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CONTACT OBJECTIVE EMAIL AVAILABLE Demonstarting a detail-oriented professional with a passion for\ PHONE NUMBER AVAILABLE healthcare administration seeking an administrative role wherecan utilize my organization skills, attention to detail, andcompassionate nature to contribute to the effecient operation ofhealthcare facilities. Dedicated to providing exceptional supportEDUCATION to both patients and staff, with a commitment to delivering high-quality care and ensuring effectiveadministrative processes.9 Media, PAPost-secondary education, nodegree or certificateMonroe College09/2012 - 03/2013 EXPERIENCEMedscope America Paoli, PAINTAKE SPECIALIST 07/2022 - PresentSKILLS * Monitoring varying queues throughout the day for Intake communication: new+ Customer Service orders; updates to existing customer records; service cancellations * Navigating+ Managed front office varying healthcare portals and online resources, when applicable, to find specific+ Medical Records information needed to process new orders * Registration duties include verifying+ Medical Transcription information contained on the order form; communicating directly with either the* Invoicing customer or the referring source as needed * Using Five9, Microsoft+ Patient Care teams, CRM system to input new orders that arrive via phone, fax, or email+ Treatment Plans+ Teamwork Lankenau Medical Center Philadelphia, PA+ Project Management PATIENT SERVICE REPRESENTATIVE 10/2021 - 07/2022Main line health Lankenau Medical Center PSR * Responsible for greetingpatients, activating patient files * Complete the registration process & Covid 19screening for patients at check-in and check-out. * Explains policies, procedures,and services to patients using medical or administrative knowledge * Schedulingpre testing consisting of echocardiograms & CTA scans as well as post op andreturn office visits * Preparing & mailing new patientHeartcareconsultantsLLC Upper Darby, PARECEPTIONIST 03/2019 - 09/2021* Managed front office duties including answering phones, maintaining medicalrecords, and obtaining insurance authorizations.* Conducted medical transcription for seven physicians including preparationof case histories, medical records and billing.* Assist with ensuring excellent patient care by maintaining relationshipsthrough efficient greeting and positive demeanor.* Interfaced with hospital and other medical office administrations to schedulereferrals, patient exams and procedures.U.S Medical Staffing Philadelphia, PABEHAVIORAL AIDE 11/2016 - 02/2019* Provided one on one direct intervention with children/youth * Coordinatedimmediate behavioral reinforcements * Developed treatment plans with input oftreatment team * Demonstrated a role model to the child/youth * Modernizedappropriate time out strategies * Assisted with classroom instructions * Helpedstudent with specific learning needs and assuredSunrise Senior Living Haverford, PAHOSTESS 11/2017 - 08/2018* Answered incoming calls to provide appropriate service * Received paymentsby validating resident meal plans * Processed incoming and departing guests *Arranged meals for sick residents * Managed the flow of guests into dining areaand provided accurate wait times |