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Varsha Rani PHONE NUMBER AVAILABLEMinneapolis, MN EMAIL AVAILABLESummaryHigher skilled Network Engineer with 6+ years of experience in resolving hardware and soware implementaon, conguraon, troubleshoong, network infrastructure support, escalaon support and security issues and concerns. Skilled in delivering technical support, managing network operaons, and maintaining high upme Data Center environment.Work ExperienceCompany Name - New Horizon Academy (Part Time)Designaon- Childcare oat aideDuraon  June 17, 2024 - CurrentRoles and ResponsibiliesMaintain a daily atmosphere lled with laughter, learning and loveUse theme-based curriculum and provide customized learning environmentCommunicate caringly with families regarding each childs daily growth and learning Company Name  Tata Consultancy Services (TCS)Work Environment - Network EngineerDesignaon - System EngineerDuraon - September 2016 to March 2023Project InformaonPrevious Client - Showa Denko (Japan)  Sep 2019 to Dec 2022 Roles and ResponsibiliesImplemented a new network infrastructure for client.Completed a rack migraon in Data CenterWorked as L2 Network Engineer for Client in Infra Project. Creang the change requests and implemenng the changesJoining Major Incident calls and verifying end to end network connecvity by looking at the end device connected switch port status, roung status, WAN link status, device status and coordinang with dierent technical teams to x the issue.Conguring and replacing Cisco SwitchesCreang the RFCs (Request for change), geng all the approvals before the acviesAnalyzing producon impact risks, creang a plan to migate it, and implemenng it through a change request.Troubleshoong hardware and soware related issues on Router and switches.Troubleshoong slowness issues on network and providing the x.Following up with ISP Vendors for WAN related issues and worked on troubleshoong.Monitoring the health of the Data Center devices like Module down, Power Supply down, High Temperature, SFP bad, cable bad issues and following up with onsite person to perform physical health checks and x the issue.Raising Cisco TAC Case and following up with Cisco TAC for Cisco devices, raising RMA and coordinang with TAC engineer for network issues on producon Previous Client  Cargill Inc (USA)  Sep 2016 to Aug 2019 Roles and ResponsibiliesProvided rst and second-level escalaon support for client infrastructure.Monitoring the WAN, LAN, and wireless services for Cargill network infrastructure through HP monitoring toolCoordinang with Field Services to troubleshoot physical connecvity issues and power on devices.Analyzing the impact for non-redundant links to switches and proposing the plan for redundant connecon for full availability and implemenng it. Building and maintaining Visio documentaons.Analyzing the producon impact during the ISP scheduled maintenance by engaging stakeholders and performing necessary steps to avoid impact.Idenfying, troubleshoong, and reporng on network performance issues using symphony summit toolValidang the network connecvity like routes, uplinks, VLANs, management access pre and post electrical maintenance to ensure that network is restored completely.Preparing and maintaining technical document for the team to help them in resolving theIssues quickly for repeated incidentTechnical SkillLAN/WANSNMP MonitoringVLAN conguraon, VTP conguraon. HSRP, VRRP, GLBP, DHCP.Enabling Port security through Porast, Uplinkfast, AAA 802.1x AuthencaonRoung protocols  EIGRP, RIP, OSPFTracing MAC AddressSTP, RSTP, PVST.Ether-channelManaging Wireless networkToolsHPNAHP NMMIBMC RemedySymphony SummitWirelessConguring Access Points.Managing Access Points in Unify Wireless Controller. Monitoring Access Points and Users connected to those APs. Conguring SSIDs on WLC.Troubleshoong issues related to Wi-Fi.FirewallRegistering new Palo Alto into PanoramaCreang and Modifying security PoliciesMonitoring of trac and Troubleshoong on Panorama Firewall GUI Educaon DetailsCompleted Bachelor of Computer Applicaon (BCA) with 75% in 2016 from Mahatma Gandhi Kashi Vidyapeeth University, UP, India.Completed Class XII with 73.8% in 2013 from Kendriya Vidyalaya Mughalsarai, UP, India.Completed Class X with 9.4 CGPA in 2011 from Kendriya Vidyalaya Mughalsarai, UP, India Personal DetailsGood communicaon skills (wrien and verbal).Good interpersonal skills with an ability to understand the customers requirement.Willingness to learn new concepts, ideas & use new technologies.Good at sharing informaon & ready to acquire the new knowledge.Good in me management to work proacvely on reported issues.Supporng connuous improvement by invesgang alternaves and technologies. Awards & AchievementsFirst Division in Bachelor of Computer Applicaon (BCA) Best Team AwardService and Commitment AwardApplause for Team AwardOn the Spot Award for represenng my team to Client DeclaraonI hereby declare that the informaon given above is correct to the best of my knowledge. VARSHA RANI