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Title Case management associate
Target Location US-TX-Irving
Email Available with paid plan
Phone Available with paid plan
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                                                 Candidate's Name
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SUMMARY

Graduated from The University of Texas at Arlington with Bachelor of Science in Information Systems. I am a highly
motivated and detail-oriented individual with strong research skills and a passion for solving complex problems. I am
constantly seeking opportunities to expand my knowledge and expertise in the field of data analyst and business analyst.
I have a particular interest in data analysis and visualization, and I am proficient in using tools such as Excel to analyze
and present data.

EXPERIENCE

Case Management Associate, Learn Beyond Consulting                                                   Jun 2023 - Present
  Working on a project for state of New Mexico putting in data for MEDICAID, SNAP, LIHEAP, LIHWAP and TANF
  information into the system.
  Updating employment, unemployment and self-employed income for the individual to the latest from New Mexico
  Department of Workforce Solutions (DWS).
  Analyzing the application of the individual and see the benefits they are applying and for which family members they
  are applying.
  Screening through Child Support Disbursements, SDX individual Inquiry, Bendex Inquiry, SOLQ Report, Work Num-
  ber, ECF (Electronic Case File Information) interfaces to update if any changes.
  Generating reports for medicaid, liheap, lihwap application for the future reference.
  Collecting information from SDX and Bendex interfaces such as RSDI income, SSI income, Medicare part A and part
  B claim number, verifying SSN information for the individual.
  Analyzing tax documents like W2, Schedule C, Schedule K, Schedule F, Schedule D, Schedule E and updating records
  as required in unearned income interface; also updating on school documents for any Student aid they are getting.

Certifications

Google Data Analytics Certificate                                                                Sep 2023 - Jan 2024
  Completed extensive six month job-ready Google Career Certificate training.
  Demonstrated hands-on experience with data cleaning, data visualization, project management, interpreting and com-
  municating data analytics findings. Confidence in transforming complex data into actionable and clear insights.
  Fluency in computer programming languages and a solid understanding of databases.

EDUCATION

Bachelor of Science, Information Systems                                                              Aug 2017 - Dec 2021
University of Texas at Arlington                                                                               GPA: 3.093

SKILLS

Soft Skills: Leadership, Research, Creative thinking, Communication, Teamwork, Cooperative, Strategy making, Good
presentation skills, Problem solving, Summarizing information, Attention to detail, Organized.
Computer Skills: MS Suites, SharePoint, JAVA, Python, MS Access, MS Visio, SQL, DBMS, HTML.
Business: Project management, Requirements analysis, Requirements gathering, Business requirements, Functional
and Non-functional requirements, Agile methodologies, User stories, Business development, Business modeling, Business
strategy, System testing, Quality assurance, Test cases, Gap analysis, Business process, Test data.

College Projects

DMV Mobile Application
  Planned the project on DMV mobile app using SDLC (Software Development Life Cycle) methodology.
  Worked on gathering information on business requirements, values, constraints, feasibility analysis which includes
  technical, economical and organizational, functional and non-functional requirements.
  Developed functional specifications, user cases, workflow/process diagrams, data flow/data model diagrams, database
  design, use case description/template, use case diagram, activity diagram, class diagram, sequence diagram, database
  design, package diagram, data access and manipulation design, test plans, test cases, test data and RTM (Requirement
  Traceability Matrix).
  Analyzed business scenarios to track possible business outcomes for the functions which could be incorporated into
  more detailed test cases.
Verizon
  Interviewed Praveen Kondamadugu who is SAP CRM Functional Consultant in Verizon for SAP FILA process. Learned
  about development of team e ort, testing of the application by business users, unit testing, performance testing, UAT,
  ERP implementations, team building strategies, security aspect of ERP implementation and SAP FILA Process.

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