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PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective: To secure a technical, product or process focused role in which I can leverage my strong organizational and project management skills to lead efforts toward success in a fast-paced environment.Experience: Technical Consultant 3 Sales Enablement 2/15 3/23AT&T Wholesale, Technical Center of ExcellenceDelivered White Glove Provisioning Support for large wholesale wireless carriersDeveloped new automation to streamline provisioning processExecuted strategy for carrier deployment to Ethernet servicesProvided extensive technical support for ethernet ASR ordering proceduresTechnical Sales Consultant 2 Wireless Segment 3/08 2/15AT&T Wholesale, Technical SalesSupported large wholesale wireless accountsPriced, designed & sold SONET DSRS Rings, SMART-Rings, & OCx servicesImplemented $800M sale for Ethernet to the Cell Site for 8,000 locationsConducted sales training on ethernet products, designs & pre/post sale processesEstablished strong OPTeMAN foundations for sales deliveryTechnical Sales Consultant 1 Complex Resale Support Group 7/06 3/08BellSouth Business Markets, Wholesale SalesLed Production Support TeamScreened LSRs, WSRs and Retail PONs for accuracyChaired the Coaching & Development Team Newsletter committeeIndustrial Specialist Billing & Collections Account Team 7/05 7/06BellSouth Business Markets, Wholesale SalesCreated custom charts for monthly reporting of B&C customer activitiesPrepared Billing & Collections contracts and other documentsIndustrial Specialist Contractor through DES, Inc. 8/03 7/05BellSouth ICS SalesDeveloped new programs & activities with Coaching & Development TeamInvestigated CLEC fraud & slamming issue for CLEC Care & ICS LegalEducation: University of Texas at San Antonio San Antonio, TXCompleted contributory credits towards Master of ScienceMurray State University Murray, KYBachelor of Science degreeCum Laude GraduateWinner of Outstanding Student AwardAcademic & athletic scholarship recipientSystems Expertise:Working Knowledge of ARIS, TIRKS, EXACT, CABS, ICB-PS, MLDB, CDT, LMC, Electronic Gateway, CAF, ROME, Pricer-D and MyPrice.Additional Skills: Microsoft PowerPoint, Excel, Word, Access and advanced features of Outlook |