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Front Desk Banquet Server Resume Hampton...
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Title Front Desk Banquet Server
Target Location US-VA-Hampton
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Hampton Roads PHONE NUMBER AVAILABLE EMAIL AVAILABLEInstitute of Culinary Education  New York, NY July Street Address
Diploma in Hospitality ManagementTrained in central reservation system (ORS) OperaEmployment HistoryNewport News Marriott at City Center February 2018Convention Setup Crew/Banquet ServerPartnered with Banquet Manager and Event Staff to host and produce private event for Tim Kaine and NBAMaintained daily schedule of Events; to include: Group/Contact Name, Time and Room Reservation slot, Room setup/layout, Food and Beverage set up, and all staffing requiredCoordinated with Kitchen and Sales Team to render timely execution of details as outlined in contractual agreementFacilitated appropriate timeline for setup of linens, furnishings, and food and beverage displaysProven beverage sales by up-selling Group PackagesCommunicated with Front Desk and Housekeeping to keep public and Event space accessible for all in-house EventsProvided A/V access to maintain Guest level quality of all Audio and Visual needs while occupying Meeting spacesRefreshed rooms to ensure overall cleanliness/efficiency of the Guest ExperienceAssisted in breakdown of all Banquet dcor after conclusion of any meeting/eventUpheld records for future-dated Events and schedulingKept track of Guest feedback and Company ObjectivesWhitney Museum of American Art April 2015  February 2017Studio CafeUSHG  Expeditor/Kitchen ServerLaunched Renzo Piano designed space--Studio Caf at the Whitney Museum of American Art May 1, 2015Collaborated with James Beard Award Winning Chef Michael Anthony of Gramercy TavernWine education by one of three Master Sommeliers in the world to also hold a James Beard Award for Outstanding Wine ServiceServed thoughtfully sourced seasonal contemporary-style American fare in a casual caf and museum with an upscale dining environmentTrained in Micros (POS)Barclays Center Brooklyn, NY August 2014  August 2015Levys Restaurants - Counter AttendantTop Grossing U.S. Venue in 2013Servicing over 17,000 guests per visitServed NBA Officials alongside A-list talent for NBA All-Star Game 2015Ensuring proper identification and alcohol consumption standards are practicedFacilitating OSHA and DOH guidelinesOne of 3,000 applicants chosen, 1,500 interviewed and 241 hiredCrumbs Bake Shop, New York, NYCatering Assistant October 2013  July 2014Worked alongside Catering Sales Manager reporting directly to CEOAssisted in launch of Gluten-free location and Dippin Dots campaignCoordinated all local/international deliveries within US and North AmericaProcessed email, telephone, and web inquiries via Seamless.comClosed corporate accounts for Fortune 500 companies totaling over $11,400 in revenue for a single orderPriv Group, LLC New York, NY August 2013  August 2014Promotional Event CoordinatorHosted NYFW Event at Highline BallroomRepeat venues; Skyroom, XVI Rooftop, and Cellar BarMovie Tavern Houston, TX April 2013 - June 2013ServerReceived guests food and drink orders, expedited kitchen staff, monitored food runners, prep and presentationOperated handheld POS, and processed cash and credit card paymentsStocked supplies and maintained cleanliness of theaterWilliamsburg Pottery Williamsburg, VA March 2012 - October 2012Sales AssociateAssisted with grand opening of multimillion-dollar renovated locationAdministered demos, and arranged displays of specialty food, pottery, and houseware itemsTrained and coached new hires in personal development, policies and proceduresOperated Microsoft POSRotated stock and updated pricingProcessed inventory for soft and hard line itemsOptimization Consulting, Inc. Waldorf, MD April - June 2011Personal Assistant to Richard HolmesCoordinated all events, including large scale event for over 300 guests publicized in local newsDeveloped house Standard Operating Procedures (SOPs)Maintained daily status reports, time and attendance, vendor files, and employee recordsBusch Gardens Williamsburg, VA March 2006 - September 2007CashierOperated IBM POS in specialty gift shop, servicing an average of 3 million guests annuallyPerformed opening and closing procedures, cash handling, and maintained individual retail space with minimal supervisionSkills/TrainingPC/Mac: Microsoft Word, Outlook, PowerPoint, and Internet researchCertifications AH&LA Managing Housekeeping Operations8 and 16 hour Security Guard TrainingCPR and First Aid Certified

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