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Title Product Solutions Specialist
Target Location US-TX-Austin
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Phone Available with paid plan
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Candidate's Name
Helping people with technology is my passionAustin, TX Street Address  EMAIL AVAILABLEPHONE NUMBER AVAILABLE* ISP Tech Support* IT Solutions Specialist* Acquisition Accounts* Product Specialist* Relationship sales* End User Computing SpecialistWork ExperienceSolutions EngineerTSS - Round Rock, TXNovember 2022 to December 2022Hired to provide expertise on implementation services for Dell hardware from rack and stack to client imaging or any needs in between. Worked hands on with imaging tools for client systems ITAM Solutions SpecialistSoftware House International - Austin, TXSeptember 2021 to June 2022Covered entire US providing ITAM solutions and demos for on prem, cloud, and hybrid solutions including ServiceNow, Snow, Lansweeper, XenSAM, and others. Provided demos of SHIs O365 management platform.EUC Technical SpecialistDELL - Round Rock, TXFebruary 2014 to October 2020Precision workstation SMERuggedized SMEWyse Thin Client SMEProvided technical expertise and maintained an average quota ranging from $5m - $10m per quarter for Dell's largest corporate, public, and higher education accounts for NYC, CT, VA, DC, and MA territories. Expertise included solutions for AI/ML/DL, AR/VR/XR, HPC, Hadoop Clusters, CAD, and virtualized workstations. Also provided expertise on ruggedized deployments with unique and challenging usecases. Last, provided expertise on VDI deployments with Wyse terminals (Citrix, VMware Blast, RDP) CSG Rep of the QuarterBronze awardAMD Professional Graphics SpecialistDell badged for AMD - Round Rock, TXJanuary 2013 to February 2013Covered the entire SMB org for Dell across 3 sites (TX, OK, KY). Organized sales incentives and lift programs, as well as technical expertise on AMD's professional graphics line. Software and Dell IP Solutions Specialist SMBDELL - Round Rock, TXFebruary 2010 to January 2013Provided technical expertise on a variety of solutions including virtualization (both vmware and hyper- v), security, backup, disaster recovery, DRaaS, networking, services, WAN acceleration, KACE, ITAM/ITOM, system management, and software licensing including MSFT and Quest. Everything both Dell branded and 3rd party that wasn't specifically a server or client device. SMB Rep of the Year FY12E&A Sales / EPPDELL - Round Rock, TXMay 2008 to January 2010Consumer sales on phone que covering all of the various electronics offered on Dell.com. Held highest margin of all reps across both US and overseas call centers. Promoted to Employee Purchase Program group.Store ManagerCustom Sounds - Austin, TXMarch 2007 to March 2008Managed location off 38 1/2 street in Austin, as well as other locations as needed. Handled all aspects of store duties including appearance, display layouts, scheduling, and sales. Held record across entire company for warranty sales, consulted on overall sales strategy with ownership.Sales ManagerFry's Electronics - Downers Grove, ILAugust 2003 to November 2005Supervised a team of 10 commissioned sales reps plus 15 hourly stock reps. Maintained a positive 19% margin in loss leading department during a grand opening discounted price set. Set company records(that was never broken) for RC car sales which enabled my rapid promotion to sales and supervisor. Assisted buyers with adjusting their buy strategy. EducationHigh school diploma in Computer ScienceTheodore Roosevelt Senior High School - San Antonio, TX September 1991 to June 1995Skills Technical Support VMWare HTML Disaster Recovery Cloud Computing Salesforce Management Experience Sales Management Networking Firewall Computer Graphics Licensing Virtualization Load Balancing Computer Science Product demos Autopilot Intune CRM software Outside/Inside sales Solarwinds SaaS B2B sales Account management Direct sales Negotiation Computer literacy Retail sales Leadership Microsoft O365 Microsoft Powerpoint Data entry Microsoft SQL Server ITAM/ITSMAwardsDell SMB Rep of the Year FY12January 2012Highest sales attainment for entire small and medium business sales org. Certifications and LicensesVTSPVmware Technical Sales ProfessionalVSPVMWare Sales ProfessionalPythonIntroductory Course  Austin Community College

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