relationships.EDUCATION03/2007Did Not Complete: AccountingEverest University - Tampa - Tampa, FLKent, WA 98030 PHONE NUMBER AVAILABLE EMAIL AVAILABLE |