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Click here or scroll down to respond to this candidateCandidate's Name
Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLEOBJECTIVE Utilize my extensive business development and creating relationships with healthcare systems skills to optimize the growth of technology and staffing industry. My experience with a healthcare workforce solution company will enhance the initiatives of creating exceptional experiences for your clients. SKILLS & ABILITIES 20+ years in Sales Leadership Proven track record of driving individual and team markets to exceed goals. 20+ years in strong business development knowledge in Illinois Healthcare market Intuitive, strong communicator, solution-oriented, detail oriented, flexible, self-motivated and team player Excellent customer service and account management Experienced contract negotiation and subject matter expert in contracting software Successful community relations and networking to drive and increase sales in healthcare industry. Effective program and event marketing and trade show success with community and healthcare providers to generate sales and referrals. Outstanding organization skills with successful project management and sales tracking CRM/Sales Lead database development and maintenance EXPERIENCEVP MARKET GROWTH ENTERPRISE SALES SHIFTMED - 10/2019 - 1/2024 o Launched and developed multiple new markets in multiple regions with sales to post- acute facilities and management companies.o Cultivated new relationships with C-Suite healthcare system executives through excellent account management to achieve multi-million-dollar growth. o Mentored new sales team members on best practices in launching new and existing markets.o Subject matter expert on contracting software and new product launches. o Consistently exceeded market and individual goals. o Attendance and hosting of networking events and conferences including National and State HealthCare Association and Leading Age.DIRECTOR COMMUNITY RELATIONS HEARTIS VILLAGE ORLAND PARK, PATHWAY TO LIVING 8/2018 - 10/2019o Lease up of new community.o Generate new inquiries that achieve lead generation goals through referral development activities with professionals, residents, prospects, families and team members.o Develop solid professional relationships with key referral partners to understand their needs as they change over time and provide feedback to executive directors and senior management on how well current services meet referral source needs. o Attend, exhibit, and present at appropriate, pre-approved senior fairs, trade shows, and other opportunities in accordance with individual communities marketing plan and budgeto Consistently grew census and exceeded referred goals. REGIONAL DIRECTOR OF BUSINESS DEVELOPMENT EXTENDED CARE CONSULTING, LLC 5/2017 8/2018o Responsible for increasing the census in multiple assisted living and memory care o communities Chicago and Northwest Indianao Develop and drive individualized marketing plans with business development directors and facility administrators.o CRM lead management contract implementation and expert user o Develop referral partner relationships with hospitals, physicians, community businesses and industry leaders.o Develop assisted living contracts, marketing materials, weekly/monthly/quarterly/annualo marketing planso Website and social media design and content management for multiple facilities including virtual tour design and implementation.DIRECTOR COMMUNITY RELATIONSPATHWAY TO LIVING, VICTORY CENTRE OF PARK FOREST2/2014 5/2017o Support four supportive living communities and marketing plans to increase occupancy.o Develop solid professional relationships with key referral partners to understand their needs as they change over time and provide feedback to executive directors and senior management on how well current services meet referral sources needs. o Manage and develop multiple communities marketing strategies. o Increased professional referrals to obtain census goals in multiple census challenged communities.o Developed extensive knowledge of lead management system. o Professionally represent the company at marketing events and exhibits. Deliver and develop sales reports including weekly, quarterly, annual marketing plans and competitive analysis.o Research market for new development and continuously provide updates of market conditions to marketing leadership.o Train and educate sales team on excellent customer service and successful marketing techniques. Promote and execute professional referral events. Recruit qualified professionals to join award winning team. NETWORK PROGRAM MANAGER/STRATEGY ANDINNOVATION UNITEDHEALTHCARE2005-2012Successfully launched and managed new multi-million-dollar program initiative to enhance sales and cost benefit analysis with physician performance and relationships. Develop multiple large healthcare systems provider relationship and networking to increase sales and acquisition.Development and maintenance of sales database, report generation and sustainable cost analysis for Medicare providers. Contract negotiation and compliance. GOVERNMENT PROGRAMS MARKETING MANAGERUNITEDHEALTHCARE2000-2005Event based marketing, sales and referral acquisition for government program recipients, specific to Medicare and Medicaid. Network and events and community relationship building with healthcare providers and community leaders to increase awareness of products. Coordinated and communicate effective marketing strategies to team members and led training for event development. Responsible for marketing materials dramatically improved the quality of state and federal regulatory filings and implementation. Forecast, manage and reconciled marketing budget and reporting. Directly informed senior population on detailed products and benefits and contributed to sales and retention at over 150% of annual goals.MANAGER OF SALES ADMINISTRATION, MEDICARE SALESHUMANA1998-2000Develop and manage team through strong leadership and promoting professional growth within the organization. Managed all daily operations of sales administrative staff including customer service, purchasing and new business development. Monitor large sales office for compliance of Department of Insurance, Department of Health and Human Services and corporate regulations. Audit monthly sales budget and determining acquisition cost per sale. Compile and track daily sales report. Create and maintain new business and existing membership database. Edit contracts for accuracy.EDUCATION INDIANA UNIVERSITY NORTHWESTBACHELOR OF SCIENCE, ACTUARIAL SCIENCE, 2004Successful completion of actuarial science program which included extensive coursework in statistical analysis, healthcare administration, marketing, finance and accounting. I am currently continuing to pursue Society of Actuary exam(s) completion. CERTIFICATIONS ANDORGANIZATIONSIllinois Continuity of CareBoard Member Membership Director, SouthSuburban Chapter Member Three Rivers ChapterMember South Chicago ChapterCertified Dementia PractitionerIndiana Continuity of Care Member, NorthwestIndiana ChapterChamber of Commerce Member Orland Park,Tinley Park, South Suburban, Dyer, IN and Crossroads(Northwest Indiana)REFERENCES MATT JACOBS, MARKETING STRATEGIES MANAGER AND CONSULTANT CAREER EDUCATION CORPEMAIL AVAILABLELAURA CAAMANO, Senior Lifestyles PHONE NUMBER AVAILABLEAdditional references and work experience available upon request. |
