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Title Customer Service Project Management
Target Location US-FL-Lake Mary
Email Available with paid plan
Phone Available with paid plan
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SKILLSLeadershipProject ManagementCommunicationProblem-SolvingOrganizational SkillsTeam ManagementDecision MakingSafety ManagementAdaptabilityClient Relationship ManagementTechnical ProficiencyAnalytical SkillsMicrosoft OfficeEDUCATIONDegree in Administrationwith a Mention in ComputerScienceExperimental NationalUniversity Simn Rodriguez(UNESR), Caracas, CapitalDistrict (2001-2010)University SuperiorTechnician in ComputerScienceUniversity Institute of IndustrialTechnology Rodolfo LoeroArismendi (IUTIRLA), Caracas,Capital District (1995-2000)Bachelors in SciencesDiversified Cycle Los Olivos,Puerto Ordaz, Bolvar State(1995)WORK HISTORYCorporate Engineering Manager - IC Corporation Orlando, FL 2022  CurrentLead and manage teams to ensure effective engineering operations.Successfully oversee building project lifecycles from initiation to completion, currently at Ocala and Panama.Foster collaboration across departments to achieve organizational goals.Ensure adherence to regulatory standards and compliance requirements.Drive continuous improvement initiatives to optimize engineering processes.Proactively identify and pursue new project opportunities. Sales Estimator - Daniels Insulation (Daniel Gutter King), Orlando, FL 2018  2022Provided essential support to sales team operations.Conducted precise measurements for project assessments.Demonstrated proficiency in reading and interpreting plans.Calculated accurate pricing estimates for insulation, garage doors, and specialties projects.Conducted thorough inspections of work sites.Utilized administrative software for efficient record-keeping.Prepared detailed installation orders.Strategically planned routes according to work orders.Delivered exceptional customer service.Actively promoted company services to customers. Installation Technician - Daniels Insulation, Orlando, FL 2017  2018Executed specialized installation tasks with precision.Managed multiple tasks simultaneously.Ensured timely transportation of materials and equipment.Collaborated effectively in team settings, often leading groups of two or more.Provided training to new installers.Maintained accurate inventory records of equipment and tools.Acted as foreman for work groups, overseeing up to eight individuals.Planned efficient routes for project completion.Delivered superior customer service.Engaged in proactive promotion of company services to customers.JUANVELANDRIAEMAIL AVAILABLEPHONE NUMBER AVAILABLE3697 Soaring LaneSanford, FL 32773PROFESSIONAL SUMMARYOrganized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, aligned with organizational objectives.Installation Technician - MASCO Contractor Services, Winter Park, FL 2015  2017Assisted with inventory management.Specialized in insulation installation tasks.Demonstrated strong multitasking abilities.Responsible for transportation logistics.Collaborated effectively in team environments, often with two or more team members.Provided training to new installers.Managed storekeeping duties.Conducted inventory checks of equipment and tools.Efficiently planned routes according to work orders.Served as foreman for a work group of up to 10 individuals.Delivered excellent customer service.Actively promoted company services to customers for future work opportunities.Installation Technician - MASCO Contractor Services, Myrtle Beach, SC 2014  2015Assisted with inventory management.Specialized in installation tasks.Demonstrated strong multitasking abilities.Responsible for transportation logistics.Conducted inventory checks of equipment and tools.Efficiently planned routes according to work orders.Delivered excellent customer service.Actively promoted company services to customers for future work opportunities.Director of Operations - IC Group, Orlando, FL2010  2014Managed operations for IC International Group LLC/Info-class in multiple countries.Oversaw office operations to ensure efficiency and compliance with regulations.Led personnel selection for management roles.Successfully achieved organizational goals and adhered to norms and regulations.Managed the corporation's technological platform.Conducted negotiations with clients and contractors.Tracked project progress and ensured completion.Led initiatives to pursue new projects.Facilitated joint operations among multiple offices. Director of Operations - Info-Class Group, Venezuela 2006  2010Managed operations for IC International Group LLC/Info-class in Venezuela and other countries.Oversaw office operations to ensure efficiency and compliance with regulations.Successfully achieved organizational goals and adhered to norms and regulations.Conducted negotiations with clients and contractors.Tracked project progress and ensured completion.Led initiatives to pursue new projects.Facilitated joint operations among multiple offices. Freelance -Project Consultant, Venezuela2004  2006Provided consulting services in projects, networks, and platform changes.Acquired new equipment for projects.Executed remodeling projects.Repaired computer equipment.Sold new computer equipment.Sales CoordinatorProyectos Construcciones y Mantenimiento GELCA, Venezuela 2001  2004Managed sales of remodeling projects.Prepared houses for projects.Pursued projects and interacted with clients.Managed collection efforts.OTHER STUDIESManagement Skill and Administration Growth, Info-class, May 2001.Quality, Productivity, and Process Management Skills, Info-class, December 2001.Management Creativity, Orprotec, August 2002.Informatic Security and Telecommunications, Orprotec, September 2002.High-Performance Human Teams, Orprotec, July 2003.OPGW & ADSS Overview, Nexans, December 2003.Aero-Z Optical Cables Implementation, Nexans, February 2004.Broadband - Nexans Capabilities, Nexans, April 2004.Optical Fiber Networks Maintenance, Info-class, August 2004.ADSL Modems, Pro-nets, February 2005.LANGUAGESSpanish: Native/Bilingual proficiency.English: Fluent proficiency/ professional working.

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