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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLEDFW MetroplexOBJECTIVEProgressive and driven leader with 17 years of SAM and HAM operations, fostering innovative initiatives with an advanced background in IT Software Asset Management Product Owner. Scoping opportunities to transform industries into cost-effective solutions and delegating improvement operations through innovative and versatile discussions and negotiations. Meticulously collaborating with executive management by coordinating amplified strategies that enhance financial performance and business functions. Directed IT operations: software, hardware, networking. Operating and collaborating with global Relationship Managers to delegate large-scale IT Software License portfolios over $15 million, ensuring uniformity and efficiency in vendor selection and rapidly accessible financial workflows for accurate forecasting to meet business demands.Successfully directed international expenses with adherence to procedures and budget estimates: Annual savings of 10%+Governance experience across global multi-vendor dimensions (500+ vendor relationships)Service Agreement Management 10 million.QUALIFICATIONSAdept asset/budget management & strategic planning improvementTroubleshooting skills in hardware/software developmentLogistics & supply chain managementIT Service Management (ITSM)Data analysis & report building using FNMSAdvanced networking with diverse & cross-functional teamsEthical results and mitigationSuperior research & analytical skills to track & predict innovative trendsSignificant experience in program management & product launchGlobal/Multi-cultural environmentCollaborative approach across functions & continentsDigital consumer products & applicationsProficiency with addressing financial forecasts and contract negotiations (software licenses & service agreements)Develop & own teams roadmapEngineering / Software developmentStaff supervision (lead & coach)Excellent verbal, communication & writing skillsPO, Product strategyProven track record in a high-profile global roleAdvanced experience with ServiceNowEDUCATIONUNIVERSITY OF WEST FLORIDA PresentBachelor of Science in Business AdministrationHEALD COLLEGE PORTLAND, Oregon, October 18, 2002Associate of Applied Science in Computer TechnologyAcademic Honors Deans ListSOFTWARE SKILLSOperating Systems: All versions of Windows, UNIX, Linux & DOSSoftware: Microsoft Office (Advanced Excel, Access, Word, PowerPoint), FrontPage, Hotfoot, cbFC SAP, C4MB, Beeline, Tableau, Flexera SaaS Management, Flexera Software Asset Management, FNMS, Workflow Manager, APM, CMDB, HAM Pro, SAM ProProgramming Languages: Visual Basic 5.0 & 6.0, Java, HTML & QBASICNetworking: Windows Server, Net BIOS, TCP/IP & NovellInternet: Web Page Development using HTML, Dreamweaver4Hardware: PC Architecture, Install/Configure and Troubleshoot & Upgrade DevicesACHIEVEMENTSGlobal Cyber Security Training, June 15, 2021Management Training Module Certification, Nov 2, 2020Web-based Global Cyber Security, June 22, 2018Solution Scope and Business Elicitation, March 23, 2016BA-28 Business Analysis, April 21, 2016BA-29 Programming Testing, August 2016BS Analysis Computer Literacy Programming, October 2015Management Conflict Certification, January 24, 2013IPS RESUME pg. 2PROFESSIONAL EXPERIENCEDAIMLER TRUCKS NORTH AMERICA LLC - Portland, OregonSoftware Licensing User Agreements Analyst II (5/14/2012 5/25/2023 Daimler FTE)- Accomplished overall strategic development of the Finance Operations through regular collaboration with leadership to achieve 10% year-over-year efficiency- Served as point-of-contact & liaison for Daimler U.S. and Germanys IT escalation of control issues and resolving urgent matters- Collaborated closely with internal stakeholders on monthly/quarterly business reviews and provided strategic leadership solutions on Data Integrity issues & financial reporting- Assist executives in leading, training, & developing geographically dispersed staff to support comprehension of software reporting- Drove productivity and cost-saving initiatives through vendor negotiations resulting in annual savings- Deployed solutions from end to end (supporting teams/users - enterprise level)- Implemented rigorous development of Excel tracking tool reports using FNMS with business partners, maintaining progress reporting and historical analysis while enhancing retention rates by 60%- Coordinated and led the review of newly inquired vendor agreements- Led initiative to maintain the global program of the truck Operating System dashboard, increasing productivity by 12% annually- Drove the onboarding IT Contract hire initiative & engineering account access setup- Designed and created Power BI dashboards- Effectively conducted the preparation of internal and external audit requests, reporting financial dashboards and KPIs- Directed investigation of Expired Software Licenses/Service Agreements, which led to savings of 25%- Facilitated transition of newly signed Services Agreements from contracting to functioning steady-state operations- Consolidated Resource Justification submissions, Internal Orders & approved Purchase Requisitions (PR), and Purchase Orders(PO) for project-related spending- Tracked and managed FNMS device licensing/Inventory tracking and validating- Administered Purchasing & Accounts Payable key users to produce timely payments including monthly forecasts, annualinvestment processes digitized vendor documents, and client reporting for effective financial deliverables- Analyze and provide financial support to executives by performing IT capital & expense budget analysis- Collaborate with Scrum teams in an agile environment- Monthly evaluation of budget actuals and report variances to target, journal entries, and year-end accruals- Support the preparation of presentations of key reports and metrics for senior leadership review- Vendor Management, Accounting, Special Buyers, BancPay, InvoiceNoGR- Unpaid (SOW, Beeline) errors, (PR, PO, GR, IR) issues. Assessment of cbFC SAP Agreements Globally and with C4MB- Engineer web owner: Managed the Employee Portal content with creative publishing using SAM tool and launch designIT Hardware Asset Management (9/6/2006 5/12/2012 Systems Research Inc. Contractor for Daimler)- Trained and managed 5-10 contractors with yearly rotation.- Provided continuous guidance and mentorship with constructive feedback.- Strategized forward thinking to optimize business objectives and establish the teams goal-setting to meet annual achievements.- Organized and supervised annual donations for the firm to implement an outreach support program to local schools.- Data center management- Corporate Asset Certification Audit on engineering Hardware/Software- Facilitated Recycling Process to dispose of obsolete/damaged equipment- Analyzed CISM Requests - Refresh/Recovery/Build/Transfers/Loaner Requests. Lab setup, Testing stations, Inventory Data trackingINTEL CORPORATION - Hillsboro, OregonData Admin Manager Aug 2005 Aug 2006- Executed roll out and new migration of the Digital Home Program- Directed and performed localized Document Creation & Format Translation in other Languages- Organized Program Applications for Correct Attributes & EU Dependency investigation per Posted Tracker- Monitored and analyzed CAT & SWEET (Customer Admin Tool & Support Web-Enabled Efficiency Tool)- Managed Reporting for Itanium, Xeon, Mobility, Pentium & CMT Programs- Drove Web-Content publishing with solution catalog resolutionDatabase Lab Audit Manager Apr 2004 Apr 2005- Directed end-to-end complete Auditing on all Network Quality Labs, Hardware & Manufacturing Test Lab- Proficiently led diverse Lab Projects and testing procedures (NIC Cards & Chipsets)- Conducted Physical Hardware Audits in Various Test Labs- Collaborated with Receiving, Shipping, and Lab management operations Support Research ProjectsTechnical Lead Nov 2002 Nov 2003- Designed, managed & researched audience pages, user accounts & ISMC Courses, investigated & updated URLs for ILN- Developed and approved bi-weekly submission requests for technical manuals- Coordinated training & facilitating the IT Courses for the firm- Administered new training protocol for developers in the department- Oversaw and managed the prerecording of IT training courses from testing, revisions, content wave files, and published courses for firm-wide distribution- Las Vegas Conference Trip: Main Technical Lead - Performed wireless network support, managed mobile data connection, provided IT Help Desk support and AEP course recording |
