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Title Business Analyst Process
Target Location US-IL-Mount Prospect
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PROFILEHighly developed skills in oral and written communication, multitasking, attention to detail and perseverance to completionAbility to manage multiple projects simultaneouslyExcellent problem-solving skills and a solid understanding of core business processes and collaborative applicationsKEY STRENGTHSBusiness analysisBacklog ManagementRequirements gatheringUAT/QA TestingProactive problem solvingUX/UI Wireframes,Business process improvementEXPERIENCEByline Bank 2022-PresentBusiness Systems Analyst(Finance Team)Responsible for gathering project requirements for automation of manual processes.Analyze and document business requirements for nCino/Salesforce Projects.Create Business Requirement Documents and training materialAssist in testingFacilitate Requirement WorkshopsBlue Cross Blue Shield 2021-2022RPA Business Analyst(Finance Team)Responsible for gathering project requirements for automation of manual processes.Analyze and document current business processes to determine possible improvements.Gather and document requirements in a BRD then translate requirements to Features and Stories using JiraManage the product backlogAssign stories and tasks to developersAssist in testingAuthor use cases, test cases and requirement traceability matrixesFacilitate Requirement WorkshopsAlliant Credit Union 20162021Chicago, IllinoisBusiness Process Analyst(PMO)Responsible for gathering project requirements and working with all areas of the of the Credit Union.Analyze and document current business processes to determine possible improvements.Work with a cross-functional team in gathering requirements that are documented in Azure DevOps or in a BRD.Manage and make visible the product backlogAssist the Development Team to ensure the Business Owners needs are implementedWork with vendors to ensure Credit Unions needs are implementedAssist UAT in testing the finished productWork with Project managers to ensure that projects are delivered in a timely mannerAuthor use cases, test cases, requirement traceability matrixes, project roadmaps and vendor requirements.Create Wireframes and Mockups for new and updated online banking web pages and Mobile app.Work with our UX designer to ensure web and app pages are functional and meet requirements.Assist in the research of Web and Mobile app customer usability and testing in order to suggest updates.Create and update business and technical proceduresCreate Tableau ReportsFacilitate Requirement WorkshopsMcDonalds 20152016Oak Brook, IllinoisBusiness Analyst(Data Warehouse Team)Responsible for eliciting, data warehouse project objectives and requirements for various teams in order to increase sales and introduce new products.Authored Business Requirement documentsCreated and maintained current and future state process diagramsWrote epics, features and stories.Facilitated meetings with Subject Matter Experts and Technical StaffRan Requirement workshopsCreated test cases and documented testing outcomes.Managed Backlogs using JiraDeveloped SQL queries to validate marketing targets;RDI 20122015Oak Brook, IllinoisBusiness Analyst(Consultant for McDonalds)Responsible for eliciting, project requirements for restaurant equipment such as Kitchen Video Screens and the POS system.Act as a liaison between business units and Information Technology to ensure applications are built to specificationAnalyze business processes and procedures in order to develop detailed application requirement specifications and project plansUpdate existing procedures to ensure technical updates and new functionality is documentedWrite Features and Stories per requirementsManaged Backlogs using JiraBanco Popular 20062012Rosemont, IllinoisBusiness System Analyst/ Regulatory Risk Officer(Compliance Team)Responsible project requirements, reporting, and procedure writing.Review existing applications to ensure banking compliance regulations and business process flow are being adhered to and suggest application changes to enhance business needsGather and document system requirementsDevelop assessments work programs establishing the procedures to be followed to conduct the review and tailored to the bank compliance policies and proceduresMaintain the assessment programs updated with the latest regulatory and procedural changesComply with the unit's established working paper standards as to documentation of findingsComplete the Assessment Work Program documents and reportsConsult with all levels of Management and perform continuous monitoring of business process activitiesBanco Popular 2001 2006Rosemont, IllinoisBusiness Analyst/Technology Officer(Technology Team)Responsible for technical development and project requirementsAssist in leading the planning, execution, and on-going support of multiple medium to large-scale software development projectsServe as a major contact and work closely with key stakeholders to define and obtain detailed business requirements and specificationsAuthor project plans, documentation, user requirements and business process flowchartsWork with business units, project office, off shore consultants and application development staff in order to identify solutions for meeting objectivesDevelop web-based Lotus Notes workflow applications, using Lotus Script or JavaScript AgentsDevelop and maintain SQL queries and stored proceduresDevelop and maintain Business Objects reportsAnalyze data for reporting purposesConduct one on one and group training on custom applicationsFacilitate meetings with users and peersEDUCATIONDeVry Institute of Technology  Chicago Illinois, GPA 3.6/4.0Bachelor of Science in Computer Information Systems (October 1994)DePaul University Chicago Illinois, GPA 4.0/4.0Project Management Certificate, (March 2005)Currently perusing and MBA with a concentration in Data Management

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