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EMAIL AVAILABLEPHONE NUMBER AVAILABLEDedicated to providing exemplary Best-In-Class Customer Service with an innovated spirit.Proactive team player proficient in "Word Class Customer Service" techniques. Motivated individualwith experience in enhancing operational effectiveness and efficiency by utilizing my knowledge insoftware procedures, customer service and relationship building techniques.Customer Service Skills Training and coaching development Customer focused and solution oriented Think Respect Volunteer Organization Youth Advisory Board Volunteer OrganizationAuthorized to work in the US for any employerWork ExperienceMaterial HandlerCBAM Magna Cosma - New Hudson, MIDecember 2022 - May 2024 Ensures orderly production and distribution of products by pulling orders from inventory, deliveringproduction materials and supplies where needed, and staging finished product final distribution Maintains inventory by identifying, labeling, and keeping materials and supplies in stock. Locates materials and supplies by pulling and verifying materials and supplies listed on productionorders. Maintains in-process inventory at work centers by delivering and opening materials and supplies. Receives credit-return material and supplies from production by verifying materials and supply codes,lot numbers, and quantities. Prepares finished stock for shipment by identifying, pulling, packing, crating, loading, and securingproduct. Documents product shipment by recording units shipped. Maintains material-handling equipment by completing pre-use inspections and making operatorrepairs. Keeps inventory, loading areas, and machinery clean. Open containers, sort, and catalog materials. Learns and adheres to workplace safety regulations.Amazon Delivery DriverStubbs Logistics- Wixom, MIMarch 2020 - September 2021 Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct,and the customer is satisfied. Assisting with loading and unloading items from vehicles Providing excellent customer service, answering questions, and handling complaints from clients. Adhering to assigned routes and following time schedules. Abiding by all transportation laws and maintaining a safe driving record. Preparing reports and other documents relating to deliveries.LINE LEADERHoward Ternes - Westland, MIJuly 2019 - March 2020 Direct assembly line worker to maximize productivity and quality. Fill out required paperwork. Set up the production line. Supervise a production line within an assembly or contract packaging plant.CABIN & RAMP SERVICESPROSPECT AIRPORT SERVICE - Romulus, MIJuly 2018 - December 2018 In a timely manner, clean passenger seating, vacuum floors, and wipe down tray table so-aircraft isfree of debris. Clean aircraft lavatories and empty waste receptacles Preform aircraft security inspection to comply with government and company security requirements Greet crew members, flight attendants and passengers in a friendly mannerRAMP AGENTSIMPLICITY - Romulus, MISeptember 2017 - June 2018 Determines that aircraft are properly serviced and provisioned prior to departure and that all formsand records and properly completed and maintained Communicating with the flight deck, in accordance with the relevant training received Marshaling aircraft, loading/unloading baggage Repetitive lifting, working in confined spaceFRONT OF HOUSE MANAGERSWEET POTATO SENSATION - Detroit, MIFebruary 2015 - September 2016 Facilitate FOH issues, Train new and existing staff, make weekly schedules and order FOH inventory Highly Skilled in delivering outstanding service by greeting, selling, and serving customers Reports to owner weekly concerning sales along with upcoming bakery and wholesale orderEducationHigh schoolMumford High SchoolSeptember 2012 - June 2015 |