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Click here or scroll down to respond to this candidateCandidate's Name
Customer service and sales expert with 25+ years of experience2358 Stallion RunSan Antonio TX, 78259PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEAT&T, San Antonio, TX Senior Consultant2007 - PresentWorked customer service, sales, retention, collections, correspondence and back office support while detailing and correcting customer accounts. Also responsible for collection and adjustments of large high priority accounts. Outbound/ inbound customer service call center environment providing sales assistance in processing orders. Ability to maintain office guidelines, sales goals, and follow company M&P procedures resulting in exceeding performance goals. Demonstrates a positive attitude in a highly motivated organization allowing me to work in a diverse environment. Wells Fargo, San Antonio, TX Personal Banker, Teller 2005 - 2007Loan officer of personal and CDs. Processed customer operations with all general banking duties such as opening/ closing accounts along with cash handling of deposits and transfers of personal and commercial accounts. Face to face customer service relation resulting in excellent customer service and customer experience.Franchise Collections, San Antonio, TX Resale Manager 2002 - 2005Managed opening of department franchises while also assisting the CEO with all administrative and operational activities such as staff hiring and training, scheduling, performance management, inventory control, and financial and collection invoices. Resale of franchises and collection of franchise dues.Slender Lady, Medford, OR Location Manager1996 - 2002Oversaw all daily operations for staffing and training along with bookkeeping and budget management. Provided customer service and nutritional counseling to members with excellent customer relations and sales marketing.Cont. on page 2SKILLS20+ verified years of customerserviceVersatile and resourceful inchallenging environmentsSound judgement in complexbusiness decisionsStrong communications skillswith ability to buildmeaningful rapport withvarying personalitiesReferencesSeveral exceptionalreferences available uponrequestLANGUAGESEnglishEDUCATIONRogue Community College, Medford, OR General Ed. 2000 - 2003Select projects and achievementsPlayed key role in a successful store franchise in opening and preparing all marketing and administrative dutiesAchieved all sales goals as a Senior Consultant resulting in recognition Received store management faster than any other candidate in employers management program |
